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The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
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You gave me extra help! You really know what you're doing.
Very knowledgeable and help me through the steps of the transaction.
Fantastic service, you assisted me with all of my transactions.
Very Fast response time. Raven provided advise and was very helpful.
You were great, awesome and verify helpful, i got the information I needed, thank you
You were very patient and we couldn't have done it without you which is the most important part of it, thank you
You were great. Thanks for the assistance, I appreciate it.
Congratulations to escrow on the good reviews here at sitejabber. I encourage all who consider this service to read the Better Business reviews as they reveal some critical facts about how this company misbehaves. My personal experience was so bad I will avoid sending any money to them ever again.
No comments in particular but I appreciate the information. Thank you!
Good customer service, very sweet and very patient.
I appreciate the assistance, you were very helpful
Answer: Hi David, we've processed just over $3 billion in transactions to date, with transactions from $100 all the way up to over $10,000,000. In addition to our regular licensing requirements, I hope you'll take a moment to look at the customer testimonials on www.escrow.com
Answer: Hi Janine! Thanks for reaching out! As the largest online licensed and audited escrow operator, Escrow.com is your best choice for domain transfer transactions. Escrow.com safely holds or secures the Buyer's payment in a trust account until the entire transaction is complete. That way, Buyers can be confident that the domain will be registered in their name and Sellers can be sure they'll be paid. We also have the concierge service for domain transfers without content where the Seller needs not to wait for the Buyer to confirm receipt and full control of the domain as Escrow.com will essentially take care of that inspection in your behalf. The Seller will only need to transfer the domain to one of our secured registrar accounts and we can release the funds to them. On the Buyer's side, they don't need the inspect period to verify the domain because we will do that for them. Our concierge team will work directly with the Seller to transfer the domain to us so there's no need for the Buyer to stress with follow-ups about the domain transfer. As soon as we secure the payment, the Buyer only needs to advise us where they want the domain to be transferred to and we will take care of the rest. Our dedicated concierge specialists will assist you every step of the way. Feel free to leave your contact details and best time to call as we are happy to discuss with you further should you have other questions. Thanks!
Answer: Hi Milly, I'm not sure I'm understanding your question exactly but Escrow.com only displays bank information on our site and never via email. Check to make sure any emails you are receiving came from@escrow.com.
Answer: Hi Doug, start by making an offer to the seller through the AutoTrader.ca's Secure Payment platform. Once the offer is accepted you can pay into the escrow account and then go to inspect the car. If everything is as expected you can release funds to the seller right there on the spot. Two quick tips: Always make sure emails about your transaction are coming from an@escrow.com email address, and make sure you log into Escrow.com to make sure you're sending funds to the correct account. Hope this helps!