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South Dakota
1 review
0 helpful votes
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$#*!
June 9, 2021

Bring back double pump $#*!s bring back double pump $#*!s bring back double pump $#*!s bring back double pump $#*!s

Date of experience: June 9, 2021
Virginia
0 reviews
0 helpful votes
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Spectate
January 7, 2022

Let us spectate our friends when joining up in the middle of their game again………………………………………………………..

Date of experience: January 7, 2022
Colorado
3 reviews
5 helpful votes
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Epic has created console wars on the PC with their unethical and consumer unfriendly policies. They continue to throw their Fortnite bucks at publishers to secure exclusivity deals for new releases on their mess of a platform, and some of these games have already been advertised and promised on other platforms. The Epic Game Store lacks just about every single feature that all other popular platforms offer. They don't even offer a shopping cart to consumers, for crying out loud, and we saw the result of that, during what passed for their Summer Sale, a few weeks ago. Epic is promising some developer friendly features, like a review system, but they are giving developers the option to opt out of allowing reviews to show up on for their games. What kind of a review system is that?

Epic justifies the existence of their mess of a store by pretending to care about the revenue split between retailers and developers. Really, though, all they care about is taking market share away from all of the other platforms that they can't compete with. And, they can't compete with them because they aren't trying to improve their platform, at all; instead, they are coaxing over new customers to their mess of a platform by giving them an ultimatum to either buy their exclusives from them or wait a year to play them on other platforms. Epic's mess of a platform is developer friendly, and any new features that they offer will not be anything that their consumers will want. There is, literally, no reason for The Epic Game Store to exist, other than to cause mischief and mayhem in the PC marketplace. The Epic Game Store is a cancer to the PC and should be avoided. My recommendation to anybody who wants one of their exclusives is to wait it out... wait just a year or less and get the game on a reputable platform with features... one that is consumer friendly.

Date of experience: July 6, 2020
New Jersey
1 review
0 helpful votes
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Anti competitive practices
September 29, 2021

Some have said Epic is what steam needs, and I'm inclined to agree. However, Epic Games is fighting dirty. Rather than provide a better user AND developer experience with the vast amount of capital they have, they choose to bribe devs into exclusively using their store exclusively. Meanwhile the user experience means many people don't want to use it. $#*!ty UI (the friends list takes up a quarter of the home page and can't be minimized, for example), and lack of creature comforts from steam, like remote play or a simple option to review a game. Frankly, I just like steam more. Epic Games is a launcher and a store, much like uplay or origin, except they both have better UI (though Uplay not by much). Steam has taken the larger cut from developers, but reinvested it back into their platform. Remote play (allowing you to play pc games from your phone or tv), a large community section, mods, a cleaner UI that (thanks to epic games) has gotten better. Seriously, the only good epic has done is make steam start actually updating their client more regularly and not resting idly. To that I give them 1 star. However, removing consumer choice is not competition. It's a buyout. Funny thing is, devs may like it, but that's only half your client base. The other, larger half (though I wouldn't necessarily say more or less important) is users. There are users who will defend steam to the ends of the earth and worship Gabe as some kind of god. Obviously the latter is usually more of a joke, but when do you see people fervently do anything towards epic beyond simply vilifying it? There's a reason for that. Epic has tried to copy steam, but it made the fatal mistake of assuming steam is just a store front. Oh and they give free games I guess? That's not a bad idea, but I own most of the games they give out on steam.

Date of experience: September 29, 2021
Missouri
1 review
0 helpful votes
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I have a question umm in fortnite can u plzzz add the Ferraris back they were my fav car plz add them back.

Date of experience: July 15, 2022
Australia
1 review
0 helpful votes
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Got no help for my problem of logging in and it asking for my birthday, which I put in and wasn't accepted, so can't play Fortnite now.

Date of experience: December 15, 2022
Romania
1 review
0 helpful votes
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Why?
February 24, 2024

Why are you putting crazy updates on fortnite, i.e. There is no new season or something, but you are putting updates on ps4, it takes 3 hours

Date of experience: February 22, 2024
Colorado
1 review
0 helpful votes
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Fortnite is so laggy and gay the damage makes no sense and the guns are so trash that I just want to quit the game

Date of experience: November 25, 2022
North Carolina
0 reviews
0 helpful votes
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Hell. CO
January 24, 2022

It doesnt even work iv had prombms with the lancher andd... the $#*! dont even have reg. Does it the thing even work Lad Imma smack my pc so baddd... Like whats roang with it?

Date of experience: January 24, 2022
Tunisia
1 review
0 helpful votes
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The price are reasonable and alot of free games and gifts thancks epic games
I advice anyone to download the app

Date of experience: May 31, 2022
Kansas
1 review
0 helpful votes
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Fortnite
May 26, 2023

I had so many skins and alot of money spent on fortnite skins and it logs me out and I lost it all. Epic games

Date of experience: May 26, 2023
France
1 review
0 helpful votes
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I am extremely disappointed with this platform, which wants to play in the top leagues but does not give itself the means...
My problem is, as the customer support at EpicGames have mentioned, "unique", and with "unique" problem, we expect a "unique" solution. Well, EpicStore's solution (after many and many mails and discussion) here has been to simply ask me to recreate an account and REDEEM all of my games (more than 40...)! There it would be long and tedious to describe the problem in detail, which is an imbroglio between the creator of an Epic account (in 2018), an error in the link email (by this creator) and an inconceivable weakness in the account security and in the management email attached to the account which led to the fact that without knowing it I recovered at the creation of an account (in 2020) the account of this famous creator of 2018 (without knowing it) and after 1 year of cohabitation on the same account (without knowing it again), a simple change of password triggered all a cascade of events and led to the fact that today I no longer have access to the account that I had funded with 40 to 50 of good games...
In short, if I have only one word, AVOID Epic Games, AVOID spending money on this platform as much as possible if you do not want to discover one day that you fund someone else's account... EPIC GAMES IS THE WORST GAME PLATEFORME EVER EXPERIENCED

Date of experience: December 23, 2020
Sweden
1 review
0 helpful votes
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Its terrible i ame an average controller player and get in game with the sweatiest pc players known to man plc $#*!ing fix it now

Date of experience: September 21, 2023
Maine
1 review
0 helpful votes
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Trash company... garbage servers... psyonix was sooooo much better get your sh*t together... you suck $#*!

Date of experience: October 9, 2023
California
1 review
0 helpful votes
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$#*! game
January 8, 2022

I had 4 stringer smgs! FOUR and a guy sorry KID with a auto shotgun ONE PUMPED ME IN THE $#*!ING FOREHEAD fix this game thank you. Add buff shotguns.

Date of experience: January 8, 2022
Australia
1 review
0 helpful votes
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First time player
November 30, 2021

The first game I have bought on Epic Games was Ghost Recon Breakpoint. Epic and Ubisoft aren't talking

Date of experience: November 30, 2021
Australia
1 review
0 helpful votes
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For fortnite not epic
December 13, 2021

FORTNITE IS SPIDER MAN GLOVES R SO GAY, LIKE WHEN U STOP SWINGING I HAVE TO WAIT SO LONG, ITS SO GAY, THE MK IS REALLY TRASH ITS A SMG NOT A RIFLE DUMBASS, ITS SO GAYYYYYYY FIX UR GAME $#*! $#*!ES

Date of experience: December 13, 2021
Australia
1 review
0 helpful votes
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WHERE IS LEBRON JAMES HE WAS MEANT TO COME 8PM AND HES NOT IN I WILL QUIT YOU GAME FORTNITE IF YOU DONT BRING HIM IN OK LOOK I LOVE THE GAME BUT I WANT LEBRON JAMES PLEASE

Thanks...

Date of experience: July 14, 2021
Norway
1 review
0 helpful votes
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It can't get worse
September 18, 2020

I could litterally code a better software using arduino or some $#*!e than this useless bs... Epic games litterally says fortnite is not installed but it also says it is installed and it is installed into the epic games folder like it should be. That might have been hard to read, but Epic Games Launcher is so far back, that it doesn't even recognize the already installed Fortnite folder in the Epic games folder. Neither does the Epic games launcher or the Epic games website give any options to even let me manually locate the fortnite folder. AND ALL THIS HAPPENED BY ITSELF WITHOUT ME EVEN LAUNCHING THE EPIC GAMES LAUNCHER. Support is absolutely useless. The entire software is so useless indeed that creating it all over again using inspiration and customization from other softwares would change the world. Also the depressingly slow downloading speed is something i have sent 3 emails to them about, which didn't help me at all. I actually can't find a single software that is so limited and bugged as Epic Games Launcher...

Date of experience: September 18, 2020
Arizona
1 review
0 helpful votes
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Worst customer service
October 2, 2020

Worst experience with customer service I have ever had. Did not help and was unwilling to help. There is no way on earth I have kept track of the things that is needed to verify my identity. My son is autistic and locked out of his game. We sat on the phone with the very helpful Nintendo customer service and had to be directed to Epic Games. Epic Games suggested the normal troubleshooting and after sending information back and forth through at least ten emails they now asked for this after they've had all my information: Please provide the following details to confirm your ownership:

• Your public IP address(es) (IPv4), which you can find by searching "What is my IP address" in your internet browser; if you use multiple devices, please include all IP addresses
• Date when you created your Epic Games account
• Locations (city, state/province) where you made purchases on the account
• Original display name for the account
• Last 4 digits of the first payment card used on the account
• Date of your last login
• Names of any PlayStation, Switch, Twitch, or Xbox accounts connected to your Epic Games account and the dates when they were connected
• The invoice ID or transaction number from your oldest Epic Games purchase
--The invoice ID is located at the top of your Epic Games receipt and begins with an "A," followed by eight (8) or nine (9) digits; example: A*******.
--The transaction number can be found in your emailed Xsolla receipt. Please note that the number is a nine-digit string starting with a "4" or "5."

I don't know about anyone else but I 100% would not have all this information. Epic Games knows that and banks on me not filling out this information so they don't have to further assist me. There's no number so they don't have to deal with their customers. Hundreds of dollars have been spent on their stupid game that my child loves and now he can't use it. Worst. Customer. Service. Ever.

Date of experience: October 2, 2020

Overview

Epic Games has a rating of 1.2 stars from 542 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Epic Games most frequently mention customer service, rocket league and fortnite account. Epic Games ranks 129th among Gaming PC sites.

service
249
value
225
shipping
153
returns
185
quality
225
+87