Emporium.comReviews 68

I found in this store and ordered for myself a watch Casio Classic Quartz Watch for Men. The order was made on the website of the store and when the manager called, I found out about him about the method of delivery and payment. The order came on time, as it was said by the manager. I paid for the hours and delivery after I checked the condition and the robot clock. Everything was good and delivered exactly what I ordered. Thank you store.

Bought AOC monitor (18.5 inches) here, just for office work, not more. Wanted to get it through some spec offer, but there wasn't one. AOC was delivered after 15 days (well I hoped for 10 little dissapointed here). After unboxing and pluging in - looks fully functioning. Will update status soon.

Charged me 1,000 for 3 comouters that have never been shipped. The items that were shipped 2 board games for $60 which i offered to return but they never sent a return slip. I have Taped phone records ive been calling them for over a year asian sales people with rude attitudes who can barely speak english. Lying saying my account is closed and cancelled but everytime i call its oh maam i will cancel it now smh LIES! I made a police report and reported them to credit karma and other sites with my proof hopefully soon they will be removed. WARNING DON'T USE WITH COMPANY STAT AWAY. MARIA6087

I would really love to give zero stars, however, it won't let you leave a review.
I ordered a couch last December and then cancelled it because it was taking FOREVER to get to me. They have charged me since for a couch I do not have at all. I have tried calling the company to get this refunded, however, they just throw you around in circles, same with their email support.
I just want to stop paying for this couch I cancelled and you HAVE documentation of that cancellation and I want my money back, please.

I paid off my account early in December of 2016. I just received notice from a company called Monterey Financial. They said I didn't pay my account, I have a 1.13 balance that has mushroom into a 131.76 balance with penalties and late payment charges I have not paid in the last three months. Why didn't they notify me earlier instead of waiting until March 2017. I had an attorney look over their terms and conditions, there's nothing about selling my account to another party. My attorney says they have breached the terms and conditions and I owe nothing

I opened my account several months ago and have been trying to order from them every since. But when trying to check out it tells me that my social is in use in another application. Including today, I have placed 8 calls to get this corrected so I could orer. Each time I was told that someone would get back to me within 48 hours. Lies! Have yet to receive a return call or have my problem addressed. Today I ask for a supervisor and was told there are none on duty because it is Saturday. At that point I requested they close my account. Now they say it will take 72 hours to close. The customer NO service stinks. As I said previously DON'T WASTE YOUR TIME WITH THEM!

Have had the same issues as everyone else. I dealt with the bs for over 3 months and even though it was cancelled over 3 weeks ago, still haven't received a refund for the money I paid toward the order I never got and they had sold my account to another financial company who still is trying to charge me. I really wanted the washer I had ordered so I stayed patient for far too long. I even told them that I'd just reorder and apply money already sent to the new order if they gave me a discount, yet no one seems to be able to approve a discount. Worst place ever to shop. Legal action will probably need to be taken here soon.

Update, an associate with emporium helped me get things sorted out and was beyond helpful. Based on the helpfulness of this associate alone, I will likely shop there again soon.

So in December 2016 I ordered a vacuum cleaner. Paid the deposit. It is now February 18 2016 and I have yet to receive my item. I have however paid three payments towards a item I don't have. I have placed over 10 calls. I have done multiple chats. I hear the same lines. "Take it with a grain of salt" " your item will be shipped any day" I have requested to speak to supervisors yet I never get transferred and am told the same thing. I am so close to calling the attorney general on this company.

I placed my order in November. Paid deposit on December 9. These were Christmas presents for my son and father. Got an email that they would be delayed until Dec 28. On Dec 30 I got an email that they would be taking payments out of my account starting in January. I called and talked to customer service. They said thwey would not take payments out of my account until I received the items. That was a flat out lie. On Jan 4 they took the first payment out of my account. I called customer service again and asked to talk to the supervisor. They put someone on that said he was from the upper management. I told him that my account was now overdrawn because they took out a payment before I received my products and I was not expecting it. He said he would put a request in to reverse the payment. It never happened. He also said that my items should be shipped within the next week. Then I got another email saying that my items were backordered and shipment was delayed. I sent an email to customer service asking when they would be shipping out my items. They said they would send them out as soon as they became available in the warehouse. It is now Jan 29. I have sent an email requesting a full refund and cancel order. I said that I would start fraud proceedings if I did not get an answer back immediately. Now I will have to find another way to get Christmas for my dad and son. SUPER SCAM!