Escrow.com

For a company that deals with so much money and incredibly important transactions, Escrow are simply shocking. I work as a freelancer for a living and used Escrow when a client couldn't get access to the regular services. They were okay at first (if incredibly expensive) but then they messed up.

I couldn't get access to the transaction to mark it as complete. This went on for several weeks with no effort to fix it, they even lied to me and said they had marked it for me! A comment which they later rescinded. When I got in touch with the customer "support" they said they would look into it. A week later and nothing happened, except that I was severely short on my rent because a job I had completed 6 weeks ago, was still sitting stagnant.

I used them as a last resort, but I wouldn't even recommend them for that. Working with Escrow is tantamount to robbery and a kick in the teeth.

I recently sold my domain name through escrow.com I thought they are a reputable company, a honest company. I sold my domain to a buyer, everything went smoothly at first, and then 12hrs later, I get this email from escrow.com saying they are recalling the funds they disbursed because the seller isn't satisfied. The seller had a inspection period and he was happy that is why he closed the transaction. Escrow now recalled the money and I lost my domain in the processes. Do not do business with this fraud of a company.

Was told by them that i would get payment sent and with no charge. My total sale was $1000. 00. I got a check for $950.00. So i was charged 50.00 for a overnight check that was to be paid by them.
The sale was between seller and buyer, buyer to pay all fees related to the sale. ALL period.
SELLER BEWARE OF ESCROW FEES.

Overall the process was very good. There are live people you can talk to with questions that guided me through the process. The website's form would only work through google chrome which took extra time but that was the only hicup.

I agreed to purchase a domain name with a seller who lived in Pakistan. Seller wanted to go through Escrow and started a transaction through Escrow.com. He had a verified account with Escrow.com. I got an email from Escrow.com and I registered and verified my identity. I got an email asking me to submit the funds required for the purchase. I made the payment. This took about 2 to 3 days.

Later Escrow.com informed the seller that they can not send payment to a bank in Pakistan. WTF! So you have to have an account in another country to receive payment. Seller requested to cancel the transaction.

Now I (buyer) am waiting to get the refund and it has been over 5 days and still waiting to get refund.

I would stay away from Escrow.com

GREAT service. I was in a hurry and unsure of the steps with Escrow.com and Ron stayed with me helping me all the way. Sense of humor, patient, couldn't ask for a better customer service rep. Excellent.

Overall the service is very helpful but there were several parts that I felt were confusing:

* at the point where I (the buyer) was to enter my registrar info, I could not do it on your site, instead I was supposed to email the information to concierge. There should be a very clear button on the transaction where I can enter this info

* The transaction was marker "complete" before it actually was totally completed. This concerned me as I had not yet received the domain name that I had purchased

* the chat help could not tell me where I was supposed to enter my registrar info - even after I sent them the page URL they asked me for screenshots. They seemed unfamiliar with the process.

* when I called customer service about the status of my transaction I was told that the people who could help me were in a meeting. This did not give me a great deal of confidence in the escrow team

I was going to purchase a 2013 Toyota Yaris. After following the link on autotrader, I put in an offer of $3200 Canadian funds. I was unsure about escrow and decided to call your support team. I spoke to Terri, and forwarded her the email that I supposedly received by " escrow". Terri advised me that it was a fraudulent email as the international phone number, and hours of operations were wrong. Therefore she advised me that this was a scam. I am so disgusted with people trying to scam people like me, who work hard for my money and wanted to gift my child with a car. People like Amelia( seller) is what is wrong with this world.
THANK YOU AGAIN TERRI!

We currently own a domain at Network Solutions and were trying to transfer a new domain to it but we kept getting the run around by Network Solutions. We were told by escrow.com that the domain we had purchased was sitting in a GoDaddy account and suggested that we open a new GoDaddy account to transfer the new domain. I created the GoDaddy account, called escrow.com and spoke with Mariana, and she helped me transfer our new domain to GoDaddy quickly. I couldn't believe how easy it was. We gave Network Solutions over a month to try to transfer this domain and it took them 3 failed attempts before we finally decided to go with escrow.com's advice and use GoDaddy instead. Thank you escrow.com for your efforts. Everything was very quick and easy once we figured out Network Solutions was the problem. Thanks Mariana!

I hate when a Grifter company lies to you, all the upfront hype promoted by Ebay. This is what they did to me I sold a trk. And seen this Escrow.com Hyped by Ebay I set the acct up put in my disbursement method then the buyer says they need more info I go in and my pymt. Is not checked. Then I get this msg we are reviewing the money, So I know what's going on they run this money not theirs around the world and make money on it not mine, then they charge a percentage on top of it Nice! Wire transfer Zelle anybody but these Idiots oh I guess I'm the Idiot for listening to ebay they have BBB recommendation; I filed a complaint. I'm going to my atty General too!