Equipmentfacts

Very disappointed the item that I purchased was not as described in description They made it sound like it was a good running, clean machine with heat and AC. The machine has Assess amount Of rust heat air conditioning does not work they spray painted everything to cover it up so that you could not tell by the pictures very deceptive in order for online bidding to work, seller must be honest

I was really impressed by how efficient the auction was, and how seamlessly the online bidding was integrated with the floor bidders who were on site. As an online bidder, it was great to be able to hear the auctioneer in real time, and the auction moved fast.

This is my first actual experience with Equipmentfacts. So far, it is impressive. Wiring the payment is in progress. I have yet to pick up the implement, so I still have some procedure facets to experience. It's been painless this far down the path. Gina is a gem and keeps things moving orderly.

Would have been nice to have the payment processing done through your site rather than paying at the auction site with cash but overall it went well. Thank you!

Live auction with online bidding. Using my iPhone at home, the connection was generally good with online bidding blending well with onsite bidders. Live feed dropped a few times when unimportant items (to me) were being auctioned. Overall very pleased.

My first Auction. Had plenty of help from my contact Zack. I was a little confused on the shipping. I guess a lot of contractors are in line to get you your equipment. Lot of calls but all went well so far. Courtney and Allissa very helpful in the office. Helped me out tremendously. Thanks Don

Bidding and buying from Equipmentfacts was very easy. Simple to setup and get bidding. Bought a mini excavator I had been searching for. Thanks for making the process so easy.

Live auctions are awkward for me.
I managed through the process.
I used two devices to stay on top of the process.
I did use the Pre-Bid to establish a connection.

I am registered with equipmentfacts. It's easy to log in and watch auctions. The bidding can be disabled if you're just watching or activated if you choose to bid. So far it's been a very streamlined experience.

Horrible. The auction was delayed the whole time so it was hard to bid and you all banned my account mid auction to where I couldn't bid on anything else.

I didn't realize there was a buyer's premium added to the bid I placed. This made the item cost more than the going price for it. I feel that if the seller is already paying a commission the buyer shouldn't be paying also. All though the bidding process was easy to follow through.

It went well. I was pleasantly surprised once I understood the forum. I was able to pre-bid on items once I signed up and even was the winner of a few during the live auction. Thank you, I look forward to more auctions.

The site kept losing internet access and I was unable to complete some bids. Happened about 4 times. My account was locked by EF during the auction because of "how many times I was bidding" isn't that the idea of an auction?

You locked me out of my account for almost the first half of the auction. You had me on hold for more than an hour. Had to call auctioneer to get any help. Other than that it wasn't a bad experience.

I don't know if there is a short time delay between the auction and the website but I had 2 items I bid on and it came up "I am done " and a few seconds later it would say sold. I had placed the bid before it was over but did not accept it. It was disappointing to me.

I went pretty good. A text notification about being 10 lots away would work better than the email. Most people have text notifications on their phone, not email.

Everything went very smoothly. There were no problems. It was almost like being at the auction without having to fight the crowd.