On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I give you excellent marks! Thank you for calling back for an update!
Your service is great and very easy to understand!
You were very efficient and knowledgeable - well accomplished work and greatly done, thank you
It's all good, You were very patient and I appreciate it, thanks
You answered all my concerns and very good in resolving issues, I also appreciate the callback, thanks
You were friendly and very nice interaction, I appreciate it, thank you
You were very patient in explaining to me the whole process including the Concierge service and I appreciate it, Thank you
You are the greatest person I have spoken with in the service and you have an excellent attitude.
You took time to answer my questions and was very patient, I appreciate it, thank you
Very nice person and you helped all the way to fix my problem
You answered all my questions and took time to assist me, I wish you were near so we can grab a coffee, a 10 out 5, thank you
Raven provided very helpful and clear information.
You helped me with a very difficult and confusing transaction and I appreciate it, thank you
You answered all my question and resolved my concerns
You resolved the issue quickly and I appreciate for calling me back which rarely happens so thank you
You were very helpful and walked me thru correcting the process, thank you
You were great and you answered all my questions. And I appreciate that you are patient and clarified things when I needed to understand it better.
You were very nice, awesome, very informative, definitely deserves the highest remarks, thank you
Patient, understood the situation, creative for the attempts & clear with instructions.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members