The pick-up and return were smooth, and everything is perfect. Charlie is exceptional, and assisted us with everything we need, and assured that everything is taken care of. Experience with Enterprise Rent-A-Car is 10/10 and it made our first road trip memorable and exceptional.
Thank you!
It was good but a little to low to get into but was good to have a rental they were very fast at getting the proses done to get it and return would go back to rent agin
Excellent service I've been dealing wit enterprise 4 a long time I'm talking about yrs of great service from enterprise I appreciate da service received from dem n I will continue 2 always use enterprise yrs of great service! 💕💕
The team at Enterprise on Post Road in Fairfield, CT—Jonathan, Brian, Sofia, Shawn, and Kareem—set the gold standard for customer service. From the moment you walk in, their professionalism, efficiency, and genuine care for customers shine through. They go above and beyond to ensure a seamless experience, making the rental process smooth and stress-free.
Their attention to detail, willingness to accommodate specific needs, and friendly demeanor create an experience that should serve as a model for all Enterprise locations. Whether it's their quick service, helpful recommendations, or simply their positive attitudes, this team truly excels at what they do. If every Enterprise branch operated with the same level of dedication, customer satisfaction would be at an all-time high.
Kudos to Jonathan, Brian, Sofia, Shawn, and Kareem for setting the bar so high! If you're in need of a rental in the Fairfield area, this is the place to go.
Overall great experience. The only complaint is, the person who details the cars need to clean under the back seats, found food crumbs and straw wrappers and found someone's credit and debit cards under there.
I needed a rental cause my vehicle was having some body work done. My insurance agent set it up and I loved the ease of both pick up and drop off. Had the rental for the week cause I don't have a second vehicle and needed to get to work. Staff was kind and friendly.
Call Raul experience was great. Just your prices was just the time I received it. We're doing spring break so I wish it wasn't that at the time. I have a car that I want I did not wasn't able to get, but I was happy with what I have seen
Essex branch is awesome! The staff goes above and beyond to make everything as smooth as possible for you. The girl atvthe front with long dark hair is the absolute best! The girl who got my car ready kina had it done in less than 10 minutes and it was spotless! Best branch in MD
This is for the Green park, MO location. I was injured in a car accident for work and insurance set up a rental deal for $1500 for a month and they had 0 full sized suvs. I asked if they would have one the next day in they didnt even check they just said I hope so not caring at all. I am 6'9 and I cant fit in a regular car. I had to miss work that day. The next day they had a full sized suv and the manager was extremely rude and said it will be $250 more dollars and I didnt qualify anyways for a suv because I am cash only no credit when they are partnered directly with my insurance. My dad offered to use his card 800 credit score but he wouldnt let him. I asked them if the only option is to get in a tiny car with my legs over my head and break my legs in an accident and they said pretty much. I will NEVER go there again. They were all rude 20 yr old gen z workers to someone who just got out the urgent care the day before. Figures. F-
The rental was booked through Volvo & everyone I encountered during the process of picking up the car & returning it was efficient. When I returned the car arrangement was made to get me back to Volvo so that I could pick up my car.
I have been renting cars from Enterprise for many years, in center city Philadelphia and in West Chester, PA. I have always found the staff friendly, helpful and efficient, and have appreciated the quality and cleanliness of the cars.
Great experience people were very friendly cordial and kind and easy to work with everybody was respectful and really helpful and very nice I really enjoyed and appreciated my experience with your employees and your business company
Best enterprise easily. These guys worked with my schedule were fast and flexible and were able to help me get the rental i wanted and as well as with my life changes were flexible even with abrupt changes and had no issues to help me out. Would definitely do business here again. I love them, literally.
A complete 10 out of 10 experience, the staff was very knowledgeable and took time to make sure I understood everything.
My rental car was there before I arrived at the Body shop.
T was EXCELLENT. He assisted me to my vehicle in that I'm wearing a medical Boot. He was patient while I called State Farm for an issue that was later resolved by Jason/Jaden District manager for enterprise.
Thank you
Hi Shirley, thank you for sharing your experience! We're thrilled to hear that our team provided excellent assistance during your rental process. Your feedback means a lot to us, and we're glad everything was resolved smoothly. We look forward to serving you again! - Isabella
Everything was perfect we rented multiple vehicle for the draft and didn't have any issue with any other vehicles
I had a great experience at this location. The car I reserved hadn't been returned and Manase Mose went above and beyond to help me get the right car. He called another store and had an employee go pick it up. The drop off was great. I feel like everyone genuinely cared and wanted to make sure I had a great experience. You really don't get this type of customer service anymore and I am so thankful!
Enterprise on 103rd is amazing they did everything right and I do mean everything they didn't miss a beat I would definitely go back to 103rd enterprise wherever I need to rent a car keep up the great work
I really like using Enterprise Car rentals. Their office on Sheridan drive in Amherst, N. Y. is very clean. There staff are always very courteous and extremely professional.
The Service is exceptional. There was a wait I was acknowledged and told it would be a few minutes; I was asked if I would like a glass of water. I had the feeling my time was as valuable as their time was.
Overview
Enterprise Rent-A-Car has a rating of 4.2 stars from 2,121 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 3rd among Car Rental sites.
- Visit Website
- St. Louis, MO, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your fantastic review, Sharon! We’re thrilled to hear that you had a smooth experience with our team during your rental. Your feedback motivates us to keep delivering great service. Looking forward to your next visit! - Isabella