Wholistic Canine Complete Joint Mobility is a effective product that I have used for many years. It offers many trace minerals that dogs need but don't get in their food.
Ordered the my pets food. Never got the food. Was on hold for over an hour and was treated rudely by customer service and they hung up on me. Stay away from this company
My cat has Kidney failure and thanks for having the medications needed to keep him in our family. He is 18 years old and our Vet. Is amazed he is still doing so well.
I found this company on Rakuten so I decided to try them when Chewy was out of stock. They gave me a first time discount and I got money back from Rakuten too. I will order from them next time.
Getting good results with this product. My dog is feeling much better. I recommend this Probiotic. Sandi is very fussy about her food, but she really seems to like the flavor of this product.
They completely screwed up my order AND overcharged me for shipping. My Express 1-2 day order arrived 13 days later! And 9 days after vet approved the prescriptions! Never again!
Entirely Pets are efficient from the very beginning using their website, to communication regarding my order, to super fast shipping! We are very pleased! Thank you!
Customer service is horrible. Zero response from them for an order I placed on May 23 and it is now June 5
No response to emails, order is still pending
Super smooth experience. The store was really easy to browse, shipping was quick, and everything arrived in perfect condition. I look forward to shopping with EntirelyPets again in the future.
I ordered a med for my cat, Azodyl, which needs to be kept cold. Well 2 days later the Azodyl get here in warm melted ice packs. I will never do business with this company again. Tori Gillispie
It has been right at a mont. Crockits. H... several emails with no response. Called and nothing. Claimed they called my vet... not. Looks scamish... having my credit card reverse. Charges.
Entirely Pets is a LIFESAVER. Being able to get everything delivered at ONCE in bulk has made my life so much easier. No more trips to every pet store in town to get everything I need and no more hauling everything to and from my car = happy me!
I order Lean treats. I have two border collies that get pills twice a day. Hiding the pills in the soft treats work. Entirely pets has the best prices and fast delivery WOW
THIS IS A SCAM COMPANY
THEY SCAMMED 3 RESCUE OPERATIONS.
LIFE IS LABS WAS ONE OF THE DECLARED WINNERS AND AS OF TODAY HAVE STILL NOT RECEIVED THEIR CHECK.
WE THE SUPPORTERS WILL NOT BE SPENDING ANY MONEY WITH THIS COMPANY AND WE WILL BE SPREADING THE WORD
SHAME ON YOU!
HAD TO GIVE ONE STAR IN ORDER TO POST
The website says receive product within 4 days and this is now day 12 and they can't supply a tracking of the product and refuse to refund bad business
I have ordered from this company 3 times. My first order came in 9 days (4-8 day first class shipping for free.) My second order was never processed and after 3 weeks waiting, I called customer service. It took 55 minutes to get an answer from a human. They said they had no idea why the order wasn't processed and processed to contact the vet right away and change the shipping to priority at their expense (big whoop.) It cost me $38 to get a 4 day supply from my vet. I should've never ordered from them again, but they have the best price on my very expensive dog medication, and I couldn't imagine the issue would happen again. After 8 days waiting without receiving the order, I began calling customer service. The first call I waited an hour on hold and then got an answering service. I left a message but called again because the medication is life or death. I waited another hour and was disconnected. I called again, feeling I had no option. Waited an hour and got the message thing again. Called my Vet and found out they had never been contacted. So THIS HAPPENED AGAIN. I placed my order with Chewy.com, free 1-2 day shipping and I'll get it just in time. It was only $4 more, and well worth it for a reliable company. I can't believe this place has a 3 star average. I wish I could leave ZERO STARS and wish my review would make a difference! If you need life saving medication for your pet, go somewhere else!
The ice packs had jelly stuff which was probably the contents that leaked out. However the delivery guy didn't tell the hotel staff to keep it in the fridge.
Its only been a week but seems to be working really well my senior Aussie seems to be moving better I recommend this for senior dogs with joint/mobility problems
Always buy these for dog as he loves them and he can only have lean treats. Re-order often and have always been satisfied. Thank you very prompt shipping also.
This has got to be one of the worse on-line companies I have EVER dealt with. I placed an order and before it arrived, our dog passed away. I attempted to cancel it with no luck, it already shipped. I contacted customer service and asked to send back the order. They said I would get an RMA label within 48-72 hours. Nothing! Called in again and was told the same thing, I would get an RMA label within 48-72 hours. Nothing came. I called in a third time and the representative promised he would get me the label within the hour. FIVE hours of calls and being on hold and several e-mails which were never answered and I FINALLY got the label. The USPS tracking number shows the package was received by them on May 24th. A month later and still no credit has been issued. I had to call my credit card company to dispute the charge, another hour of phone calls. Use Chewy.com. They not only credited my order, they also sent a sympathy card for our loss. EntirelyPets.com doesn't care about you or your pet!
Overview
EntirelyPets has a rating of 2.5 stars from 637 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EntirelyPets most frequently mention customer service, credit card and day shipping. EntirelyPets ranks 15th among Pet Meds sites.
- Visit Website
- Union City, CA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tori,
Although, It's recommended that you should ship Azodyl overnight. Studies have shown that the bacterial counts can remain stable at a temperature of 77°F for up to 14 days. So don’t sweat it if your Azodyl doesn’t hit the fridge immediately—but do take it there as soon as possible.
Azodyl keeps well at typical refrigerator temperatures of 35°-40°F. Do not put it in the freezer.
Thanks,
Dillan