Epic Games

Wish I could talk to someone and it didn't feel like I was talking to a bunch of npcs. They all just say the same thing, and don't help u with any of your problems. They just seem not to care, I mean they already got our money, what are we gonna do?

They are kinda shady and have so many games with a purchasable currency that is overpriced. Also, they literary made fortnight witch it is like 20 dollars to get some v bux that cant get you much. They also got sued by Apple for not paying them some of the income from their game which shows that they are very greedy. And they are banned from apple.

(some stuff about the lawsuit might not be very accurate)

After exchange emails with so many different people, NOBODY solved my problem and seems that they don't care. Every answer was "unfortunately we can't help you".
You need so many space in your computer to download a game. Even with over 1TB space I still could not download my purchase and they refused to refund me. The police says 14 days refund after the purchase, but they refused to do so with less 1 day after my purchase.
It was a waste of money and time.

Please read this.
Bad customer service, if you might lose v bucks but pay for them and you ask to get them back the ask for invoice id but what if you don't get one guess what they can't "help you." when I start telling them I just want my v bucks they say if I ask one more time they are going t take on my account I delete the conversation and I have to just live with my life knowing that I paid $50 for nothing so don't buy anything don't even try to get your v bucks back and I hope they see this.

I've contacted Epic Games customer service multiple times to change the email that's linked to my Epic Games account. I lost the password to the email a few years ago and every attempt at trying to get the email back fails. Whenever I contact support they're of no help, no matter what type of information I provide. I have full access to the Epic Games account, I know almost every purchase ever made on the account, I have access to the PayPal linked to the account, etc. The support is utterly and completely useless. I've had the email changed for other corporations such as Steam, Microsoft, and a few other gaming companies, and each time their support was very helpful and sorted out my issue. However, Epic Games support doesn't even bother giving me a real statement instead, they reply with some copy-pasted comments. Pathetic.

If I could give zero stars I would.
If my boys didn't play the game, I wouldn't be playing the game.
Just the worst experience.
Constantly freezing, not rendering, I don't load into the game until a minute or two after everyone else is already on the ground.
Then when i do get to the ground half the time I can't run or jump or open chests.
Constantly standing and waiting for the game to actually function, I get stuck in floors and walls etc.
Never happened before the latest update.
Didn't have a single problem before the newest update which is now fortnite og, which, I'll say again, is utterly terrible.
If you don't have to play it, then don't.
Like I said, only reason I play is to bond with my two sons.
I'll be trying to get them into something else immediately.

Yall are trash your game is $#*!ing dogs hit. Lost power 3 times due to weather and banned for 39 minutes. Your servers on rocket league are $#*!ing $#*! to begin with. Nothing but ghost hits. Hope you and your mom fall off the face of the $#*!ing earth

If I could give them no stars and a good smack in their face I would. Thankfully never bought anything from them. They made my account inactive FOR ZERO REASONS, told me they couldn't verify that I'm the owner of my own freaking account and I can now never log in. Well guess what twats, this is why you are losing to emulators and steam. Their support? A joke and pathetic.

If I could give 0 stars I would. Epic games completely ruined my laptop, after install, and launch my screen went black and the fan started, wouldn't turn on or charge for a month, randomly worked one day but the mouse would not pick up on screen in some areas and after 10 minutes would die out of charge. They make it IMPOSSIBLE to delete which is infuriating. After finally deleting, all the issues I was having were gone. Steam would've never done this to me. Don't dare to download Epic Games.

`This game is acutally so trash crashing every 30 mins for 5 mins game needs a serious update. Please do something about this that will stop this crashing, should of already been tested before bring the game out.

This site or launcher, is the worst thing u can have, u can't even properly login, it almost says: wrong credentials or some sh*t, and sometimes the buttons don't even show up, or u can't even click the button to continue, u click it, and nothing's happen, like really, nothing at all, piece of sh*t, I hate epic games

Spent loads of money with them, acct got hacked, they couldn't care less. Not interested in helping recover it, have just given it to the hackers no questions asked. Won't spend another penny, they should be embarrassed that their reviews are so bad

Me and my friends decided to try fortnite again after not playing for 2 years or so. I log on and I have nothing, no cosmetics I unlocked or purchase, no player level etc...

After a quick email to epic they looked into it and told me I was banned for cheating?! Not sure how since I haven't played in years and I'm on a console, if I'm able to cheat through that I'm not smart enough to know how. Anyways they won't refund me or help me and insist I cheated without telling me what I "did"

Bought 2 Fortnite gift cards for $19.99 for my grandson. Both came up "invalid". Web sight does not exist. Epic games does not respond. Total rip off. My grandson is devastated that a company would steal Christmas gifts from a child.

Double charged me, took what I bought off my account when I refunded the extra charge, then told me it wasn't their problem. Had to confirm with all other parties that it was, in fact, Epic's problem. When I re-contacted Epic, they proceeded to completely misunderstand what I was saying (despite typing up a large, detailed description and repeating what the other involved parties told me), give me a complete non-"solution," then abruptly end the chat with me while I was in the middle of typing up a response clarifying the problem further. Don't give them a single penny if at all possible.

Unable to help me ''verify'' my account despite having information beyond what should be required, including verification through bank.

Avoid their products and support, amased they havent gotten sued yet for failing to upphold basic support.