I was encouraged by some friends to try online dating as they had positive outcomes. I would like to add that they did not find their partners on E-farceony. I am not comfortable at all about online dating. However, I thought that I would see what it is about.
Within an hour I decided that it was not for me and immediately completed the process to not renew for another subscription.
The individuals that they match you up with live in different Provinces and Countries. Please do we have a private jet where we can fly around seeing each other. It was abundantly clear that I have nothing in common with these individuals. It is obvious that this company is taking advantage of those who are already insecure about themselves and wanting to find their forever mate.
I am not insecure and I can meet all kinds of people in my area. However, I have a busy work schedule etc etc.
I also within 2-3 hours contacted Customer Service via email so that I have it all documented. I explained that I wanted to cancel the subscription and I why. And that I was doing so within the 3 day period.
I received a generic email stating because I live in Canada that I cannot cancel and sent me their link to "Terms and Agreement". I then sent them a response stating again that I want to cancel and that I am within my rights as a Consumer. And quoted Section 14 of their own terms. Which I will share with you. Pay close attention to the print in bold when you check this section.
"14. Governing Law & Venue
Unless prohibited by local law, this Agreement is governed by the laws of the State of California, without giving effect to any principles of conflicts of laws. Notwithstanding the foregoing, Section 15 of this Agreement shall be governed by the Federal Arbitration Act. Nothing in this Agreement is intended to limit a party's right to seek equitable relief at any time. If the Arbitration Agreement (as set forth in Section 15) is held to be unenforceable, you agree that any claims or disputes that you have against us must be resolved in the federal or state courts located in Los Angeles, CA to the extent permissible by applicable law. Notwithstanding the foregoing, claims appropriately brought in small claims court may be filed in any court of competent jurisdiction. For the sake of clarity, the choice of California law shall not exclude, limit or supersede a consumer's rights or remedies under mandatory consumer protection laws in the jurisdiction where the consumer resides."
They in turn sent me another generic email stating that they cannot cancel the subscription and it was pretty much no longer up for discussion. LOL
I attempted to go back on the site to remove my information etc. etc. And to place myself as invisible and it would not allow me to do so. Even though in their own information it states that you can do so.
Well that was it for me. I called my bank and explained the situation. All the payments will be stopped as E-farceony has it as a purchase and not pre-authorized. My bank has also placed it into dispute.
I have everything documented and it clearly shows that I attempted to work this out with them.
If you also look closely it shows on their own site eharmony.ca which means Canadian.
I logged back in and started to remove my picture and any other information that I was able to do. While doing so I screen shot everything for future use if needed. I also screen shot that I logged out for the last time. This will also be helpful in the future.
Do not get caught up in their SCAM! As no company with any ethics would refuse to cancel something way before the apparent "3 day grace period".
I truly hope that this review helps some of you.

TL; DR: eharmony blocked my profile to other users without informing me, then after I complained they kicked me off completely. I'm baffled as to the reasons. Here are the details of my experience:

I had used eharmony for about a year and had had a small amount of success meeting quality people, exchanging phone numbers with less than 10 women and meeting two in person. I followed the same process the whole time, sending "compliment" emojis first to women whose profiles I liked, then sending personal messages only if they responded back to my first contact. You'll just have to trust me that I *never* *ever* came anywhere close to saying anything weird, overtly sexual, threatening, or anything of that nature at all. Just mundane mildly humorous back and forth that either fizzled out or led to my asking for a phone number. For what it's worth, every time I suggested exchanging numbers, the other member responded positively. And I never kept after someone if they didn't respond.

After an IRL relationship from eharmony didn't work out (but in a friendly way, because of the distance between us), I returned to the site, and things were going pretty well. I had conversations going with 3 very nice women, just the usual back-and-forth questions. Then, out of nowhere, I was blocked from everyone without being informed. Another member who had my phone number told me; otherwise I'd not have even known.

I contacted customer support and asked what had happened, and they refunded my money immediately, within hours of my email to support, but *without any email response*. Then, about a week later, I got a generic form email from customer support saying that they'd reviewed the case and determined that deleting my profile was appropriate.

I am an extremely conscientious person. I have no criminal record, and everything in my profile is true (and fairly pedestrian). I read the Terms of Service very carefully, and nothing at all in my actions or background came close to a violation.

To their credit, they did issue a refund, but the experience left me feeling creepy, and also I worry that the women I was still chatting with on the app may have felt that I'd just ghosted them or that I wasn't real. Even with some time having passed, I still feel icky about the whole experience.

I hope this helps someone.

Havnt used this site for years. They got done for false advertisng in the UK but carried on advertisng after being told to stop by a court order.

When i signed up it took 2 hrs to fill in the application form which was just drop down boxes and u had to choose 1 option from each section. Like what car do u drive make model and year. How much it cost. Did u buy it new or used.
What job do u have again a drop down box of jobs to select. If ur job isnt listed which in a lot cases wont be cause it was all high end high earning jobs. Then what religion and it only had a few religions to choose from no option for not religious.
They want to know how much money u earn per year. Minimum was £20k a year which is above the average wage in the UK.

I did get accepted after lying on most of questions as my job was not listed neither wa my car or earnings. With a msg saying im the lucky winner of free sign up and it normaly cost £2500 just to process the aplication form. Adverts say its free to join lol.
Then its view all ur matches for free. Well i had 1 match and had to pay to see the full profile. I put down slim to medium build 35 to 45 as i was 45 at the time. Live within 10 miles of me cause im diasbled and cant travel very far.
My match was 70 years old obese and from Hawiie lol.and im UK.
Rules were i had to send 10 msgs and revieve 10 msgs from the match before i could reject them to get my next macth and it cost £10 per msgs sent and recieved and the msgs were drop down boxes to choose what to ask them. If u got a msgs another drop down box with answers to choose from to reply with.

E Harmony has been banned in every country in the world except the USA where they r based but still carry on anyway
All the money they get is tax free as well as its a relgoius group doing the scam so no tax on what they scam out of ppl.

The false advertising was free to join when it wasnt. More ppl have met and married through E harmony than any other way. But when looked into not 1 single person has ever met anyone through eharmony simply cause u cant actualy alk to anyone and give them ur contact details as its all set questions u can send to each other no free chat.

Horrible! Let me tell you about this site. I first joined for free to see what it's like and I did get lots of matches at first, but looking into it I only got two men in my area and everyone else was actually in a different state or hours away. Stupidly I joined and it's expensive. Thinking they will give me more matches if I pay. Well guess what… it was over a month and I got no matches at all! I was wondering what had happened because before I had so many men messaging me. I would like to point out that I'm an attractive women and I also did see and god forgive me for saying this. UGLY ugly men. I mean like messed up yellow teeth, fat, older looking then what their age says also. I seen two men that were decent looking. I felt so sad and disappointed. I couldn't see their faces before I joined for free and they blur them out until you pay. So needless to say it was very disappointing after I payed and to see these faces. Now I emailed the company to ask them what was going on because I was not getting matched anymore. No one was even messaging me. I was hoping to get better matches. So they send me an email saying that I was restricted! And they never let me know because I was still able to log in my account and see people. Put pictures up and what not. Then they said that they looked into my personal information and that I have false information! So she they banned me! Are you kidding me? Your going to ban me from your S**** site?! Like I was thinking to cancel so thank you for doing it for me and saving me the grief because it looks like from other reviews that they make it hard for you to cancel. They scam you! They only only only info I had up that was false was my first name. The reason for that is because I was scared someone would have my name and look me up and have my phone number or even get my address that way. I already had up where I lived in and my real last name was there. Obviously once I got to know them I would tell them. Hey this is my nick name I use which I didn't even see anything wrong with it. Mean while you have married people, Narcissistic, and Pedophiles on your site! They told me they refund me my money which they better have because I didn't even talk back to one person. I have to look into this because I payed like 200.
Anyway horrible site and they did me a favor banning me because like I said the matches were mostly not attractive or the ones that were decent and I seemed to have some common stuff with were hours away or another state, so when they messaged me I never answered any of the men. Bottom line I'm off to Tinder or anther dating website. I want to find love but In order to find that I need some attraction at first my god eharmony I look too good to be on your website and I also notice the women looked just as bad even when they tired to use a filter. What a joke this site and thank you for not having me on your S**T site.

If your really serious about dating, you should try other sites. Girls just aren't well mannered here. (I'm a guy) and This was the first site I've used for dating and it was a complete waste especially for what it's worth. I've sent compliments to 10 different girls (simple stuff not anything personal) and either they don't write back ever or take forever to do so. One of the last instances before realizing what fakery this site was a girl that I had likewise sent a complement to just waved me goodbye without a single explanation. A girl later messaged me and conversation was getting off light and promising but after about a week she never wrote back anymore which was the best luck I had yet but still not anything special. Talk about Ill mannered and not very caring. This is a dating site and even friendships to the bare minimum can't be or are hard to establish/ed here. I closed my account after having it for a little over a month and left without finding a partner. I closed it about a month and a half ago but I still remember what I've tried to do on it. If you really want to easily start a lasting friendship/relationship then I personally (even though I haven't used them…yet) would recommend Tinder, Bumble, Okcupid and many others. To put it short, if you don't want your heart shattered quickly or gradually then don't join eharmony. I know misfortune can happen anyplace anytime but I couldn't even begin a conversation with girls on here. Conversation is the simplest thing to maintain and start most times but not here. It's like hitting a wall even before you start. Like the title says, this site claims love could be found in 5 minutes according to numerous adds and other publicity. It's all false. It's quite impossible to find love if communication breaks down before it even starts actually. I'm a guy so I'm writing this from a guy experience so this may not pertain to everyone but this is my experience and how it went, complete waste of time. Lastly to reiterate, simply go to the other dating sites mentioned in the review but here your asking for heartbreak after heartbreak after heartbreak and just being led on without any meaning. It was a terrible experience for me and really lowered my morale and confidence in the quality in this site particularly and the last thing I want is for others serious about relationships to feel this pain and scamming. I would've been better off elsewhere and I know you can too. Don't make my mistake. I regret every part of it and I know you will too if you make this choice.

It found 8 possible people to date in a 3 state Radis, one no match with in 100 miles. RIP OFF! Much better on POF and Our time.
https://outlook.live.com/mail/0/id/AQQkADAwATM0MDAAMS1mZgBjZi00ZjFmLTAwAi0wMAoAEACMJcCkZU9fQ53fcG6oZ4zQ

Title was a mouthful, yet I feel it is necessary to give a proper back drop story. I've been involved in numerous online sites on and off like most folks. The experience with these guys was par for the course. A lot of the problems spring from the types of people using the app and the tech support people who review everything done by participants. I joined up and paid in October 2020. Like anyone new I had a few women send me messages and several view my profile. November came and I stopped logging in until January. I met several quality women in the winter and dated one for a couple of months. We broke up and I logged back on in March. I started to notice that my profile was hardly ever viewed like it was in the fall and winter. People had stopped flirting as well. The interest level was really non existent. Another thing I did hate technically about e-harmony was the ability for people (or tech people to make it appear it was someone) to block others so easy. For instance, when I met the woman I dated for two months in January, I announced on my profile I was in a relationship. So, that I could be kind and fair to people. A viewer of my profile did not like my honesty and regurgitated my statement to me in a message with another message attached to it that she'd blocked me. The site has a pathetic way of announcing you're blocked by stating: 'so and so says GOODBYE.' Once they use that feature you cannot send them a message. I got blocked by a woman I never contacted. I suggested to admin they needed to change this feature so that no 'bad blood' would make the experience aggravating for users. They could not understand why I'd purvey such healthy dignity in how I was to be treated. I also suggested a couple of weeks ago they use a feature like Tinder (even though Tinder is garbage) to set it up where my matches could only be women who had indicated they were physically attracted to my photo or I was in their age range. It makes sense to only want to flirt with people you know would flirt back. I got a response stating that 'they want to give us as many matches as possible and LET US DECIDE'. What that told me was they wanted to keep up appearances that there were more good matches than in reality. I don't have magazine cover looks, yet when I go out in every day life 50% find me attractive 50% don't. I do about average like most well rounded men would do. You get on a site like this. One week you feel like you have something to offer. 4 months later for 8 weeks you feel dog, ugly. Maybe I just went through a batch of good women, then a batch of bad ones. It was just real peculiar how that worked. When I paid for 9 months I announced I was not renewing during the onset of the contract. I'm a guy in my forties looking to date younger out of necessity in wanting a family of my own. The women I encountered on E-harmony were mostly socially inept, insecure 'church' type people. Those tend to be more restrictive in things like age. This is not a good site for seekers of age gap relationships. No one told me that... I just sensed it. Then again it's hard to know if my profile was hidden at times or I was intentionally mismatched with women in the end so I'd crave more matches and pay for a new subscription. Two days before my paid membership expired I attempted to announce on my profile I was no longer a paying customer and could not communicate if messaged. I want to be fair to people. I got an email from tech support stating I was not allowed to announce it. Seems as paying customers we have the right to announce what we want to announce. Makes me wonder why they don't condone integrity. That same day I opened my message box to see that I'd been blocked again. This time for liking someone's comment. No message, just pressing the 'thumbs up' button. I know there are some grasping people online, but still felt it was improbable someone would block me for that. I honestly didn't remember even viewing their profile. Usually when you do there is a mechanism on the left of your profile showing who you had interaction with. I don't remember seeing the 'ghost' member who had supposedly blocked me on that list anywhere. I remembered I accidently set up two accounts from October. It appeared tech support was up to some shenanigans trying to get me angry again about being blocked by a member I barely contacted, if I had at all. Before that I had announced on my profile I was not renewing and was going inactive. The pattern was as the time before. When I either announced I was going inactive or taking a break then, all the sudden, I'd supposedly get blocked by someone. I also announced on my profile that morning: "This account is inactive. Membership expired." I got a notice that my new profile message was not accepted. I went back and wrote: This account is inactive. I never got another message telling me to change it. I think they realized they couldn't win. The same type of thing happened with my account on Match.com about a decade ago. From my accidental first account I noticed the day after my legitimate, used account expired I got a message claiming a woman two hours away had sent me a message. After months of not getting anything happening on that account from both ends. I already deleted my used account. Still working to delete my accidental one, I had to use a password. When I requested an email to allow me to change it to finally delete, it never arrived in my inbox. Pathetic. The tech support people who run these sites are vindictive, insecure people who want to control others. They lose their crap when they come across someone assertive. You have to decide whether you want to leave your dating fate up to these types of factors you can't control compared to walking up and introducing yourself on the street. I finish this review better off knowing I'll go down to the local coffee shop and get a smile and a flirty message from the barista behind the counter. I'll do that instead to get a sense of what is real in how I fit into the dating paradigm.

Before signing up and paying such huge amount of money for this app, I had heard good reviews and I thought I give it a shot and see, maybe there will be more serious guys in here and I couldn't be any more wrong in my judgment!

- There are not many guys available in this app because it is expensive
- The ones which are available are not any better that the ones who are in free dating apps, oh and to be fair, let me tell you, the guys in free apps are even more fun and entertaining.
- There are so many profiles of guys without even a single profile pics, let aside the rest.
- Majority of the guys I contacted follow the same ghosting trend, no difference because it is paid.

So, what I did, I raised my concerns (not many memebers according to my filters, no profile pics, impolite and rude guys, etc) to the customer service, and you would be surprised by the response I got from them; here are few:

- Your filters are too tight, and your distance is small (50KM) and your age range is low (between 40-45) you can increase the population of the members by increasing the KM to 100 and age range 38-50! Really? Like no brainer, I can even date someone from Australia if I increase the distance to few thousands! Oh and trust me, I know what age range I am looking for, but thanks for the help!
- You can pass on your membership to a friend by providing so and so code! Oh, how am I even going to refer you to another person when what I see is already awful! I wish I would written a lovely review here, based on an amazing experience I have had with the app, and highly encourage others to subscribe, but nope, that is very remote as I am writting.

I have had so many communications back and forth and I don't want to bore you with those. All I am saying is, this is a business unit with the same corporate profit and loss concept and they care zero about who is there and who is not there. All they are looking for is money without providing any services.

One important thing which was even more surprising, there is no background check on the members joining this platform. If at all you have an extra $250/- in your pocket please do just anything than paying for this app.

All these have been purely my personal experience and I am happy for those who paid and got what they were looking for.

Is there no rating star or negative that I can choose? :)

During one week, after I signed up, I was stalked by three... three..."sharks" whose only purpose was to scam me. EHarmony HIDES behind emails. They are making plenty of money so they can DO A BETTER JOB THAN THIS!

I realized they were "sharks" from the beginning because of the following evidence:
1) They did NOT state where they were from, and
2) They wrote in English but NOT AMERICAN ENGLISH! What do I mean by that? Here is a typical example of American English...

"My mom said that if I don't get off my computer and do my homework she'll slam my head on the keyboard, but I think she's
Jokinfjreoiwjrtwe4to8rklj
Reun8f4ny84c8y4t 58lym4
Wthylmhawt4mylt4amlat
Hnatyn"

Get it? Yes you did! These foreign scammers do not understand this at all. Watch the words that they use. The words they use, although part of the English language, are NOT used in American English. Also, their punctuation and other forms in writing are completely lacking and I know that you know.

You know what they say in American English...
"If it looks like a duck, walks like a duck, and quacks like a duck... IT'S A DUCK!"

Have fun with them... And BE SAFE!

I joined eHarmony on a Saturday night. Previously, I had been a member but we are talking over five years ago. I didn't have a very good experience then either but thought that maybe they got their act together. Boy, was I wrong. It's worse now than it was then.

First, as soon as I logged in I updated my location since I had moved about 700 miles away from where I was when I originally had the account. I started to get sent matches within the first eight hours. Those matches were all located where I used to live. So, naturally, I deleted them. Those types of matches continued. I emailed support. Their response was that my settings were too strict. Um, NO. Try again. I emailed them again explaining what I had done. They gave me the same, obviously scripted, answer. I decided to call because clearly they weren't understanding. This was now day 3 of my trial which was about to expire. I spoke to Matt. He explained that I needed to take the assessment over again since it had been so long since I was on and after that was complete I would start getting matches in my location. That last part made zero sense. You would think it would prevent me from getting ANY matches. You would also think that I would have been prompted to take a new assessment. He also extended my trial period because of this issue. The following day, still no matches. I called again. The woman I spoke to said "oh, I see what needs to be done. We need to refresh your account." Ya, okay. She told me that within the next 24 hrs I would start to get matches. I waited. Still nothing. I called back. They, again, said that I should really consider changing my distance from 30 miles to 60 miles. 1. You mean to tell me there is nobody at all in a 30 mile radius? 2. I am not driving an hour or more to entertain a relationship. Been there. Done that. Not again. I do not have so much time on my hands that I'm going to spend all of it driving. By now, I see that "extending your distance" is their "go-to" statement.

They must use computers from back in the 60s because if your algorithms takes 24 hours or more to match things up then you have serious issues. They make you jump through all of these hoops that put you past their trial period and then you get locked in to paying. This is not fair to the consumer.

I called to cancel at this point. If you can't get it together after being in business this long then you aren't ever getting it together. I spoke to Cody who then tried to encourage me to stay if he added on a free month. Uh, NO. Refund please.