Epic Games

Unable to help me ''verify'' my account despite having information beyond what should be required, including verification through bank.

Avoid their products and support, amased they havent gotten sued yet for failing to upphold basic support.

They "give" free games, well and good marketing strategy, they've also stolen the one game I payed a premium for out of my library and there is NO customer support or contact info either in-client of on their website. Not an obvious scam at first... but definitely a scam. If I wasn't acab I'd call the cops on these scammers

I played 20 games in a row and didn't get the impostor. When I die. (FIRST OF COURSE) i have nothing to do except watch and do nothing so I just leave the game, plus no one ever give the right call because of the useless wheel that no one believes and there is no voice chat options... please make the followings:
1: make the option for voice chat please! 2: give my fellow ghosts in the game meaning! To do some tasks even tho we're dead. 3: third and last make an option for free chat, where we can write freely. This will make my life and more much more peaceful. Please and thank you: D

By ItsRezz

It is really sad to see big companies treating customers so badly. My son got blocked for whatever reason, because they do not want to give the reason... after asking several times they just stopped communicating. They are not respecting their customers... what kind of management is this... they should be ashamed having this kind of people working for them... but i think it was in the beginning passion of their work, now it became gread... welll done tim sweeney, shame on you

Some hackers broke into all of my accounts and I lost my epic games account in the process. After a week or so I realized and started freaking out. Epic Games player support helped me so fast and well, now I have my account back and I am so happy. They are amazing!

This app/ site is amazing. It is completely free to download and includes tons of free and awesome games to play. Popular games such as Fortnite, Rocket League, Spyjinx, Alan Wake remastered, Infinity Blade, People Can Fly, and many, many more. Its is an extremely fun experience and has a variety of free games out there in the community. The business is great! In fact, everything is based on offers and purchases. Some games are free, others you have to pay for, but at a surprisingly cheap price. The people are great and are always there to help me when I'm looking for a new game. Every so often, they drop rewards for the users who stay connected to them, such as coupons, free bundles, and also budget packs for everyone to share! I highly recommend this company because it is a very reliable source for gamers like me.

I do not like epic games the risen why is because when I am trying to change my account I do not get the code from epic game, and it is not some thing with my email it is epic game. I would no have this problem if they did not add 2fa to the trading of rocket league. This is way I gave epic games a 1 star.

Epic can you please change the cross platform on fortnite. Its so annoying being on console and playing against PC players. It's so unfair because they have advantages. I can't even enjoy the game with my friends without being killed by sweaty PC players.

First it wouldn't let me type my password, somehow a few letter keys were just straight up disabled and i had to restart my computer. Then it took me an hour just to install the worlds buggiest launcher. It was literally cancelling its own installation. Not sure why it's so hard for some sites just to function normally but its really $#*!ing annoying so figure it out thanks

Was refuse a refund based on the fact that i played more than 2 hour. But i personally only played 40 minutes before being hacked over night. Was informed by ubisoft that my account was jeopardize. So i changed everything. Double verified. Amd the next day inwas hacked again. My game was converted to japanese permanently. Now i cant even play my game. Tried very hard to fix this, with the help of ubisoft. They told me this can't be fixed and im initialed to a refund. Epic still refuses.

So it's a fun game but i just played my first game online & survived til 5 seconds before the boss was killed. And this happens very often out of every game after the first today. And i keep getting kicked. What the $#*! do you have to do to be not kicked? Be invincible? Is the community toxic as $#*! or is this just the way of the game? I'm curious.

I have spent a significant amount of time and money on Fortnite and Epic Games. After having a child, I was excited to resume playing. However I found I have been locked out of my account. I was able to confirm that Epic has the correct email for my account but they will not send me a password reset. When I attempted to contact them to gain access to my account I found the ONLY way to resolve my problem is over email with a support ticket. The email they sent me was that there were "security concerns" that prevent them from making any changes to the account (including sending me a password reset I suppose). Worst "service" I have ever experienced. Enjoying Fortnite isn't worth dealing with your trash service.

Ive been playing rocket league for roughly 5 years and have rarely had issues, but since epic games has taken over it has been the worst sad experience of my life, what was once a fun game is now a toxic cesspool of neckbeards and morons. Not to mention alot of the features they implement into the game are $#*!ing useless and don't work most of the time. Don't have a join party match button if it isn't gonna $#*!ing work. Eat $#*! epic

So I was banned because my account got hacked which I understand why they would do that. So when I tried to retrieve my account they had me verify myself as the creator of the account. I still can't get my account back because they're still waiting for "the creator of the account". So I don't why they would make me verify myself when they wouldn't even use that information. So now I can't play a game because Epic has been really bad at retrieving my account.

I wouldn't even give them 1 star but that's the option available. My sons account was hacked over a month ago and several attempts to get ahold of epic games no one will help us. Between me and my husband emails no one will respond. Holding his account and all
The money we have in the account hostage. Completely ridiculous company.