Enterprise Rent-A-Car
business logo of Enterprise Rent-A-Car

Enterprise Rent-A-Car

Overview

Enterprise Rent-A-Car has a rating of 4.3 stars from 2,300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 3rd among Car Rental sites.

This company responds to reviews on average within 3 days
How would you rate Enterprise Rent-A-Car?
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California
1 review
0 helpful votes
Follow Joanna B.
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Super easy process, very professional, super nice crew. I had questions before I booked the rental and called the store. They were very knowledgeable about their products. This is the reason I booked with them since they weren't in a rush to hang up the phone.

Date of experience: February 16, 2025
Texas
1 review
0 helpful votes
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Since my car was not damaged so bad that I couldn't drive it I didn't have to start the rental till all the parts had arrived.

Date of experience: April 9, 2025
Support T. Enterprise Rent-A-Car Rep
1 month ago

Ronald, thank you for your kind words. We are very pleased about your rating. We hope to welcome you again soon. - Isabella

Indiana
1 review
0 helpful votes
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Awesome young man running the counter made sure I understood everything about the car before I left with it and just made everything smooth. Would definitely use enterprise again.

Date of experience: December 28, 2024
Massachusetts
1 review
0 helpful votes
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Excellent customer service at every step of the rental process. I received the car I requested and, even more impressive, was told the agreed-upon price several times while picking up and dropping off the car. No tricks, no surprises; I felt respected and valued.

Date of experience: February 13, 2025
California
1 review
0 helpful votes
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Jordan made the process seamless and easy very patient and caring for our vehicular needs

Date of experience: April 11, 2025
Texas
1 review
0 helpful votes
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They were excellent they treat you like family I will be renting with them again

Date of experience: April 3, 2025
Support T. Enterprise Rent-A-Car Rep
1 month ago

Thank you, William! We're thrilled to hear you felt like family during your experience with us. We can't wait to welcome you back for your next rental. Your support means the world to us! - Isabella

California
1 review
0 helpful votes
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Service was friendly and efficient, just what I needed while my car was being repaired.

Date of experience: May 2, 2025
Support T. Enterprise Rent-A-Car Rep
2 weeks ago

Thank you, Beth! We’re thrilled to hear you had a great experience with our friendly service. We strive to make every visit as smooth as possible. Your feedback means a lot to us! - Isabella

Mississippi
1 review
0 helpful votes
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Great fast and smooth
March 30, 2025

Great fast and smooth. Could not have been at a better rent a car place.

Date of experience: March 30, 2025
Georgia
1 review
0 helpful votes
Follow Jan C.
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Faith and Bobby went above and beyond to ensure I had a good rental experience.

Date of experience: May 8, 2025
Support T. Enterprise Rent-A-Car Rep
1 week ago

Hi Jan, we’re thrilled to hear that Faith and Bobby made your rental experience exceptional. Thank you for sharing your feedback. - Lisa

New York
1 review
0 helpful votes
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Associates were amazing helping me out especially during a difficult time. Truly made a difference

Date of experience: April 17, 2025
Virginia
1 review
0 helpful votes
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The service and vehicles are all that I expected. I will be a returning customer.

Date of experience: April 19, 2025
Alabama
1 review
0 helpful votes
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Other than the cost, my experience has been pretty good. The rental agent was great.

Date of experience: April 20, 2025
Washington
1 review
0 helpful votes
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Never had any problems from Enterprise so there's no need to rent from anywhere else

Date of experience: April 22, 2025
Florida
1 review
0 helpful votes
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I was very satisfied with the service the person who to care of us Alonso.

Date of experience: February 27, 2025
Tennessee
1 review
0 helpful votes
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The staff is always polite n friendly always ready to serve with a smile … n believe me that is far fetched n far and in-between the normal… sad but so… I appreciate u…

Date of experience: December 29, 2024
California
1 review
0 helpful votes
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Team members were very friendly, professional, and courteous. Will definitely recommend to family and friends.

Date of experience: April 29, 2025
Support T. Enterprise Rent-A-Car Rep
2 weeks ago

Thank you, May! We're thrilled to hear that you had a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you and your family and friends in the future! - Isabella

Alabama
1 review
0 helpful votes
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Do not expect quick service and for sure don't expect getting picked up from or delivered to wherever you need to rent the vehicle! They couldn't help me either way!

Date of experience: December 22, 2024
Washington
1 review
0 helpful votes
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There's no way to communicate with Enterprise easily after noon on weekends. Other than that, the local staff was kind and reapectful. Good job, guys!

Date of experience: January 7, 2025
Michigan
1 review
0 helpful votes
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Stephen, Jacob, great guys
December 17, 2024

Stephen, Jacob, great guys. Always going above and beyond to make sure I'm all set for my trips. Thanks for the excellent service. I'll definitely be renting from you guys again soon

Date of experience: December 17, 2024
Mexico
1 review
0 helpful votes
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Me and my family used a corolla for our 7 day trip in the u.s.a it was very comfortable and easy to get, the price was reasonable and the conditions were also good.

Date of experience: December 27, 2024