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eHarmony

How would you rate eHarmony?
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Georgia
1 review
3 helpful votes
Follow Chloe W.
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As close to a scam as it can probably legally be
October 4, 2022

Outrageous rates that absolutely do not correspond with quality. The free mobile dating apps are a thousand times more likely to find you good matches. A lot of 60+ year olds posing as much younger people. Your personality profile, the thing the company waves around as its best differentiator, has no apparent bearing on the matches you're shown. They lock you into a long membership and immediately threaten action if you're late on a payment. Maybe they used to be a real service, but now they are just running on their previous steam to squeeze as much money as they can from the people left who don't know any better. I had this at the same time as all the popular free dating apps. Where I would get tons of good local matches, same in age and interests on the free apps, eharmony would show me people hundreds of miles away, terrible compatibility, and clearly much much older than they were claiming to be. If you're even moderately normal, this is not the service for you, trust me.

Date of experience: October 4, 2022
California
1 review
2 helpful votes
Follow Kham T.
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To those who are looking to join e Harmony, DO NOT waste your money. I paid $400 for one year Subscriptions because monthly is much more expensive. I wish they have cancellation policy even with a little fee I was going to be fine with it. I should have done more research before I paid. "You got what you pay for" doesn't apply on this site. Because of the high fee they probably don't have that many clients. It's ridiculous. I hardly have anyone send me the messages or trying to connect with me. I am not desperate, but no one, Come-on! After doing more digging, I saw lots of bad reviews on eHarmony. It's too late now. I wish they are out of business. I am beyond pissed for paying that money. I just want my money back. Other dating sites charged very little fee, I get over 500 likes and hundreds of messages in a few days. I am beyond pissed for paying that $400.

Date of experience: September 20, 2022
New York
1 review
0 helpful votes
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Silver Medal
August 1, 2017

EHarmony takes the silver medal from me. Brilliant dating site, just behind WeJustFit.com (my gold winner) and that's impressive believe me, take it from a guy who has tried at least ten sites this year alone!

Date of experience: August 1, 2017
Virginia
3 reviews
4 helpful votes
Follow Anna F.
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I've never run into a scammer or a fake account. The extra questions are fun. Perhaps I'm just picky, and I feel bad passing over the majority of my few matches. A lot of them live too far away. Though I think some are being too harsh in their reviews, matching is tricky, the company can't force people to date you if they're not interested, and you can only be matched with who is there, not just anyone in the world...

That said, most of my matches were too old for me (even though I put a preference on age) and, sorry to be so mean, but looked like they had not touched a hairbrush or razor and live in their parent's basement.

Date of experience: September 19, 2018
Canada
4 reviews
0 helpful votes
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EHarmony is the world's largest online dating service. It's a bit of a catch-all category, but I believe it has some distinguishing features. To begin, you can use eHarmony to look for people based on religion, ethnicity, and other factors. Second, they have a plethora of filters to assist you in narrowing down your search. Third, they provide relationship guidance and tools.

Eharmony was one of the first dating sites to use compatibility matching technology, which matches you with people who share your values and lifestyle interests. The company also provides its members with social networking features such as profiles, photo galleries, blogs, and chat rooms where they can discuss relationship-related topics.

Date of experience: February 20, 2023
California
1 review
0 helpful votes
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There's a lot to like about the online dating experience provided by eHarmony. I call it my Volvo site because it may not be the most stylish or what the cool kids are using, but its damn reliable. In fact, the only other dating experience that comes close in terms of arranging regular dates for me is wejustfit.com. But otherwise, you'll struggle to find a site as consistent. That's what I've found anyway.

Date of experience: October 23, 2017
New Jersey
1 review
7 helpful votes
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Don't waste your $$
August 20, 2016

Despite filling out a very detailed list, asking for non- drinkers within 30 miles of my home, I'm getting referrals for nothing but drinkers who live as far as two states away. Even after I take the time to delete them as options, eharmony sends them all over again as new matches day after day. Do NOT waste your money.

Date of experience: August 20, 2016
New Jersey
1 review
14 helpful votes
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I am totally surprised by the bad reviews about your site. They are completely inaccurate. I think your site is amazing. I signed up half-heartedly at a friend's request, and to my complete surprise, 'met' someone who is incredibly compatible the very next day. Even if it doesn't work out in the end with him, at least I know that there are guys out there that have the qualities I want. Also your personality book is wonderful and was completely accurate. Thank you. I've already learned a lot about myself and my own relationship weaknesses from joining your site.

Date of experience: July 5, 2015
India
2 reviews
2 helpful votes
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Excellent
August 8, 2017

I've read so many bad stories about dating scams that it took me forever to convince myself to join a dating site. But what can I say, I guess I am more lucky than most other guys. Joined eHarmony and Chemistry but also Mingle2day and Tinder. Personally, Mingle2day and eharmony worked best for me. Met a few women off both sites. Totally recommendable.

Date of experience: August 8, 2017
Texas
1 review
2 helpful votes
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Bait-and-switch
April 2, 2024

Eharmony advertised deal for $12.95/month for first 3 months and then normal $25.90/month. However, they charged me $139 and then wanted more. I disputed it but they put it in collection and my final damage ended up being over $550. Absolute false advertising and bait-and-switch.

Date of experience: April 2, 2024
Nebraska
6 reviews
17 helpful votes
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I have now been informed that promising a customer something in exchange for money and not delivering on that service or product can be considered felony theft through fraud. I will contact the attorney general in their home state to see what it takes to get an investigation/arraignment/indictment/ and pressing of charges started. This 'company' must be brought to justice before more thousands of innocents are misled and suckered.

Date of experience: May 10, 2024

Don't be suckered as reviews are HORRIBLE!
March 16, 2024
Previous review

Shun this 'service' that has had huge numbers of negative reviews on line! Sorry to say that perception is not reality in the case of this dating service. All the promotion on line is self-serving and very strictly limited as to what is available to prospective members UNTIL THEY SIGN A $$$ CONTRACT!. In most states there is no 'cooling off period' to allow for cancellation if misrepresentation no matter how flagrant that is present...as in Idaho. Matches are NOT based on my priorities that I carefully put together. After paying one learns furthermore, many of the 'prospective recommended' individuals have no photos making it impossible to decide if it is worth following up on. The expensive and 'very long lasting memberships' are clearly designed to maximize their cash profit at EHarmony with no way to cancel after it is found to be a worthless 'service'. It appears that their service is designed to take advantage of lonely people going through tough episodes of divorce, spousal death, or just separation. Also I have tried to revise and narrow down with filters to no avail. After 3 days of this nonsense I am going to challenge my bill with my credit card company as this service appears to border on fraudulent behavior. A non-cancellation policy based on deliberate misrepresentation or especially outright fraud is non-enforceable according to court findings.

Date of experience: March 16, 2024
Minnesota
1 review
3 helpful votes
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If you want to throw your money away….Don't sign a contract. They will not let you out and you lose money….This is worse than any free site. I had a six-month subscription to eHarmony, and in that time received about 20 matches, not one responded and the ones that did were scammers. I thought by the reputation eHarmony has and the price you pay would be a great site to join. I reported to eHarmony and all I get is a response that they removed the profile and not to communicate with member. I learned not to trust anyone on this site. Do not join. There is no screening at the eHarmony site that they say they do.

Date of experience: April 3, 2024
Texas
1 review
2 helpful votes
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I have been checking the site for a few months and there are absolutely no responses! I attempted to cancel within 24 hours but they refused me! So I am paying for several months for absolutely nothing!

Date of experience: March 14, 2024
Missouri
1 review
0 helpful votes
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Thieves!
March 15, 2024

I tried a trial over a year ago and just got charged $90 without warning... Apparently the trial I did automatically signs me up for new memberships. Customer care doesn't care and is ignorant to my complaint, can't talk to a human neither. Boooooo!

Date of experience: March 15, 2024
Florida
1 review
3 helpful votes
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I subscribed to eharmony. The site is not a good dating site. The bank account I gave eharmony for billing was subsequently closed. When the renewal was not paid, eharmony cut off the service to me. Then, eharmony turned me over to collections for almost a thousand dollars they say i owe under the contract even though they cut off the service. What a scam.

Date of experience: April 13, 2024
Colorado
1 review
1 helpful vote
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They make it as hard as they can to communicate about your account with them, but have no problem holding YOU accountable (no refunds) for automatic renewals! Phone numbers they give you to communicate with them are bogus and won't even go through when you call to talk to them. DO NOT give them your credit card number!

Date of experience: March 8, 2024
Florida
2 reviews
1 helpful vote
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Refuse to cancel
June 18, 2024

I cancelled the membership and they refused. They continue to try to charge my credit card. My bank has blocked them.
I am formulating a class action suit. Anyone want to hop on board?

Date of experience: June 18, 2024
Australia
1 review
9 helpful votes
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Scam site! Avoid!
March 2, 2023

Would give 0 stars if I could. Scammers set you up with auto renewal as default, take a year's subscription without permission and won't pay back upon noticing. It's not like I waited a month to request it, just a few days. Haven't used their service. Any other business would just refund no problem. Greed!

Date of experience: March 2, 2023
GB
1 review
3 helpful votes
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No respond from my matches
March 13, 2023

No respond from any of my matches In first week,I just had refund about 50% of amount.Im not recommend eHarmony website to anyone,In my opinion other
Dating services are a lot better. Also in Eharmony you can view only your matches,you can't see anyone else.

Date of experience: March 13, 2023
Oklahoma
1 review
2 helpful votes
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Big mistake
July 7, 2022

Hindsight is 20/20. Right? I wish I would have checked reviews before wasting my money. It seems all of the match profiles are made up. Please don't waste your time and money.
And customer service does not exist. They do not provide any contact information.

Date of experience: July 7, 2022

Overview

eHarmony has a rating of 1.2 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eHarmony most frequently mention customer service, credit card and fake profiles. eHarmony ranks 653rd among Dating sites.

service
364
value
375
shipping
6
returns
12
quality
365
This company does not typically respond to reviews
+116