Overview
eDreams has a rating of 4 stars from 11,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Easy to book and saved a considerable amount in accommodation when booking together with flights. Will definitely use again.
Every steps was clear, and the price was the best one, keep the good prices
My experience with eDreams was excellent. The booking process was smooth, and I found their customer support to be very responsive and helpful. Everything was well-organized, and I had no issues with my travel plans. I would definitely use their service again and recommend it to others.
Could be faster and I dont know what to say because I dont want to say nothing
Excellent very good and reliable with very fast connection and service
Awesome and quick, thanks for the great portal and the service.
Everything good with my booking. Good price and service. Good overall
Delayed. Still waiting.2 hours delayed. Changing the airplane
I was done buying tickets by Edreams and I was very satisfied. Perfect done
Easy booking and quick booking confirmation email received
Good and very nice. Thank you very much for you help and assistance
I was satisfied with the pricing and the process. The efficiency and reliability.
Great site. Very easy to navigate
Great site. Very easy to navigate
https://www.edreams.com/travel/support-area/
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https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Solongo,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will email you at the address you used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care