Epic Games

Bought battlefield, controllers are said to be supported but they arnt. Controllers work on everything else but they wont give a refund to a brokin game becasue i spent over 2 hours trying to fix what was wrong... thier game. Never using them again

I luv epic games it's amazing and my parents and me use this more then any thing and we especially luv fortnite, but since my nintendo email was unable to be used I had to create a new account for my ps4 and after a while I got sick of having to manage my two accounts for leveling up and my skins and I just wanted it to be one big account and I thought "well surely there is a way to merge these accounts and all my things in them" I do some research and find out that there was once a account merging option. Im not saying bring it back forever but even test it if ppl abuse it again get rid of it but there are thousands of ppl wanting to merge there account including me. So pls epic, bring it back.

I play fortnite I've had all of my stuff disappear 4 times and they refuse to fix it and when I ask why they close the conversation. When I use email to talk w their support it takes weeks to figure out problems if at all. Their service sucks. Their game doesn't work on my PS4 and wont go past the loading screen and when I tried to get it fixed they they closed the conversation and closed my requests.

Why make it so hard to unsubscribe to your reoccurring charges? I don't want the ugly skins you are offering… I like a choice. It's the best thing about the game… choices. I know why it's so hard to unsubscribe ……. So You keep us subscribed longer. Try easing up the difficulty of Fortnite. I Truly I would enjoy it more. Try an Easy mode.

If I could leave a zero star I would
If I could leave a zero star I would!

Customer service was absolutely horrible horrible! They just closed the chat sorry nothing we can do and closed the chat and case.

My child got a permanently banned they hardware banned his computer he spent all his money from holidays, birthdays on Fortnite skins and other items, he's 9 did he make a mistake and install software he had no idea about yes. Did we completely reformat his PC yes they didn't care. First time ever being banned they wouldn't even work with us we stayed we instant a temporary ban is far but no they took it so so far to hardware ban the computer WE PAID FOR! Disgusting people they should be ashamed!

As a minor they also didn't contact the guardian of his account which is so disgraceful, our child did not sign the TOS his parent did but no that doesn't matter.

Would never recommend EPIC they will break your kids hearts and rip you off! Do not spend a dime on them!

I pre-ordered a game in 2019 (VTMB 2). Little did I know the game would run into issues and they removed the release date all together. Its been years and the game has still not been released so naturally I asked for a refund. According to EPIC refund policy: "You may cancel your pre-purchase and get a refund at any time before the official release date set by the publisher/developer on the Epic Games Store."
However I was given a sarcastic response by the customer service agent stating that I should have asked for a refund within 14days and they will not be refunding me, he also continued to tell me I should go read the terms and conditions. I am disgusted by the service.

I paid $60 for Anno 1800 with all the current DLCs.
For some reason, to play Anno - it must connect to Ubisoft.
All I get is a 'failed to get authorization from Ubisoft' reply.
Can't play the game.
Can't get a response from either company.
They straight up stole my money.
I'm never buying a game again.

This company is garbage weeks ago I was trying to switch my epic account to a new console, my account get blocked I reach out and is been 3 weeks and these guys can't get anything done I invest in my account hundredths of dollars skins and battle passes for fortnite.

Gave them all the correct information about my account including cc details. Of purchases ect, they just don't care and don't want to deal with anything terrible support

The worst video game platform with a LOT of missing features. They keep buying exclusivity on some games hoping that people stick with it but does not work as it vastly inferior to Steam.

They're deleting negative reviews - I've used their marketplace to buy some 3D models, had a terrible experience with one seller, his products were broken, and instead of fixing critical issues that made the models unusable, he blocked me and ran away with the money, I've shared my experience with him to warn others, then the greedy Epic Fail Games deleted my reviews just so they can get more sales and $ in their pockets.

They run a fake/manipulative grants program - I've worked 20+ years on an open source project, contacted them about grants for it twice, they didn't even bother to reply, not even courtesy email. Turns out the whole program is fake, they just do it so they can make a show how "good" company they are. So that later when they do more evil stuff, they hope this show will save their face.

They've signed a legal developer agreement with Google and Apple, then out of greed intentionally broke it so they can get more money, and later tried to make the other parties look like the bad guy. Google and Apple banned them.

Bribes developers into releasing games locked to their Game Store limiting consumer choice.

This company is in large part owned by Chinese Tencent under authority of Chinese Communist Party.

They will sell your soul for a cent of profit.

This is not okay. I was abused for 5 minutes. Told to kill myself, and told hes gunna kill me and my family... I did not even say anything in return besides specifying which message I reported. Look at it. How is that fair? I've never said anything like telling someone to kill themselves. Epic games support. Was confrontational and angry with me, told me it wasn't my fault and then closed the conversation knowing he had made a mistake. He admitted he could read the messages, and it was unfortunate. But he couldn't unban me. I'm uninstalling this game after 1960 levels. $#*!ing joke. Take your 3 day ban and shove it up your $#*! epicgames. I tried to console the situation. You condoned your actions. $#*! you epic games. You're a waste of time and energy

Fortnite sucks so bad. They neeeeeed to bring og back for longer. Put more bots in zero build lobbies and charge less for v bucks. The item shop for the past month has sucked. I'm looking to buy a new skin but the shop is so bad I can't find any good things to buy. Also the battle pass is terrible. I neeed better skins. Add stewie from family guy as a backbling. Get better :(