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From the business
The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
This summary is generated by AI, based on text from customer reviews
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She answered questions promptly and informed me of all the things I need to know
You really answer my question and you helped pointed out the legal clause for the transaction.
You gave me extra help! You really know what you're doing.
Very knowledgeable and help me through the steps of the transaction.
Very professional, knowledgeable and very nice to work with.
Fantastic service, you assisted me with all of my transactions.
Very Fast response time. Raven provided advise and was very helpful.
You are very professional and polite and that makes a big difference
You have done well on this matter, very helpful and did a great job
You were great, awesome and verify helpful, i got the information I needed, thank you
You were very patient and we couldn't have done it without you which is the most important part of it, thank you
You were great. Thanks for the assistance, I appreciate it.
Ou were very quick in responding to my queries and I appreciate it very much, thank you
Congratulations to escrow on the good reviews here at sitejabber. I encourage all who consider this service to read the Better Business reviews as they reveal some critical facts about how this company misbehaves. My personal experience was so bad I will avoid sending any money to them ever again.
No comments in particular but I appreciate the information. Thank you!
Provide the answer that I need and very knowledgeable.
Good customer service, very sweet and very patient.
I appreciate the assistance, you were very helpful
You are a great listener and you came up with the resolution.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members