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From the business
The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
This summary is generated by AI, based on text from customer reviews
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The problem was resolved and I am glad for the assistance
It was a great experience and nice to know that you paid attention to details and I appreciate the follow up call, thank you
You were extremely helpful, clarity, patience, specificity and on top of everything, thank you
Because I didn't have a clue in what I'm doing and you helped me every step of the way.
You were very quick and efficient in answering my questions, thank you
You helped me get this sorted out since its been 4 years now im finally gonna be paid so thank you
You addressed by concern and request perfectly in a very timely manner.
Assisted me with my problem and Got the problem solve immediately
You were able to address my concern as quickly as possible and you have wonderful attitude as well!
Very understandable, knowledgeable and resolved the problem.
You were terrific and a very nice and other reps should be like you, thank you
Helpful to get through the website and this my 4th call.
You been very helpful and made everything easy for me, you guys are really good in customer service, definitely a 5, thank you
An absolute 5, you clarified the exact issue I had. I had an issue with verification and you have taken time to clarify all, I appreciate it.
You were very helpful, walked me thru the process, I appreciate it, thanks you
You you answered all my questions accordingly and quickly pick up the phone and didn't have to wait a long time, thank you
I'm not so good with this but you made it very simple for me and you did a good job and great job, thank you
You were very patient, good instructions and friendly customer service, thank you
Courteous, knowledgeable and very concern about the issue.
Very Knowledgeable but the transaction still not finish.
My questions are answered properly and helped me with my concern.
We had a lot of issues and you were able to resolve all of it, so thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members