I joined eHarmony on February 3 as an online dating virgin. I was skeptical; unfortunately, my instincts were right on.
EHarmony breached our contract from the get-go. I was curious for a short-term dating site to get my feet wet, but a 3-month term is the minimum eHarmony offers. I enrolled, and completed the requisite profile, including a contract with eHarmony to honor age parameters, geographic preferences, and physical attributes in exchange for $173 up front.
I was aware of the cancellation policy, and the automatic renewal clause. What I didnt count on was blatant fraud and subpar customer service. I contacted eHarmony a couple of weeks after enrolling to voice my concerns, and I asked for a refund. The rep was hostile and abrupt.
I was provided intriguing profiles for the first three days of the contract, with a mix of men within and outside contractual parameters. The ones I identified as interests mysteriously disappeared from the site after the 3 days. Since, the candidates have been men much older than I, with no regard to education, and far outside geographic parameters. Im seeing men missing teeth, guys sprawled over muscle cars, grandfathers with their grandkids
I thought I did due diligence, but I guess you never know.
This company is a scam.