Epic Games

My son received a gift card for his birthday for Vbucks, and the redeem code was not legible. I called and Epic games won't honor the Gift Card. They said we need the original purchase receipt…WHAT?! He had 12 kids at his party plus family. I have no idea who gave that particular GC as he got 3 of them. This company is pathetic and disappointing! Highly recommend STAYING AWAY FROM THEM!

Wanted to get Exodus but couldn't, had to wait for a year. Decided not too.
Wanted Dead Island 2 for years! Now I need to wait for a year. Guess I wont get it either.

Epic Games is a company that is killing PC gaming.
Gave 1 star because free games.

I try to link my nintendo fortnite account to my xbox and epic makes it so hard to merge account and when i try it tells me i can't log in even tho i get the email and approve all of the request on top of that there's nobody to call and i literally can't access my skins that i spent so much money on i am beyond furious.

Basically they see their games as competitive only even though they know countless people play the game for fun, they added aim assist to the game and didnt remove it, skill based matchmaking, and other annoying bugs that they havent fixed in years. They even went as far as to abandoning a 40 dollar game! Like who does that? Money chasers. They do anything for money, and now, fortnite is so dogsh*t that they are losing a lot of players. They also got fortnite out of the app store, another f*ck-up. Conclusion: Do not buy anything from epic games because you will regret it even though it may not seem like it, but they also will realize the loss of money and will do something about the game. Thanks, and please dont buy anything from them i beg you.

Y'all, I can't with them. I have only bought ONE game from them, that I have to play through their launcher and NEVER AGAIN. Their downloads are super laggy (not mine, I checked and was at 160 download speed), constantly having to repair and update. I got Tiny Tina's wonderland through them because I wanted to play so bad and I've been able to play a total of 5 hours since the game released. I troubleshoot and it's all good. I spend half a damn day downloading the engines and drivers I need and it still won't play. I'm at the 2 hour mark now on verifying my game and it's at 37%.

I recently purchased a $25 Fortnite V-bucks card for my 7 year old son as a reward for excellent work in school. He scratched off the code a little too hard and made the code illegible in one are. We reached out to epic to help resolve the issue and after showing our digital copy of our Walgreens receipt and an image of the actual image of the v-bucks gift card, they refused to help us find a way to redeem the card. They said that we had to have a printed copy of the receipt and that they wouldn't help. We literally proved that we made this purchase and they would not do anything to help... it was just so dumb and ridiculous and they were sooooo unwilling to help, not once was I asking for anything free and nothing. So 13 emails and 6 different representatives later... no help whatsoever. Just terrible customer service!
-Fortnite Kids Frustrated Mom

I logged out of my epic games account and forgot the password, to reset it i had to use a email reset link, my email on the account was an old one so i reached out to tell them my issue, long story short i provided them with recipts of purchases and heaps of proof including the credit cards i used to make purchases and old names as well as heaps of additional info about where i live etc. they told me that i have to go speak to my email provider and they cant help. All over a fortnite account and the thing is that all could have been prevented if they let me reset my password through my phone number that i have linked to that account. They treat their security like they are running a bank and its honestly so annoying and stupid.

Epic is a game killer. Buy well developed games and subsequently impose their super laggy and buggy social panels and integrations. What used to be a fun game now crashes every other round and you can go have a shower whilst you wait for their social panel to load.

Tried to sign up to your useless system and it wouldn't even let me do that. Your system is useless. Steam at least would let me play the game rather than freezing at making an account. Your system and the people who made it are useless. Do better you useless programmers

I am a 3 year user of Fortnite. I have personally spend over $6000 on my account. The ONE time I contact support to ask how I can better secure my account (as I had suspected someone else had logged in under my account)... the automatically closed the account, and now... we are unable to verify me as the owner because I do not remember my first screen name and I did not save the email receipt of when I originally purchsed the game. They could very easily step out of the box and verify me through other means. But they could care less about someone who has spent $6000 on their game. That kind of service wouldn't fly in the real world

I won't when u play glitch screen you can play creative Me and my brother are trying to play fortnite glitch screen screen what it don't work can you please do that we can play fortnite glitch
screen creative please

Ngas thought making the game realistic would be a good idea my guy the $#*! looks like fkin play doh fix your game and bring back og fortnite tell my why i have a 4090 gpu and running at 360 average fps and my game still crashes on fortnite bu nothing else fix your game epic games your not a multi millionaire business for nothing

I made the mistake of purchasing Metro Exodus from Epic Games. After finishing the game I then compounded the mistake by purchasing the DLC Sam's Story.
The game installed, but remained locked.

I contacted Epic Games to get it unlocked and they insisted that I send them all my personal information, including any social media I am subscribed to.

I then received an email from them informing me that there would be no refund since it has been two weeks since purchase and the game had been played for two hours.

I purchased the game three days ago and it couldn't be played at all because it was locked.

Epic Games is a spyware/scam site.

Avoid it and purchase from reputable gaming sites, such as Steam.

$#*!ing mentally disabled dev team kys $#*!ing mentally disabled dev team kys $#*!ing mentally disabled dev team kys $#*!ing mentally disabled dev team kys $#*!ing mentally disabled dev team kys $#*!ing mentally disabled dev team kys $#*!ing mentally disabled dev team kys $#*!ing mentally disabled dev team kys $#*!ing mentally disabled dev team kys $#*!ing mentally disabled dev team kys $#*!ing mentally disabled dev team kys

You are the most poes pathetic store I've seen I downloaded fortnite played for an hour and doesn't want to work really u a bunch of $#*!ing kunt poeses and you won't even help so go $#*! yourself and your mothers

Fortnite battle royale is supposed to be a fun, fair game but of course, deku's smash roams it's $#*!$#*! around the island killing people from 100 meters and granting victory with no effort required. Plz nerf this and sorry for strong language.

My son's account was hacked (fortnite). Good luck trying to get any type of resolution. They don't have a phone number. Their "support staff" did email us (my husband and I) multiple times with the same generic response "sorry we can't help due to suspicious activity" (well no duh) and "we are unable to do anything further due to you not being the creator of the account. We had over $600 wrapped up into this account. We have contacted the BBB who is still looking into it. We are taking them to small claims court but that will take foreverJust know if your account is ever hacked just kiss it good-bye.

I am so unhappy with Epic Games. I will not be using them again. I purchase V-Bucks not knowing that if you purchase from Epic website that are not transferable to Nintendo or Playstation. I made the mistake of purchasing the v-bucks from Epic's website. They are not trying to refund the money. They are telling me that I would need to download the app on my mobile device or us a PC. My son does not have neither. He only have a Nintendo Switch. I have been told by customer service and the manager that I can not get a refund. Epic has lost a customer. My son got the Oculus Quest 2 today for Christmas and I will get him on that and hopefully he can forget about fortnite after experiencing a VR. Epic will not get any more of my money.