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California
1 review
0 helpful votes
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BEWARE OF SCAMMERS
July 31, 2023

I highly recommend that parents really watch their children playing with epic games, especially FORTNITE. My son was totally scammed by an older teenage boy he thought was his friend who portrayed himself to be only 15 or 16 years of age, pretended to be best buddy buddy with my boy, scammed him for his entire account and wiped everything out, changed his account information and passwords and stole his entire account which had about $1000 worth of stuff he bought for that account. I contacted Epic games about the problem and they did not help at all. They could not resolve anything and kept asking me for the emails that were attached to the account, when I gave them all the emails and information twice. THEN they told me to free up the email so that they can send information to my email and I asked them over and over what does FREE UP my email mean? There is nothing wrong with my email! So just so much back and fourth talk that wasn't getting anywhere at all, I literally just got sick of it and gave up. BEWARE they DO NOT have NO security against these scammer kids and will just give people the run around to recovering their accounts back!

Date of experience: July 31, 2023
Washington
1 review
1 helpful vote
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FORTNITE SUCKS!
March 9, 2024

Fortnite is a dumbass game that needs to be fixed. Fix the $#*!ing hit marker and the dumb guns. Oh and by the way, REMOVE THE WINGS. This game is so $#*! now because yall add the dumbest things.

Date of experience: March 9, 2024
Wisconsin
1 review
0 helpful votes
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Stupid
June 3, 2022

Fortnite made me buy a dumbest emote even though I didn't buy it I pressed B to get out but it it made me buy it instead I would like my 500 Vbucks back it made my friend buy it too so either this is a glitch in the System or a prank but hers costed 800 so she would like that back to. Thank you have a nice day also our usernames are GEENGEEN101 FOR 500 AND rat8628 FOR 800 Give us our V bucks back

Date of experience: June 3, 2022
Florida
1 review
0 helpful votes
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Terrible
April 17, 2023

The epic games launcher is bad to begin with. First things first every other launcher i use if you have a game downloaded you can say locate but with epic you have to start the download find the folder in your drive that its downloading to delete it put the game folder with the same name where that one was just for it to find it. Second if you have an issue and you contact them its like they only have Ai's helping you and if it is real people they don't give a rats a** about helping you they just link you articles or sht that does not go into exact detail of your issue. I am a huge rocket league player they bought the game and turned it into a money hungry game and when you have an issue in game they have no clue what they are talking about... For example i played a 3v3 tournament match and the server kicked me and my friend's out and it counted as a loss so i contacted them asking if i could get my mmr back and told them it happened in a tournament match and the reply was asking if it was ranked 2v2 or 3v3 and i told them again it was a tournament not a ranked 2s or 3s and again they kept thinking it was ranked so you tell me how they can buy a game and when someone tells them an issue in the game they bought how they dont know the game or care about the game before they bought it, if you found a bug and you reported it they gave you an item called the white hat now they just ignore you and ban you when you find a bug whether it be on purpose or accident

Date of experience: April 17, 2023
Florida
1 review
0 helpful votes
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:(
December 21, 2022

The only thing I'm tortured about is that the star wand came to the item shop and I bought the sypher's strut for 300 vbucks and I had 450 vbucks
Account: Sty 1 3 1

Date of experience: December 19, 2022
South Carolina
1 review
1 helpful vote
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Epic games suck
December 4, 2023

$#*! you epic fix yo games you suck i wanna play rl and you got it offline for the dumb $#*! Fortnite updated $#*! you dukbasses

Date of experience: December 2, 2023
France
1 review
1 helpful vote
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Gamers at heart beware
April 4, 2022

If you are a modder, do not use Epic Games. Ever! The modding is not only full of errors and crashes, but its support is non-existant, completely disregarded as an issue in their guidelines. Only get Epic Games with mods in mind if you know your way around programming.
TL; DR > Modding Is NOT SUPPORTED

Their 'refund policy' will also consider booting the game up and having it crash, getting the computer stuck for a long time as "time played" > scammers

I used to go there to play a game that I got for free, buying all the DLCs, welp I sure wasted my time
Use Steam! At least you'll get quality & quantity along with the creepy refund policies

If you resort to Epic Games, sure you'll have free stuff, but you will lock yourself out of modding and any support for it (self-taughts hello!) unless you also buy it on Steam. I personally try to get the best value for my money, and the community content is just too huge to pass on for for a few free games (some of them are really good, but they pale in comparison with modding in general)

Date of experience: April 4, 2022
Canada
1 review
0 helpful votes
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Epic games sucks
November 2, 2021

Everyone should stay away from this business They are $#*! I bet all of the workers are racist and I bet their homeless with no family

Date of experience: November 2, 2021
Missouri
1 review
0 helpful votes
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It sucks
December 2, 2023

I had to wait for 4 hours for the new Fortnite season and it said the server is off line and I can't play anymore.

Date of experience: December 2, 2023
Ohio
1 review
0 helpful votes
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JUNKRIFTS
August 9, 2022

The junk rifts are so annoying and need to be valuted, because they are too over powered and I'm about to quit because of it.

Date of experience: August 9, 2022
Missouri
1 review
0 helpful votes
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Fortnite
August 9, 2022

Can you plzz add a back ground music called LOOK AT ME it's a real song and it's a good song by xxxtentacion so plz ad that song into a background music

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Date of experience: August 9, 2022
Thailand
1 review
0 helpful votes
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Installing it too difficult
Manage the library is also too difficult
Even uninstalling it, you need Microsoft Installation Troubleshooter to remove it
All they can do is to give you free stuffs

Date of experience: May 11, 2023
Romania
1 review
0 helpful votes
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123
January 11, 2022

$#*! this $#*! game only 12 years kills tryhards. It s 2021 and they they not separate the controller from pc $#*! this game

Date of experience: January 11, 2022
New York
1 review
1 helpful vote
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Unjustified Ban
April 10, 2023

I got banned in rocket league for absolutely nothing and when asked they couldn't even provide a reason for why I got banned. Ridiculous.

Date of experience: April 10, 2023
South Africa
1 review
0 helpful votes
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Baad
October 5, 2020

So baaad. Don't use. It is really not worth the free games. Not useful! Don't fall for the hype train!

Date of experience: October 5, 2020
Texas
2 reviews
1 helpful vote
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Epic sucks
June 26, 2020

They tend to be glitchty, and games don't work as well as they should. Also it takes longer to install games on this system than it should

Date of experience: June 26, 2020
Washington
1 review
0 helpful votes
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Make stuff more safer on fortnite and lower v-bucks prices.And make the battle pass free. And make the map nicer.

Date of experience: March 18, 2023
GB
1 review
0 helpful votes
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Annnoying
July 27, 2023

U need to change ur games so that u can play only up Fortnite with split screen! I can play only up now!

Date of experience: July 27, 2023
Michigan
1 review
0 helpful votes
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Uh why
March 5, 2022

Because I'm probably still good at the game? You cool $#*! you're the best plssssssss brooo mereeeeeee

Date of experience: March 5, 2022
Ohio
1 review
1 helpful vote
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Rocket leauge
November 1, 2023

Idiots lost connection cant join tournament games ben on for years tou cNt fix that bs in my eyes gay af

Date of experience: November 1, 2023

Overview

Epic Games has a rating of 1.2 stars from 542 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Epic Games most frequently mention customer service, rocket league and fortnite account. Epic Games ranks 129th among Gaming PC sites.

service
249
value
225
shipping
153
returns
185
quality
225
+87