Enterprise Rent-A-Car has a rating of 4.3 stars from 2,300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 3rd among Car Rental sites.
Super easy process, very professional, super nice crew. I had questions before I booked the rental and called the store. They were very knowledgeable about their products. This is the reason I booked with them since they weren't in a rush to hang up the phone.
Awesome young man running the counter made sure I understood everything about the car before I left with it and just made everything smooth. Would definitely use enterprise again.
Excellent customer service at every step of the rental process. I received the car I requested and, even more impressive, was told the agreed-upon price several times while picking up and dropping off the car. No tricks, no surprises; I felt respected and valued.
They were excellent they treat you like family I will be renting with them again
Thank you, William! We're thrilled to hear you felt like family during your experience with us. We can't wait to welcome you back for your next rental. Your support means the world to us! - Isabella
Service was friendly and efficient, just what I needed while my car was being repaired.
Thank you, Beth! We’re thrilled to hear you had a great experience with our friendly service. We strive to make every visit as smooth as possible. Your feedback means a lot to us! - Isabella
Great fast and smooth. Could not have been at a better rent a car place.
Faith and Bobby went above and beyond to ensure I had a good rental experience.
Hi Jan, we’re thrilled to hear that Faith and Bobby made your rental experience exceptional. Thank you for sharing your feedback. - Lisa
The service and vehicles are all that I expected. I will be a returning customer.
Other than the cost, my experience has been pretty good. The rental agent was great.
Never had any problems from Enterprise so there's no need to rent from anywhere else
I was very satisfied with the service the person who to care of us Alonso.
The staff is always polite n friendly always ready to serve with a smile … n believe me that is far fetched n far and in-between the normal… sad but so… I appreciate u…
Team members were very friendly, professional, and courteous. Will definitely recommend to family and friends.
Thank you, May! We're thrilled to hear that you had a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you and your family and friends in the future! - Isabella
Do not expect quick service and for sure don't expect getting picked up from or delivered to wherever you need to rent the vehicle! They couldn't help me either way!
There's no way to communicate with Enterprise easily after noon on weekends. Other than that, the local staff was kind and reapectful. Good job, guys!
Stephen, Jacob, great guys. Always going above and beyond to make sure I'm all set for my trips. Thanks for the excellent service. I'll definitely be renting from you guys again soon
Me and my family used a corolla for our 7 day trip in the u.s.a it was very comfortable and easy to get, the price was reasonable and the conditions were also good.
Answer: They do not respond to complaints. Which is kind of frustrating when you have a complaint.
Ronald, thank you for your kind words. We are very pleased about your rating. We hope to welcome you again soon. - Isabella