eHarmony

I joined eHarmony with the hope of meeting the love of my life. I was told I had a 3 day free trial & I could cancel within 3 days and receive a full refund. I called on the 3rd day & was told I could have 14 extra days for free to see if I would start liking eHarmony. I happened to ask what the end date would be and was told Oct. 4,2013. But 14 extra days would actually be Oct. 9. I called back to find out that it was 14 days from the original start date. If I had listened to the girl who told me I had 14 days from the date of the call I would not have been able to get a refund. Sneaky eHarmony.

I called back on October 1st and got an eHarmony rep by the name of David C. I asked him to please cancel my membership and refund my money. He argued with me for about 15 minutes telling me what I'm doing wrong and why I should keep my eHarmony account open and active. I literally repeated myself a dozen more times that I just wanted to cancel my account and receive a refund. He continued to argue with me until I became so frustrated I started crying. He then became very rude with me telling me that I'm outside my cancelation window. I told him that I was offered a 14 day extension. He then put me on hold.

When he finally came back he scolded me saying I was not allowed to have a 14 day extension of my free trial period. He told me like it was my fault eHarmony gave me the extension & like I have no right to be asking for that extension to be honored.

At one point during the call I asked him for his name. He told me David C. Then abruptly yelled "I'm not giving YOU my last name!" I told him I didn't need or want his last name.

At another point in the conversation he scolded me telling me to not use foul language. I don't curse so I repeated exactly what I had said back to him to show him I wasn't using foul language. He finally fell silent. This guy has some serious issues.

David C. With eHarmony was an arguementative, rude, distasteful representative that should seriously not be working with the public. Especially not with a company that is supposed to be supportive and helpful.

I will never join eHarmony again. Shame on them for treating customers this way.

EHARMONY is the abosolute worst date site that I've ever been on and I have been on a few. Most of them make it rather difficult to find a phone number to reach them but after digging and digging I finally found a phone number only to get a person who kept repeating the same story, "sorry you are unhappy", "they don't refund after 3 days", "and perhaps you should broaden your range". Well how far am I supposed to look for someone to date? Anyway that person was supposed to send me an email giving me the contact of where I could further take my complaint and perhaps get me (2) of my scheduled payments to not happen. Well needless to say I never received that email. So here I was searching again for a contact, via email to EH. I found their Customer Service (HAHA) email on the site, wrote 2 emails to them and it's been 3-4 days and no reply!
So now about the horrible site... I see the same people every single day, no email whatsoever, no new matches, no "what ifs available", NOTHING! Oh wait I do see the option to add more, upgrade my membership. I signed up for the $14.95/mo membership, 1 year plan, 3 monthly payments, their Basic Plan. I think thier Basic Plan is as if you are a non-paying customer. I like a lot of you are not a bad lookng person. If I were to post on one of my favorite FREE sites POF then I would have probably went on a date or two by now or at least had a handful of potentials to fish through. I would not recommend this site to anyone. Maybe back in the days (10 years) ago it was a legit date site but it is the abosolutely the worst site now and I highly recommend you take heed in all of the negative comments on here and DO NOT JOIN EHARMONY!

I've been on EH for a while, and although I've seen what looks like plummeting membership (getting matches who've left long ago), I had a new experience with them a couple wks ago. Someone who called themselves Sarah, 51, from Sioux Falls reached out to me. Thru email conversation she looked to write with very lightly broken English, but not quite enough to suspect one of those Nigerian scams. She professed to go on a trip to Cairo Egypt to find some art work for a business she alleged to own, and for 5 days sent daily photos of her posing at this or that artisan's market. Finally on the day she was supposed to leave, she writes and gives me a variant on the old Nigerian scam of being marooned there, hotel mgr holding her passport (they never do) until she settles up and asks for $980. Of course I didn't. But I did say it wasn't appropriate for me to assist. Then, the next day she writes with another even older Nigerian scam that I've seen, saying she'll send me a check to cash, then I'm to cash it and send her the money; in this scam, by the time the bank processes the int'l check, it's 30 days before they discover it's fraudulent, but the scammer's already gotten your money and they move on. I traced the IP addresses of these 2 emails to the Nigeria area, and told EH about it after closing her, but I don't know if they'll do anything or can. There's certain things about the way they write that indicate that they're not from the US or Canada. Anyway, beware! I don't know if this 'Sarah' is actually a blonde or some guy in Nigeria trying to scam EH members.

UPDATE: Get this everyone: I got yet ANOTHER SCAM MATCH. The person wrote to me, a Joan from Los Angeles (probably Nigeria too), who requested EH Mail. I didn't give her any personal info that you can't find on the internet, but five minutes ago EH Customer Relations sent me a msg saying that they've terminated Joan's account because it violated their terms of usage, translated, it was a SCAM ARTIST. My opinion is that EH is getting saturated with scammers now, and I am extremely suspect of all matches unless their public information on the net checks out, like a lawyer, doctor, etc that can be verified.

EVERYBODY BEWARE!

Ok, I'm probably in the minority but I actually really like the way eHarmony encourages everyone to take the time to create a detailed profile. I want to see detailed profiles that tell me about the person whose photo I would be looking at had I paid for that privilege, and I want the opportunity to give plenty of details about what makes me different from other people a) as a chance to stand out and b) so I know I'm not wasting my time or anyone else's talking to someone who wouldn't like a person with my quirks. So far so good.

Ok, so I can't see the photos of the people matched with me yet. That's not necessarily an issue at this stage. We can get around that once we exchange phone numbers or whatever she prefers.

Here's the problem: I've sent things back and forth with three people so far in the three days since I installed the app. One in particular got as far as exchanging open questions. I sent her mine and answered hers. The next notification implies she's sent me something to read but when I click through to read it it actually says it's going to show me some safety tips instead. But we're not at the point of freely messaging each other yet. I haven't seen her set of answers. More suspicious is the safety information and therefore any further communication with this person is behind the subscription paywall. One more thing that's suspicious is that one of the three open questions she asked me was "Why did you join eHarmony?". On its own it could be a point of conversation for a potential date but now it looks like plain old market research.

So far this is just a small problem. Someone's gone to the trouble of creating and running a service. They want to be paid for it. Fine. Unfortunately there are two things that make it into a bigger problem.

Firstly, I don't have any indication this person is a genuine match (here by genuine I mean user looking around, seeing my profile and deciding she particularly would like to talk to me). I've seen nothing written in her own words directly to me. A reasonably detailed profile, but nothing very particular, and from the guided communication only the multiple choice answers. So I suspect I haven't begun getting to know a real person at all yet.

Secondly, the minimum subscription length is six months! Six months! I'm sorry but if you need to be on a dating service for more than a couple of months before you find people worth going on a date with then the service is poor. I might have been tempted to pay for one month, or even three months at a reasonable rate, but neither is offered, and the service is actually quite pricey per month too.

Also any service I pay for really must include a keyword search feature. I want to jump straight to the minority of profiles that match me and I can do that with a keyword search. Okcupid has it even with its free version.

So on the evidence I've seen, I'm forced to conclude that the whole thing is a scam.

EHarmony is an online dating site. Period. The site is a venue for meeting people online. That's all! If you go in with lofty expectations you will be disappointed. I can speak from experience that Match.com and Zoosk.com are the same. For them, it's a business. You pay a membership fee, and in return, they provide you with "compatible" matches. What are lofty expectations? Unrealistic expectations for a match. For men, unrealistic expectations are assuming you're going to get swimsuit models or stunningly gorgeous women with perfect proportions to go with their perfect personality. For women unrealistic expectations usually start with the "man of my dreams" who will take me to a romantic dinner, a walk on the beach, then a ride on his Harley to his art studio where he croons me to Frank Sinatra after showing me his latest GQ proofs.

If you can get past the above, the challenges still abound. The older you are the harder it is. If you're recently divorced how the heck are you supposed to find a profile pic without your ex-wife and kids in the picture? Obviously when those pictures were taken you did not think you would have the challenge of positing them on eHarmony later in life, and of course posting pictures of "single you" are probably 10 years older or more and not an accurate representation.

So you get past this part. On to your profile. EHarmony (and other sites) coach you to "be yourself" and answer questions honestly. This often results in one, two and three word responses or simple sentences that may make sense to you but baffling for others. This ends of as a guaranteed block.

So in conclusion - IF you can accept what the venue is (an organized fee service to match you with others), AND you can make an effort to pen an honest, well thought out, profile, THEN your chances of getting more quality responses increased substantially.

If you get that far (as many do), don't assume that the first match you have communication with will be the person of your dreams that you will partner with and ride off into the sunset. EHarmony is a dating site, not an online spouse selector.

Above all - let's face it. Being singles stinks. The younger you are the more that matters and the older you are the harder it is. I've had great success with getting 1st dates on eHarmony but not so great on 2nd and 3rd dates. These are on me, not eHarmony.

EHarmony charges a subscription that I did not ask for or authorize. DO NOT USE EHARMONY! It's a complete scam.

Scammers, fraud
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First off, all those beautiful women aren't there, they also do not have the numbers, I went through their entire selection in a day.
Second, I shut off "auto renew" but it didn't matter they still renewed me. I contacted support and I've been ignored for 3 weeks. I would NOT recommend this site.