eDreamsReviews 13,593

I like that eDream has an easy app. I like using it because you can always get a good deal! Also I can easily receive the service of online check-in which is free of charge and it's good because sometimes you can just forget about this)

I had a very poor experience with eDreams, mainly due to their Prime membership practices, which I find misleading and borderline deceptive.
Without any clear or explicit consent, €99 was automatically deducted from my card for an eDreams Prime membership. I have no recollection of actively signing up for this subscription. From what I later discovered, you are effectively enrolled as soon as you use their platform, without transparent opt-in or clear warning. That alone raises serious concerns.
What makes this worse is that:
You cannot cancel immediately and receive a refund — you are forced to wait almost a full year.
The Prime membership price shown on their own website is €65, yet I was charged €99, which is a significant and unexplained discrepancy.
This inconsistency, combined with the lack of transparency around enrollment, gives the impression of sleight of hand rather than honest business practice.
I strongly advise others to be extremely cautious when using eDreams, especially around payment screens and subscriptions. Personally, I will avoid this platform in the future and recommend booking directly with airlines or more transparent providers.

Having purchased air tickets several times from eDreams I've come to understand their sales marketing which I feel is too aggressive.
At every click in the ticket purchase process you are constantly bombarded with addtl add-on purchases. Endless and tiresome. They seem to be wearing you down where a simple click becomes an unnecessary purchase.

I also received a discount about EUR70, which made this reservation more attractive than the price of a big airline. I also had a choice of itineraries which was possible to adjust to the times of arrival, which enabled a more flexible and comfortable travel

Dziękuję za pomoc w znalezieniu biletów w dobrej cenie

It was good but because I booked in the same date of flight I was worry about your email that you are going to answer me within 24 hours which means I could lost my flight date but everything went smoothly and I received the booking reference on time

Upon final payment for my tickets, I was given only one option to pay, and that was by becoming a Prime Member. There was an option not to become a Prime member; however, this field did not accept my entry, forcing me to click the Prime box. I then received an email welcoming me to Prime membership. It stated that the first five days of membership were gratis, then I would be charged $9.00 monthly, and that I could not cancel until one year had been fully paid. Shame on eDreams for this shady practice.

I put in my destination and dates. Less than a minute I had several options. Put freeze on my flights and had time to make up my mind about travel dates and pricing. Chose my flight and booked right in line. Great experience!

Ka disa avantazhe ka dhe zbritje ka dhe vonese ne konfirmikin e biletes

Whilst we are happy with the efficiiency of your website, the tickets are 20% more expensive if booked directly through JetSmart. That was not very good at all.

So far, so good for my first time. Looking forward to doing more with edreams.

There was a mistake on the timing of the flight.
In order to change to time i had to buy another ticket or i will be charged for customer service and the flight change

The low prices offered on certain flights balloon once you add baggage, seat reservations, etc. And I booked 3 flights through Edreams with one 20kg. Suitcase in each I don't see it in the reservation confirmations nor entering the airline websites. I'll have to find out at each airport and hope to have a good experience, in which case I will recommend Edreams more enthusiatically..

It is k, I do not have so much inquires but could you please answer the following questions:

1- I already subscribed in Prime, I need to cancel because I don't know it is with monthly fees starting from 21st Dec, could you please guide me on how to unsubscribe?

2- I noticed that only my travel from Dubai to Riyadh on 25th of Dec is with no bag could be allowed on cabinet, the only allowed is " personnel" could you please describe what is the definition and weight allowed for personnel

No e-Ticket /Invoice provided to confirm the booking and payment. Itinerary received from Jetstar as an e-mail is in Chinese language which is unacceptable for the transaction handled on eDreams in English and de facto language in use in the destination.