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eHarmony

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Nevada
2 reviews
0 helpful votes
Follow Devin H.
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I went for a 3 day free trial and I noticed that everyday is the same thing! Nobody is looking at my profile. Ever since America has been interested in KPop and losing themselves to ridiculous nonesense with BTS... That is when American girls of this millennial era don't have any culture at all and that is the main reason why guys like me are hopping on a plane to find foreign girls that have culture and good taste in music. The real American girls are from the 1940-1960's... not in this time. Maybe if I was a white boy or white from Europe maybe these ridiculous American woman will notice my profile and that goes for British woman on this site. I'm not surprised that American woman are like this. Seems like American woman are always looking down or giving us attitude towards us black mixed people for some odd reason... So I'm not surprised by my experiences with American girls on this site. American girls are so predictable like white on rice. Expect a lot of closes from these white loving girls. I will just look for a foreign woman in the country after this covid dating. As soon as my 3 day is over... I'm deleting my profile and will not return anymore. Foreign girls(excluding English girls) are so much better and don't look at us down for being black. I will just go for a foreign girl that has culture and has at least balls to communicate with a black mixed guy.

Date of experience: September 8, 2021
California
21 reviews
77 helpful votes
Follow Isaac H.
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Don't use this dating site. This dating site just gives you false hope. I joined this dating site thinking I would find the love of my life. I heard on YouTube that this dating site is for people that are looking for a serious relationship. Which that is a lie. I have only gotten three profile views and I get matched with mostly women that live outside my state and some that live in Canada. I don't understand why this site thinks I would be compatible with women that live outside of my state and that live in Canada. When I sent questions to some women on the site. Only one of the women answered the questions I sent them. WTF! I hate that this site does not let you know which of your matches are paid members and when they were last active on the site. That would be helpful knowing how active they are on this site. The commercials are a bunch of lies and deceitful. The commercials make it seem like anyone who joins this site is guaranteed to find their perfect match. I have been on this site for awhile and have not found my perfect match. I have noticed that the commercials where couples talk about there success with the site seem to only show couples from the same ethnicity. So it makes you wonder if eHarmony is biased against interracial dating and interracial relationships. Also the dude in the commercial lies. He says start communicating for free. What does he mean by free? This site is not free. You have to pay to send a message to any of your matches. So he is so wrong.

Date of experience: March 18, 2016
Alabama
1 review
0 helpful votes
Follow Curtis B.
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Few choices, fewer attractive. Old, inactive profiles lead people, like me, into purchasing a contract. I have been trying for months without success.

Date of experience: May 16, 2023
California
1 review
5 helpful votes
Follow Sandy H.
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In 3 months, was catfished by 2 fake profiles. Most matches presented were only about 50-60% compatible after all answering the prescreening questions. No matches here. Disapponted

Date of experience: April 29, 2016
California
6 reviews
84 helpful votes
Follow T I.
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OK - a relative of mine was married from a match on this site. She got lucky.
Very, very lucky after culling out a lot of poor candidates. I am still sifting, putting up with their antiquated matching algorithm. Do you really want someone much, much heavier than you who is miles and miles away? (There are very few local selections and the good ones don't respond!) Then if that person sends you a "smile" (he/she has done so only from seeing your pics and reading a few sentences) -- do you really want to block that person or see his/her pics -- revealing in their activity list that you looked and then blocked that person? Ouch! Who needs to waste time plowing through these so-called "matches?" eHarm should add more selection criteria. If a girl wants hunky guys, give them to her. If a guy wants fit babes, bring them on. EHarm could apply picture recognition algorithms to help find true love. Someone who is an "8" really doesn't want to sift through "2s." This might sound superficial but it is part of the "quality" equation. Someone who eats pizza and drinks beer all day won't feel comfortable around a health-conscious, fitness maven. EHarm keeps milking their old standby "psychological" matching when they should invest less in advertising and self-promoting and more in research and development, bringing themselves into the 21st century. The only reason I am still there is because they took my money in advance -- am waiting for the membership to expire. Not inspiring!

Date of experience: April 23, 2018
GB
5 reviews
23 helpful votes
Follow Dejan B.
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I don't know what was I thinking. But sometimes you should pay for an experience.
First I signed up and they asked to pay for all features. Witrhout them you can't use site properly. As they advertised on TV and everywhere (I am amarketing manager and I was fooled too) that their matching system is the best blah blah, focused on quality, not on quantity blah blah...
Ok long story short: I paid and entered beautiful world of online dating... Nothing special happened. They keep sending "matches" which were active over a month ago ( inactive people basically), and their matching system is so great that even sent me my work mate (no we don't match in any sense) as a match.
I tried to ask for a refund during the refund period (there is a 12 or 14 days period), and their Customer Service Advisor has been unbreakable, telling me I should wait for the last day blah blah. He has been so irritating that I said goodbye and thanks. I don't have time for lsitening him. I have tried to delete my profile, but there is not a delete button as advertised.
If they try to take money from me again, I will report them for sure.

Date of experience: April 10, 2015
New York
1 review
5 helpful votes
Follow Joseph R.
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This web-site is a rip-off - eHarmony is the most awful web-site in the world They do not stand behind the claim for a free review of your matchs. They hose you into becoming a member and when you want to cancel they give you the run-around eatrting up time so you're stuck with an account that is useless. I would recumnebd a site like Match.com instead. They are amicable. EHarmony or should I say "eHa-Money". Is by far the worst web-site I have ever in my life encountered. STAY AWAY FROM IT, DO NOT WASTE YOUR TIME NOR MONEY.
They are no Good for you.

Date of experience: March 30, 2009
New York
1 review
0 helpful votes
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Scammer eharmony
September 16, 2023

Dont fall from this eharmony dating site they are scammer.once you subscribe you cannot get out and theyll charge you monthly.you cannot delete your account from them till 2025

Date of experience: September 16, 2023
GB
1 review
0 helpful votes
Follow L C.
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Rip-off
December 9, 2020

Every contact they say is a match which is say <50km away, is usually 100's of miles away, so absolutely rubbish, no help at all. Challenge their customer service, no satisfactory response

Date of experience: December 9, 2020
Massachusetts
1 review
11 helpful votes
Follow Lori B.
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I joined eHarmony on February 3 as an online dating virgin. I was skeptical; unfortunately, my instincts were right on.

EHarmony breached our contract from the get-go. I was curious for a short-term dating site to get my feet wet, but a 3-month term is the minimum eHarmony offers. I enrolled, and completed the requisite profile, including a contract with eHarmony to honor age parameters, geographic preferences, and physical attributes in exchange for $173 up front.

I was aware of the cancellation policy, and the automatic renewal clause. What I didnt count on was blatant fraud and subpar customer service. I contacted eHarmony a couple of weeks after enrolling to voice my concerns, and I asked for a refund. The rep was hostile and abrupt.

I was provided intriguing profiles for the first three days of the contract, with a mix of men within and outside contractual parameters. The ones I identified as interests mysteriously disappeared from the site after the 3 days. Since, the candidates have been men much older than I, with no regard to education, and far outside geographic parameters. Im seeing men missing teeth, guys sprawled over muscle cars, grandfathers with their grandkids

I thought I did due diligence, but I guess you never know.

This company is a scam.

Date of experience: March 13, 2018
GB
1 review
3 helpful votes
Follow Dave G.
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EHarmon works but you need to give it time. Its the same for all the really good sites though; wejustfit.com, match, etc, etc, etc. You have to be patient or you will get nowhere fast.

Date of experience: March 19, 2019
New York
1 review
0 helpful votes
Follow david m.
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Total Scam
March 17, 2022

They mislead you into believing they have people in your area, then use bots and fake profiles.

Horrible company, all they care about is money and scamming people.

Date of experience: March 17, 2022
Indiana
1 review
3 helpful votes
Follow Enough S.
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Scam scam scam
March 3, 2016

If you want to waste about $160 (after discount), join eHarmony. It is simply full of too good to be true profiles, they will drain your energy thinking that those people are real. At a certain point your eyes will be open to the reality..."Uh oh, have I just shared personal info with a scammer?". Everything about this website is fishy. First of all you don't have any control on your matches. You are under the mercy of the few matches they sent you every night. You can't tighten your matching criteria (e.g. Physical appearance, background). The number of super attractive people just want to get to know you before being a paid member that all of a sudden stop while reciprocating the very early stages of the guided communication (the most annoying automated way of asking questions). The site if full of bugs since you can't report explicit spam, the messages could arrive you but you cant see them, you may find them after few days. You block people yet you still see them in your matchs! And the most annoying thing, that they put the AUTO RENEWAL button very big at the upper right corner that if you accidentally it will activate the auto renewal without noticing (it doesn't as you if you are sure you want to activate the auto renewal, while if you want to turn it off, they will ask you 10 times if you are sure about deactivating it). They do something similar to make you pay more to know when your match reads your question/message! All what this site sees in you is you are just a cow full of money and they milk and all what you get are fake profiles.

Date of experience: March 3, 2016
GB
1 review
0 helpful votes
Follow Barry S.
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Probably the worst dating site I've tried - that is being polite!

Gay guy fell for the spiel after break up and to be fair i got a 50% discount on 6 month membership but even after paying they MAKE YOU AGREE to paying them £65 for a personality profile if you cancel BEFORE allowing you to view anything! Once you agree they email you the profile. I did try not to agree as didn't want it but as mentioned they still blur everything and restrict access until you do agree

Finally got to see what I paid for and TBH, this might just be from a gay point of view but the number of profiles meeting my criteria was less than 20! Not exactly as they sell their service so decided to cancel within the cooling off period.

Anyway, short story my few days cost me £65 for the profile I didn't really want and never even got to message a single person.

Just beware if you do sign up - there is no actual cooling off period if you sign up in the UK without paying this fee for the profile.

If you are gay - absolute waste of time anyway so don't bother

Date of experience: July 31, 2023
Canada
1 review
0 helpful votes
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This company spares no expense paying affiliate websites to write glowing articles about them--- but they are in actuality SCAM artists who will trick you and steal your money with underhanded sales techniques supported by "small print". Their website is also a fraud--there is NO ONE one there. I signed up for their service thinking, by their sales page, it was a month to month subscription. Then I discovered they had charged me $300! I realized this two weeks later when I checked my Paypal account. They never sent me a receipt. I had already written to them before this to cancel my account because THERE WAS NO ONE ON THE SITE! They refused to refund me straight out because of their "terms and conditions in Canada." I told them I would accept responsibility for the first month, even though i didn't receive what i signed up for, but they would not answer my emails after that. I am still waiting for their response. AVOID if you are looking for a real dating site--- and don't want to be robbed!

If you want an accurate record of this company written by actual users, go to CONSUMER AFFAIRS: https://www.consumeraffairs.com/dating_services/eharmony.html
I have included two other reviews from the HUNDREDS of one star reviews from other customers.

Date of experience: December 5, 2021
Georgia
1 review
0 helpful votes
Follow Victor V.
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Typical B. S.
October 2, 2022

I WAS DIRECTED TO E un HARMONY
For a 7vday free trial
I fill out ALL THERE REQUEST.
YOU CAN NOT EVEN SEE A CLEARVPIC unless you sign up for membership.
Plus they offer 50% off BUT YOU MUST PLACE ORDER WITHIN 48 HOURS.
E UN Harmony.
You have a whole lifetime to buss off

Date of experience: October 2, 2022
Oregon
1 review
0 helpful votes
Follow M M.
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EHarmony is a "SCAM"!
August 4, 2022

There's only a handful of women available and when you write to them all they want to do is message for forever without ever meeting face to face, if you ask to meet them they hide and block your profile.

Here's the kicker, I thought it was by law that if your not happy with your purchase, we are allowed to request for a refund.

EHarmony not only does not offer refund's, they'll rip you off by charging you for the term you signed up for, I signed up for the year plan which seemed cheapest at $200 for the first year, they don't offer the monthly, so like my situation, I requested them to delete my account and requested for a refund only after 3 days feeling like I got scammed by their advertising, they're saying I will still get charged for the rest of the year, I was charged for the 1st payment 25%, I requested for a refund and deletion of my profile, I deleted the auto pay option, I am not happy with their service and I refuse to pay.

Don't get scammed by eHarmony!
I would really like to see proof that there's actual people getting hitched every 14 seconds using their platform, it certainly wasn't in my case.

Date of experience: August 4, 2022
Florida
1 review
1 helpful vote
Follow Tammy A.
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I wouldn't even give it one star. Worst site ever. They charge you a TON of money and want to offer you packages that are a year or two long. First, most people I know including myself aren't trying to be on this site or any dating site any longer than they have to. So only offering an ungodly high monthly package, their only other options are 1 or 2 year plans which are still really high! Again who is trying to be on a dating site for that long! Ridiculous. Then when I finally did sign up there are almost never any new matches, it's the same people all the time. Even better, after you go through 4 or 5 pages of matches, the matches are like 100 miles away. It's hard enough to meet people in my neighborhood. HOW and WHY would I want to look that far away?!?!? WORST site ever! NEVER EVER PAY FOR OR USE THIS SITE EVER! And their customer service is the worst. They just regurgitate paragraphs of crap and don't listen to anything the customer has to say. I also have friends that have signed up, and spent more money than me, and are equally disgusted with Eharmony.

Date of experience: April 4, 2021
Montana
2 reviews
2 helpful votes
Follow THOMAS F.
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I signed up for eHarmony and during the course of my 1 year membership, I was sent exactly 3 "matches" that in no way, other than the fact that they had a pulse and are female, even came close to the matches I had specified in my account.

When I attempted to cancel my account, there was no provision on the web site to do so and my emails were not answered. Apparently there is, buried somewhere on the site, an auto-renewal option. I never found it nor did eHarmony respond to my emails to cancel my subscription or assist me in finding the auto-renewal button.

For the past two months, despite repeated emails demanding that my subscription be canceled, they have continually harassed me to make a payment but have refused to answer my requests to cancel my account. From what I understand after reading other forums, this is how they operate and will eventually attempt to send the account to collections.
The fact that they do not have a telephone number and refuse to provide one indicates to me that this is not an honest or above board site.

STAY AWAY FROM EHARMONY!

Date of experience: March 1, 2022
Australia
1 review
7 helpful votes
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Don't sign up
February 25, 2017

Waste of time!
I paid to join only to match with the people I match with in the free Dating sites. It gave me 7 matches... I live in a major city. WTF

Date of experience: February 25, 2017

Overview

eHarmony has a rating of 1.2 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eHarmony most frequently mention customer service, credit card and fake profiles. eHarmony ranks 653rd among Dating sites.

service
364
value
375
shipping
6
returns
12
quality
365
This company does not typically respond to reviews
+116