Epic Games

Epic Games is the worst company EVER! They have no idea how bad they are. They make Fortnite and Fortnite sucks $#*! all because Epic has no idea of how to keep it running and maintenanced. Also, they take over Rocket League which was perfectly fine with Psyonics running it. But, once Epic took over it became very much like Fortnite, $#*!. Learn how to do your job or just don't do it at all. Stop ruining games for your own benefit. $#*! YOU EPIC.

$#*!s gave me to verify my age and i typed on accidentally 2009 so they thing i am a kid and i became my own father and i show my id and they dont aprove it cus i am from serbia they are siptars and racist and they are $#*!ed

Throughout the last month or so I have been attempting to fix a slew of issues within my Epic Games Launcher to no avail, now keep in mind I am a CIS major so I know my way around computers and software... I contact support hoping for some more insight or a similar issue they have already resolved to find I am more competent at a keyboard than every support I reached and I am fairly new to the field as a whole. Issue after issue with no result until some friends of mine helped me scour the internet for solutions and once the problem of the launcher itself was fixed, some of my games that I recently collected from the free weekly games are now missing. I have the invoice ID for 1 of them and the other 2 my computer had crashed during both of the processes and I never got back into the launcher until now but there is nothing they can do for any of them even the one I have the receipt for. Not sure what to do at this point just thankful no money was lost this time. Just some advice... try to avoid epic the best you can.

It's difficult to know exactly what to say other than Epic Games supposed customer service is non existent. Absolutely appalling treatment of its paying customers. All I wanted to do was change my country to the one I'm now residing in but apparently according to Epic Games secret information I don't live in the country that I'm actually living in. I've asked if I can supply proof but to no avail. They just keep coming back with the most unhelpful emails without answering any of the questions I've asked. It appears there's nothing I can do since I'm up against a brick wall of stupidity. Goodness knows what these employed customer service bots actually do all day other than spend their time annoying their paying customers by being incredibly unhelpful. Truly unbelievable business policies which seem to only care about profit. I can only hope that Apple wins the case that Epic Fail has brought against them and in the process shaves a few billion off their exorbitant bank balance. They don't even deserve one star but sadly I couldn't give them a big fat zero. Epic Fail indeed.

Imagine buying hundreds of dollars of ganes that you can't get anywhere else just to be told you're not allowed to play them because you don't have the worlds fastest internet. Literally sitting gere unable to play ANY of the Kingdom hearts games which are SINGLE PLAYER GAMES if you didn't know because I don't have good internet also the launcher is like hey yeah we support offline mode and even enabled it tells me yeah theyre not supported do now they're just taking up space and im left annoyed and done with this company

Nothing works $#*! download speeds takes money from devellopers etc. i really think that steam is better has more games to offer and epic games is just $#*!

When you steal releases from other platforms such as steam, (red dead redemption 2, just cause 4, watch dogs leigon and a number of other titles) your seen as a sham, a joke to the gaming community, your player base are children with ok cool good for you but they defend the hell out of your platform because they dont know the facts about EPIC games, they use shady practices that always wind up costing other platforms money, hundreds maybe even a few thousand pre-ordered red dead redemption on steam and steam lost thousands of dollars because at the last minute EPIC games bought out the rights

Do your research be for accepting EPIC games as a platform

I wish there was another way to play games instead of going through epic. They are horrible when it comes to customer service and even worse when it comes to fixing account issues.

Trying to sign in and its telling me to create an account. Ive been playing on this account for years. Games wont launch either. GO FOR STEAM, let them go bankrupt their service is $#*!.

The plan was simple, I have my Nintendo switch account of Fortnite with all my skins and Vbucks, and I just made a PS4 account so I can play with keyboard and mouse. All I wanted was to have my account on the ps4 and the switch. So I went to that link account stuff and oh? I already have a different psn on it. Oh no big deal I'll just unlink it and then link my new one. But apparently you can't do that?!? What's the point of unlinking to begin with?! If you unlink it wipes all your save data so you might as well just make a new account!? And I already had my switch account on this epic account so if I linked it I'd have to start from scratch :/ the spider web of emails and accounts have gotten so jumbled that it hurts my head. Epic fix you god damn account system.

My daughters account was hacked and all her progress and V Bucks was stolen and her account effectively reverted back to a new account. The hacker then taunted her through online chat and Epic Games won't restore her account. Everything has been substantiated including screenshots of the messages sent to my daughter from the hacker, our account activity purchasing V Bucks over the years and many other things they asked us to provide.
Epic are saying that they wont restore her account, even after providing every bit of proof they have asked us to provide and it is very clear what has happened.
What's worse is that my daughter suffers from mental health issues and Fortnite is an outlet she has that helps her with her clinically diagnosed depression and this issue that Epic refuse to help us with is increasing her anxiety levels, it's absolutely disgusting how Epic Games are treating us as if we have done something wrong.

Attached is just one photo from the chat where the hacker taunts my daughter bragging that they hacked her account

Epic games doesn't even deserve the word "epic" in there name. It should be $#*! Games. Rocket league has reached a point of near unplayability, because of this parasitic company. They came in as a company like happy campers, but it turns out they are the bear in the woods to ruin all the fun in the gaming community. The idea of a battle pass has destroyed many fan favorite games such as call of duty, rocket league, and more. It's a truly toxic concept. Going back to the rocket league destruction caused by $#*! Games. Servers before epic made their unwanted appearance in rocket league were as close to perfect as possible. I was able to join into games seamlessly with my friends. Unfortunately now you have to go through a connection gauntlet to even get in the pre-game lobby. I highly recommend not to have any idea of purchasing any games developed by $#*! Games or buy any in-game purchases available in their games. Epic games is truly catastrophic to say the least. I'm for sure not the only one that has this opinion. I, along with many others would not mind if this company would go out of business. Honestly it would be more help than harm to the gaming community. One last note. Epic games, you are the worst gaming company to ever be established and you will not see me, or my family for all coming generations purchase a game made by you. Thank you for nothing. Idiots.

I was banned yesterday at fortnite for no reason and they didnt even bother to care i had proof of of not cheating but still they are being some jerks.
Short summon:very bad

GAME: Fortnite
PROBLEM: account is not connected to epic games but it "appears" connected
AS A RESULT: did not get the Boogie Down - can not receive/send gifts - can not enter tournaments
SUPPORT HELP: 5 mails, from 4 different employees, repeating the same answer again and again, heating brick wall suggestions
BLAMING EPIC GAMES FOR: Not being clear with the procedure I had to follow, when I first connected to Fortnite
Not keeping things simple, for those who do not have hack abilities
Not solving the problem, but keeps sending me the same e-mail over and over again.
ROCK STAR Games with a
G. T. A problem that occurred, solved it IMMEDIATELY with their own initiative from their central units!

It happens all the time that I buy something and it doesn't show up in the library. I currently haven't played Dead Island 2 a week after release because the key redeemed but the game is nowhere to be found. Technical support is clueless and they throw instructions on how to fix it left and right, but nothing happens and the game is still nowhere. Tim Sweeney talks a lot about how he wants to save the game market, but all he does is convince me that I won't buy anything but V-Buxes at the Epic Games Luncher. I'd rather wait until the $#*!ing exclusivity ends and buy it on Steam. Even though I have the boxed version on PC, I will insist on a refund and I absolutely do not care what their objections are. Open and free market, that's for sure Tim Sweeney. All you are doing is dividing the community and making things much worse. I was willing to ignore the problems Epic Games Luncher had in the beginning, but damn it's been five years since you launched this piece of crap service and it looks like it was designed by a 5 year old programmed by a newborn. Your company makes me sick.