They blur the picture before you sign. Brag about their success ratios. All are tricks to deceive you and squeeze money out of you. Only a few women are using this app, so I almost had no dates there over a course of 4 month. This is while in other apps I have several a week even if I use the free version. I asked them to return my money back as they provided no service and they refused.
This service is a rip off. The customer care should be called company care as they do not address or care about your concerns, they enforce the T&Cs. The free app is useless and the paid version is not worth the extremely high cost. I live in California and my parameters were 10 year age difference within 30 miles, which resulted in very few matches. Read the T&C carefully, you only have THREE days to cancel and get a refund or not be charged remaining amounts. Most companies offer seven days and others up to 30 days. I tried to cancel after 15 days due to the disappointing service and was told no and referred to the T&C, so I am out $400. They are in this for money and do not care about the quality of their service or you, the consumer. Don't waste your money. You would be more likely to win the lottery than find a match or receive quality customer service.
Don't even bother signing up on this site. They don't have enough candidates for you to choose from as they've pre selected them based on the answers that you've provided when you signed up. The men on my queue were the type of men that I've swiped left on Tinder and Bumble. Those two sites are better and free. Between E. Harmony and Match.com I'd go with the later. This is an expensive site and not even worth my money. I want my money back!
First question, what are you passionate about. I have a paragraph. The ones that I am matched to, barely a complete sentence. One was most passionate about "stuff". Not many have taken the questionnaire, which make me question how do they do the compatibility?
Of those, many of which are way outside my commute range. (If you live in a metropolitan area, you will understand that 20 miles in a straight line is not 20 miles)
The one person I met on this go around, was definitely outside of what I was looking for.
I also did the 3 month stuck with it, to find that in the third month, no contacts, smiles or anything. For over $200, I may have had greater expectation.
Don't fall for their scam! There advertising is misleading and total BS! Can't believe there hasn't been a class action law suit filed against them. Half the profiles they post are not active members. The other have have no photos posted. The site is a joke.
Hello, I signed thinking it's a one month plan and cancelled it believing I'm all set. Then out of no where I received notices that I still owe over $148 for 6 month plan. And I was sent to collections to my shock. I just setup to pay off the balance and I can't even use the site anymore. They're scammers and I wish I can sue them!
Many of the 'matches' are fake. Requesting a refund after 3 days realising this I was ignored and then had the withheld payments sent to a debt collector.
This company is incredibly dodgy and not at all genuine or honourable. Stay away from them and stick to other dating sites that are free and offer better and more genuine profiles.
This company is purely about making money!
This company has no morals and even if you cancel your account you will continue to get charged. I've made repeated requested to have my profile deleted and removed from the site, and they repeatedly ignore those requests and keep telling me to reply to the email if I would like to proceed with profile deletion. Every time I have made it clear, in no uncertain terms, I want my profile deleted, but they either won't or can't delete it. I don't know what to do!
I can't recommend that anyone sign up for this site. They have no ethics or morals, and just want your money.
I had a one-year subscription to eharmony, and in that time received about 10 matches, half of which were scammers, looking for money or online sex. I reported everyone of them and the selection never got better. I learned not to trust anyone on this site. Do not join. There is no screening at the eharmony site and there are many many bad actors on the app.
When you sign up and pay for a subscription on eharmony they will not stop charging you even if you cancel your subscription. It is terrible that they do this. I found my perfect match and we both wanted to cancel of accounts and subscription. They will cancel our account but will continue to charge both of us. I had a 6 month subscription and don't need it anymore. They are going to keep changing me for 4 more months even with my profile deleted. So be very careful about using eharmony.
Horrible company. The app is old, poorly structured and ended up with zero dates. That's not even the worst part, I closed my account and they tried to bill me over $500 for the renewal I didn't approve. And when I didn't pay they sent me threatening emails saying they are going to send it to collections. Horrible company, will never recommend.
Do you want to change your birthday? They want you to send a photocopy of your id. Apparently, this company has not heard of PRIVACY!
By far the worst and most unfriendly customer support that exists. The site is horrible with a bad user interface, poor messaging features, and lack of profiles. Try another dating site.
The worst. They only care to lock you in a contract to take your money because they know if you had any free time with the app you'd probably stop using it. Quality and quantity of matches are low and now your stuck paying hundreds of dollars for an app you don't use
I purchased a 12 month membership from them and paid in 2 instalments, so I spent £87.50 up front. After finding the site was filled with bots, fake and dead accounts used to fill it up and lure you into buying a membership, I tried to refund 10 days after purchase. They kept £65, saying the "personality profile" they give you right at the start is non refundable, even though it is completely useless without a full membership. They even call it a "reasonable amount" when they have kept over 78% of the payment for 10 days of use! Support is useless. The service is a scam. If you don't believe me, look at the picture of all the bots that turned up and all the messages that land at empty accounts and are never read. Save yourself the pain. Do. Not. Buy
They promise you the world and deliver nothing. Almost all matches are the same for 3 + months, most are out on chosen mileage area. When I tried to tell them I am unsatisfied and want to cancel and refund balance they don't reply.
RIP OFF!
I am not a online dating freak but, I have signed in to a few free sites and thought that if I was serious about this, then i should join "the best" and pay for a productive result. After agreeing to the $300 (+) payment I have been constantly disappointed in the entire process. I wish I had never signed up. A total waste of my money.
There were only like 20 guys in my area on eharmony, 19 of which were not my type at all. I messaged customer service asking for a cancellation because of the quality and quantity of matches and they refused plus told me I was stuck on the hook for 3 months at$85 a month. Ridiculously expensive and not even an inkling of help to get me any closer to finding someone who I'd like.
Stupid me - I figured if people pay $$$ to join a dating site, it might weed out the scammers and fakes. I was mistaken. This is a total joke. The ONLY people who have contacted me are scam artists that I had to report to Customer Service. I am now clue-ing in much faster when I get an email from some guy who says "you look kind, funny and decent" or quotes some song lyrics. Beware, ladies! ZERO success on here. They send you fake emails/smiles to keep you interested. Total waste of money and very discouraging.
Try asking girls questions on this site using the various eharmony titled questions... and they NEVER reply!
Manners maketh man as I was once told!
If you are serious about a guy kindly respond!
It ain't difficult@@@
I too was caught by their confused cancellation terms. Responses from so-called 'customer care' take a very long time and seem automated and unhelpful.
Don't touch this site! There are plenty of other better, less expensive and certainly more friendly dating sites.
Answer: EHarmony is over rated and it's a lot of mumbo jumbo... If you're going to pay for a site match.com is set up much better and for a free site plenty of fish is really a nice site... BillyPrewitt.com
Answer: No. They won't refund you.
Answer: On your profile where you get asked questions like whats your fav movie and so on. Replace any answers you have already left with offensive language which in turn will violate their terms and conditions and they will have no option than to close your account. As for getting a refund good luck.
Answer: I called my credit card company because I cancelled within the three day grace period. Eharmony tried to say I had waited too long and therefore would be no refund. My credit card company disputed the charges, my account was credited and I was just notified that the dispute has been approved. No more eharmony charges. Hoe things work out for you.
Answer: You can't opt out. You are locked for the whole duration of your subscription even if u dont use it anymore they will charge ur visa regardless untill ur contract expires. I have to spend 11 more months to a site I cant use coz Im a transgender woman and no man in there wants me.
Answer: Well I have but I No longer on those sites anymore because they are scammers of course and I was on match truly.com and I deactivate my account off there as well but however sometimes I register on that website match truly.com even though I'm No longer a member on that website anymore because I still see the same lady Anna I'd Number is 60780729 and she's still online right now just like any other ladies you see on that site so I go on there just to waste their time and use abusive behavior against them to teach them a lesson and I don't pay money for that so that's why if you Noticed just pay close attention to the lady Anna on match truly.com and you will see her on wishdates.com and many other dating sites so I'm just tracking these websites down and you can see the ladies are Not real and can you tell me what Normal person would stay online 24 hours a day and seven days a week that's Not a Normal person that's a Networker and they like to make all kinds of excuses for themselves so don't listen to Nonsense about what they say because if you keep talking to these fake ladies they will Robb you out of your money so pretty much wasting your time because you are Not getting anywhere but a dead end and believe me I know what I'm talking about because I was on that website for two years and believe me they are phony and so is the customer support they are fake and they think they are very intelligent human beings and they think they can manipulate people so just watch yourself and be careful because I'm still seeing the same ladies on that website today from two years ago they are Not real and they are Not looking for anyone
eHarmony has a rating of 1.2 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eHarmony most frequently mention customer service, credit card and fake profiles. eHarmony ranks 653rd among Dating sites.
Dear Rick, thank you for your feedback. Please know that the first thing every registered member takes is the Relationship Questionnaire which is the primary means of matching. I believe you're referring to the Q&A section from within each matches profile. That is an optional section which is just one more way for matches to get to know each other, it has no bearing on matching. We do try to encourage members to create full profiles, some people have a hard time writing about themselves and there always some people who just aren't as invested. If you do find a profile that's not as complete, you can use that as a way to break the ice and ask them more information about that missing or sparse section. Regarding distance In order to establish what matches fall within your distance preference, we start from the center of your zip code, measure to the center of your match’s zip code, and use this parameter as the straightest distance. In other words, if you live on the far edge of your zip code and your matches live on the opposite far edge for their zip codes, it is possible that your matches might be slightly farther away than you expect. If you'd like to discuss this or any other concerns, please email us at membercare@eharmony.com from the email on your account.