Overview
eDreams has a rating of 4 stars from 11,083 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
I used eDreams services just two time but everything was perfect and as a eDrime Prime member I have also lot of discounts that I use every time.
Im so happy with edreams and easy in using
And have to much information in edreams
Very good! Reliable, easy and friendly to use, good prices and offers
I wish the bill would show the details of the extra services!
Easy to book however is there an option to book multiple person
Not the best experience The prices was changing and to book and pay for the ticket -- was not easy
Ok. It was the best value at that moment so it was the right choice
Dear Angelos,
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travel.
Sincerely,
John
Customer Care team
Fast and easy and to choose seat and make payment was fast too. Thank you
It was really easy to get started and it is really cheap, fully recommend it to others!
Amazing
Everything went so quick and so professional
Thank you so much
I finally had to ask a friend in the States to call the airlines to confirm the flight.
Dear Patricia,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will email you at the address you used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
I am satisfied.I am excited to book this flight
And next time I want to choose this.
It's been a very positive experience. Good prices plus a very good and efficient service
I had no problem! Every thing was good! I never had a problem with eDreams
Thank you so much. I managed to book my flight very easily and fast using your service for the first time, with an extra promo.
Easy to book and saved a considerable amount in accommodation when booking together with flights. Will definitely use again.
Every steps was clear, and the price was the best one, keep the good prices
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Aina,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
Aniket
Customer Care Team