Escrow.comReviews 2,222

I hate when a Grifter company lies to you, all the upfront hype promoted by Ebay. This is what they did to me I sold a trk. And seen this Escrow.com Hyped by Ebay I set the acct up put in my disbursement method then the buyer says they need more info I go in and my pymt. Is not checked. Then I get this msg we are reviewing the money, So I know what's going on they run this money not theirs around the world and make money on it not mine, then they charge a percentage on top of it Nice! Wire transfer Zelle anybody but these Idiots oh I guess I'm the Idiot for listening to ebay they have BBB recommendation; I filed a complaint. I'm going to my atty General too!

Everything stated well at first, i paid from my bussines PayPal Account about an Instagram Account.
They asked to verify my account, but they keep spamming me that Verify didn't Complete, while i sent my ID Card + Passport + Personal Certificate + Bank Statement, and in all Personal Indetification Documents was the same adress.

So because they can't verify, i asked for a refund because transaction didn't happen of verify problems they had. Also im not the only one who had this problem, many other reviews had same problem.

And they said we can't refund me on PayPal in the same thing i paid.
I added my Bank Account but still they asked for Adress verifying.
They keep ignoring my messages.

And now it started to look extremely suspicious so i opened an chargeback in PayPal.

So from not refunding in PayPal now they said: That i should cancel the dispute so they can start chargeback.

They had same option before but they ignored me.
So where is the sense of all this?
Why they can't just go in the Chargeback and tap refund?
But they want me to cancel the disspute, which i can't open anymore?

So is a full a scam. Don't use Escrow.com Anymore.

The original eBay buyer canceled his purchase because escrow.com insisted that this vehicle needed to be shipped to Poland, which was never part of the auction listing.

After I refused to ship to Poland, the buyer canceled his winning bid and Escrow.com fraudulently notified eBay that this vehicle was sold, although Escrow.com NEVER RELEASED ANY funds to pay me for the vehicle. To add insult to injury, the fake buyer then left me negative feedback, and I am out of the original insertion fee on the eBay website, which makes me think that they are a part of this scam since they have not followed up with any of my multiple requests for explanation.

Presently (5.2.2024), ESCROW.COM HAS 14 pages of 1-star reviews, so I UPVOTED ALL OF THE 1-STAR REVIEWS and suggested that you upvote ALL OF THE 1-STAR REVIEWS if you are reading this.

Hopefully, someone in EBAY CORPORATE will see this one day and unaffiliate themselves with this company, unless, of course, they are in on this scam.

Based on my experience with this company, I DO NOT RECOMMEND USING IT.

Absolutely awful experience. They wouldn't release the money into the account when it was sent for days and days until prompted. Then they appeared confused about how boat transactions work when the boat is transferred at a slip and even when I approved releasing the money to the seller, they refused to release it to the seller. I now have a person I respect angry with me and I have absolutely no recourse, I have a large sum of money trapped by a company which doesn't understand that large vessels are habitually transferred at the slip. They advertise that they transfer boats but they know NOTHING about how boats are transferred and they think that somehow this boat is going to show up at my house on an 18-wheeler or something, idk. This is insane and humiliating and I can't get through to them that the transfer has already taken place in law and in fact. They cannot even send a comprehensible english-language e-mail to me when I engage with support! This is in regard to Transaction *******. DO NOT USE ESCROW.COM FOR BOATS. Would give zero stars if I could!

Scammers holding my money for no reason
Customer support isn't responding
Called them many times

This is scam

Escrow is a incompetent company. I'll never use them again. They closed my transaction on 12 March 2024 but 1 week later I still didn't get the funds.
When I asked their customer support. They told me that I and buyer need to complete the process. While I completed the process 1 week earlier and escrow closed the transaction

These jokers will screw your deal up. We started a transaction with them in mid february and even though the money was sent to them throught electronic transfer after 10 days they still had not cleared the funds. Caused the buyer to cancel deal and now at over 22 days he still has not gotten his money back from escrow.com. Absolutely ridiculous and a joke of a business.

This place is a fraud to the point I am hiring an attorney and filing a complaint with The California Department of Protection and Innovation, which regulates escrow agents. These people took my $17,000 immediately after I signed up for their services. They have been giving me the run around since that day. I have canceled their service and asked for a full refund and complied with their request but they just keep adding more requests to complete the refund. There should be no problem returning the money to the same account it came from, especially since both me and the seller confirmed the cancellation of our transaction using their services. BEWARE, this company is far from trustworthy!

Kana was very helpful and patience, she walked me thru on how to correct and split the fees between me and the buyer and I am very thankful with that.

Trustadvisor puts this site at 2.9 stars, but sitejabber at 4.8? Something seems to be really wrong with the sitejabber reviews, sorry.

1) I paid last week, 6 days ago actually. Escrow registered the payment, but since then it's "under review" for no reason.
2) I also had other issues, disconcerting error messages as well as being told that I hadn't paid yet when I actually had.
3) Finally, the fees are not transparent. We expected $13, but including payment processing it ended up being over $25 (for a small transaction, mind you).
Deals can fall through for many reasons, if you want to add totally unreasonable delay to the possible ways a deal can go wrong, use escrow.com
So so disappointed.

I did not know that i had to update the transaction online so the mere fact that you reached out to me proactively over phone was very helpful and very thankful of that

Very very clear efficiently answered response, feels very sure that the agent knows what they're talking about. I feel satisfied that they answered all my questions.

You were very helpful, communicated very well and made it an easy experience for me.

Able to gve me all the information i needed, was able to guide me on the website to complete the requirements set to me.