ELF CosmeticsReviews 237

I thought ELF used safe non toxic ingredients for most of their make up based on what I read. This prompted me to place an order on their website and purchase a few eyeliners in the pot or as a liquid form. I also ordered the pink face primer putty. To my chagrin, YUKA rated them all very poor for containing toxic ingredients. And I mean very low scores! ELF has no return policy either for these items. What a waste of my money. FYI, the YUKA app scans the UPC codes of many foods and cosmetics. The result of the scan is a run down on the ingredients that are deemed unsafe and toxic. Shame on you ELF! The old adage you get what you pay for definitely rings true here.

E. L. f. Offers incredibly low pricing, however their goods are of the lowest quality. Their brush cleanser is ineffective at cleaning my makeup brushes, and their lip plumper broke after only the second use.

My experience with hair care has changed dramatically thanks to ELF Cosmetics, and I'm happy to provide them a well-earned -star rating. Finding workable remedies has been a top concern for me as someone who has battled hair thinning and loss, and Revivogen has produced amazing results.

This is the best primer in the market that I have found. Really great coverage for pores. Goes on smooth

Worse customer service. They do not accept exchanges. All products made in China and not up to USA standards. Customer service does not respond only email.

I had a terrible experience with their customer service department after my order showed up with missing products. They were not able to refund me or offer to reship the products. I won't buy from them again and wouldn't recommend them to any friends after their customer service team was rude and was unable to address the missing products.

ELF Cosmetics has been a delightful discovery for me! Their products offer great quality at such an affordable price point. I've been particularly impressed with their primers and lipsticks. Although I find that some of their eyeshadows don't last as long as I'd like, a good primer helps with longevity. I love that they're cruelty-free and have a wide range of vegan options. Definitely a brand worth trying!

Great product I'm satisfied... but you can try this also:https://www.djobzy.com/blog-details/how-to-find-the-best-event-management-services-near-you

I started using ELF in 2007 after reading a magazine article about a new company. I've never had 1 bad experience with service or products (in 16 years!) & was excited to see their products come to stores. I gave products to all my bridesmaids & bought items for friends to "spread the word" since they were so cheap. Today I logged in and could only view 1 of my past orders & none of my "favorites" (heart icon). I called customer service and a woman said I only had 1 order in 2022 and past order info was "all gone". I explained I've ordered online for years, and have ALWAYS been able to see all past orders + favorites as that's how I track the products/colors I use, including items I try out and determine I need a lighter/darker colors. She said she'd worked their 15 years and that "no company keeps that info". I asked if they changed systems (w/o telling customers) which would cause them to loose all past order info and if so that was kinda $#*!ty. She raised her voice, said she would not stand for me swearing at her and hung up. I called back and she continued to argue with me before saying she was blocking my number and hanging up.

To be clear, I called the situation $#*!ty (not her) because there was a problem on ELF's side (not mine) and the woman couldn't be bothered to help - isn't that why you call customer service? If ELF did somehow loose all order information older than 9 months I'd think ELF would want customer service employees to HELP customers figure out what items they want and take a new order, not argue and block customers from calling! I hope this is just one bad employee upset they were forced to answer phones today because ELF has done a fantastic job of growing from a tiny to a huge company and if I was the owner I would be pretty upset to learn that's how my customer service person handles phone calls.

"I believe it's important for all women to be aware of ELF (eyeslipsface)! The majority of products on their website are priced at less than $5, and they frequently offer special deals. Currently, they are providing free shipping for orders over $25!

One of my co-workers introduced me to ELF, and she has purchased over $30 worth of supplies. She claims that all of the products work wonderfully and that the shipping was swift. She's become quite addicted to the site, and I must admit, I've also developed a fondness for it.

What sets the makeup on this website apart is that it's not ""fake"" makeup, which appears appealing in its packaging but disappoints when applied. Instead, it's composed of high-quality substances.

I apologize if I've inadvertently gotten you hooked as well... :)"

I just bought the elf primer (power grip) for my birthday to make my day and it's auwfull I have it and it's feels super sticky and doesn't feel good at all in fact it feels like glue on my skin and it feels uncomfortable plus it doesn't smell the best

I have been using elf for many years and I will no longer use their product. Product sizes are down to half to a quarter of what they used to be and yet the prices are astronomical. What happened to this company? Old product on the left new product on the right. Old product $3 new product 16 dollars. And I have seen it for as much as 20 dollars.

I am a healthly 49 yr old. This product while gentle, has done nothing to improve my lashes. Will not purchase again. I hope others have different results.

Worst ever under eye mask due to the red swollen splotches it left me with. In addition, the primer also left me with red swollen blotches under my eyes.

I have purchased many products from this company online and have accumulated many points, yet when I redeemed my rewards, I did not receive them. Especially the gift card for Walmart. And every time I emailed about not receiving the reward I was told it would be there shortly and it's been over a month. If you were looking to use your rewards, don't get your hopes up. I highly doubt I'm ever going to see it even after spending so much money on this website. It's really sad because I really thought the after spending so much money with them I would be able to use my rewards. Such a shame.
Mind you I have sent many emails. This is just a picture of the very last response on April 1 after sending the same response for a month.

I have to say that the commercial showing a celebrity receiving a gift package of the product line that causes everything she touches after applying the product to literally stick to anything she touches is NOT a ringing endorsement. It's actually stupid and I certainly am dissuaded from using the product if that is the effect it creates. DUMB CONCEPT. You do know that there are some intelligent people left in this world. Try to advertise with that in mind. Who would really want to use a product that has that effect

I really like ELF makeup and their 60% off sales are a good time to stock up. I've had so much bad luck with primers and foundation in my life and they are one if the only companies that agrees with my skin. They have great quality items for really discounted prices.

Poor customer service and resolution with regards to issues with their products. Will not use again.

I have always been a fan of elf and their affordable product. Their customer service was so bad that I am completely turned off from the company. If you order from them, be prepared to wait way beyond the estimated delivery date with NO communication. You can't email them. You can't call them. Emailing them, you have to wait 2 weeks for a response with a different email for you to reach out to. Calling, you will wait an hour or more which I couldn't do cause I work fulltime. You can't cancel it, you can't inquire about it. I felt very frustrated and helpless. I literally thought I lost my money until I got the package randomly one day.