Escrow.com

They are just suck.I wanna sold my one instagram account and we started a deal and I provide them my instagram account and they secured it.but to release the fund they want to card picture. That's why I cancelled my deal but still they didn't back my instagram account. I mailed them 20+ times.they still not responding.

This is my first time ever using the service. Also my first time buying an online business. Buying any business is scary and buying one via online add a bit more questions. Escrow takes the worry out of the financial transaction. Super happy with the process, ease and support. The entire transaction was simple. Customer service are super awesome and helpful. The only way to purchase a business in my opinion.

Save your money. Using them is a waste of your time. My buyer decided to use them when purchasing my vehicle from me. They make the process more difficult. The customer service agents seem to read all their responses from a script. It seems like they try to draw the process out as long as possible to keep your money as long as possible. Every request you have of them takes 24 hours for them to review. Use your own bank and save your money, time, and frustration.

Specific FAQs when it comes to personal and company verification. The seller's driver's license only has 6 digits numbers and our system requires an 8 digit one. ID numbers varies from country to country and it would be better if it would support Australian identification details.

The shipping company was arriving the next day to pick up the vehicle and the payment had not been secured by 7pm CST. After a few phone calls and the seller emailing them the remaining documentation everything was good to go by 9 pm CST. The customer support team was extremely helpful and I could tell that they actually cared about the safety of both parties involved. I couldn't be happier with how easy my first escrow transaction was and I want to give a big shout out to the customer support team!

This was really simple and easy to follow. Really pleasantly surprised.
Kim was terrific when I made a support call.
It was painless and well-communicated and I would have no hesitation using escrow.com again or recommending it.

Recently used escrow.com as a seller of a domain.

Domain selling is fairly automated unless using their concierge service. When making a transaction over an automated system, you sometimes wonder how much trouble you will encounter if something doesn't exactly stick to the script.

I ran into an issue with my payment after the transaction completed. I use one of those cheapo banks within a bank and didn't receive my payment when expected.

After calling customer service Marcedric went over the bank details with me and assured me that everything was ok; my payment would be forthcoming. He provided me with a direct # to him as well as his direct email. Marcedric told me that he would stick with the issue until it was resolved and to contact him whenever I wanted. He was true to his word.

After speaking with the support team, my payment was received in 2 days.

This is the 3rd time using escrow.com to sell a domain. Always received my payment, and will use them again in the future.

I used escrow.com to do a transaction with a guy who was doing software work for me. Therefore i had to send cash to escrow.com. The transaction fell through and the transaction was cancelled. NOW escrow.com is holding the money ransom and will not refund and i dont have recourse with a credit card company because they made me pay cashier check. THESE GUYS ARE FRUAD! They have terrible customer service. If you can ever talk to anyone.

I used escrow.com at the request of a lawyer, who was buying a toll-free vanity number from my company. After I fulfilled the terms of the escrow, I was expecting to receive my funds. Escrow.com then requested a purchase agreement, signed by both parties. The buyer refused to sign, after accepting delivery of the product. In the end, Escrow.com stalled on funding me, the buyer blindly returned the product and the service proved to be worthless.

The whole point is using an escrow service is to protect both parties interests. Escrow.com only protected the interests of one party.

J's patience was OUTSTANDING. I'm a brand new user and she helped me make the signup process truly painless. I was able to clearly understand her guidance and her explanations simplified the process of opening a brand new account. She even helped me create a sample transaction and I was happy to see the simulated test in real-time. I really felt she stopped her entire daily schedule/routine to ensure my account was properly set up. This is extremely rare nowadays. Especially in the New Now, as we (hopefully) emerge from the lockdowns. Again, thank you so much, Miss "J" - the world needs more people like you!

I did not know that i had to update the transaction online so the mere fact that you reached out to me proactively over phone was very helpful and very thankful of that