Epic Games

This company has the worst customer service ever. They make it unnecessarabley difficult to add v bucks to your ps4 and recommend site's that don't help resolve the problem and there's no phone contact and if you follow their instructions to hopefully get help it's not there. They even a the nerve to not refund you if your not pleased with their product. Why do stores sale their cards period.

I only have 1-star because I couldn't give 0. I have invested over $1000 in rocket league, and because of the stupid 2FA bull $#*!, it's all gone to waste. They say they will send me a verification code, but instead. They don't. So, I have them send a new one, and it works instantly, but the code sent was for the first request, and doesn't work since I requested a new one. It's a never-ending cycle of $#*!ing $#*!, and since they don't have $#*!ing customer service, I have no way of solving this problem.

Every gun I this game only works for certain consoles that should not be like that an controllers does not have aim assist you can barely hit anything for 10 foot even streamers an pro players complain so why can't we get at least so things fixed like only being able to play with your own console Xbox plays with Xbox pc plays with pc it's only fair for the game community that's actually playing the game

I forgot the email and password that i used to make my account. I asked for help to get it back and they took me from live chat to email. They asked questions for me to verify its my account. I answered and then they didn't respond for 30 min so i asked another support rep and they wanted to go to email. I explained ''this is what the last guy did before ghosting me please don't do the same'' they said ''i have the luxury of time to help you'' and then proceeded to ghost me after me answering the questions. After an hour and me triple emailing back still no reply. Just use steam this company is worthless to consumers

I hate Epic Games. I don't understand how they land so many exclusivity deals with this crappy launcher. Everything runs worse on their system. I left a photo of the type of stuff I deal with them every single time I try to play a game on their platform. I know this wouldn't happen if I was on Steam. Most of the time, I have to play for a little while, then shut the entire thing down and reopen it. It's awful. I also hate Fortnite. I hate everything about this company. Thanks for making my life a little $#*!tier, Epic.

I only downloaded this to play Tiny Tina's wonderland because you buttwaffles had to get exclusive rights. You don't have a pre-download option, your multi-player online function is trash and you don't support Linux. You are an embarrassment.

Trash can of a game should end it company ideas are terrible just give up on a dead game. They try to make it better by adding random crossovers but are just tryna make the most money out of the game that's already dead. Instead of adding good updates they add new skins.

I don't understand how I company can be so soft when it comes to bans. I got banned for typing kys which I'm reality is the softest insult ever. Contact the support and ask them why I got banned for so long and they just dodge my question completely. Not only that, the messages are all reviewed by AI, so what ever seems fit just gets the ban. They also use the excuse they can't unban because of their system. Good joke. Don't recommend playing any epic games games they will just fcuk you over and take away your freedom of speech.

Honestly, Epic's website is by far one of the worst I've used. It takes nearly 45 seconds to load the homepage on a gigabit connection. Besides just the homepage, you get some wonderful time to wait and regret buying games on Epic instead of Steam when you do anything that requires loading. Honestly just one of the most unpleasant experiences I've had with a website.

I gave a 1 start because it wouldn't let me do none.
They are a bad company who simply rip people off and allow anyone to delete someones account after they have taken all their money.
Can't request to talk to someone and the SERVICE is as bad as it gets.

The service that they have is awful as the downloading system they have. I was trying to contact them with live chat and while i was chating with the service he just said i can't help you and talk with you about your ban and left the chat... Legit worst platform ever they made me stop playing rocket League and I played for 10 years

No way to link accounts that doesn't have under an hour of work and extreme stress. I've purchased a little under 50 dollars worth of items on Xbox and now I can't link my account to my new ps5. It takes forever to even get into my account and it never loaded in. It just makes you make a new account so you can't even log in to your existing account.

This was my first and will be my only time ever buying from epic... I bought the new tiny Tina game today and spent 4 hours trying trying gwt passef the character creator screen. I recorded it all to provide proof and when I notified epic that the game was current and I would liek a new copy or a refund they pretty much said that ther a s nothing I can do for you? So now I'm stu k here out $80 cause I bought the season pass as well. And no game. I'm beyond upset with this company.

Hi, epic games me and my duo was playing duos then we was agains a solo and we was on 0 ping the whole match and when we was fighting last person ( who was solo) I got kicked of the match and my friend was lagging out! It has been very disappointed in epic games and it has been doing the same thing all week! Also be have been hacking me because somebody got me through the walls! Also, there was no one there and they beamed us from the other side of the map and we normally get a win every day!

So I'm trying to remove a restriction from my epic games account right, I no longer have access to the email that's provided with my epic account. Thinking costumer service would help I contact them; and what they do end the chat before even solving the problem. Go epic games! Figured they would be help sense I've dropped so much money on my epic games account nope. And all I wanna do is play Fortnite on my switch.

Well I got hacked. Lost my Microsoft account too (they have the worst support by far) and had to reset a few others. When I noticed I cant login to my Epic games account one week later I already thought its gone too, because whoever stole the accounts changed the email and stuff.
So I just wrote them a ticket and explained what happened, gave a hint that the email may be different (I didnt get a notification that it got changed tho), and they just set the mail to the one that was used to create the account. So exactly what I needed, and sent me a code to reset my password.
You can say what you want about their marketing and maybe their support, but at least they actually have one with peopple that try to think what could happened and how to help.
I was really pleased that there is also a support that can actually help after the whole interactions with a few others (Because of the lost accounts and stuff), so big thanks to Epic Games

The new fortnite season is absolutely trash. Dekus smash way to OP. The map isn't the same anymore. People are just using shockwave hammers instead of real gun fights. Is one of the worst seasons by far.

I was telling a worker in live chat that my skin was glitching with the dance and I wanted to send them a video and they told me to send it via email but you need to submit a request for an email which I did and they never responded so I asked 3 workers for help and the first 2 said just wait for the email and hung up. The other one faked me out and said that they'd respond to me via email after we ended chat in 2 minutes, hung up, then when I went to submit another chat it said no workers were available. That's got to be low down. Do they really need money that bad or do they just not want to solve your problems. Their solution is you reported the bug months ago in game just wait for them to fix it or you submitted an email request months ago just wait for us to respond and that's messed up. They need to be held accountable and I won't give them a higher review till they fix it or give me my vbucks back because u used a lot for that skin just for it to glitch