Overview
eDreams has a rating of 4 stars from 11,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Great site. Very easy to navigate
Great site. Very easy to navigate
Good experience good experience good experience I hate when I have to write more
Great service, very affordable and customer service is great too
It was quick and simple and the value for the price was excellent.
I found the website easy to follow and was easy and quick to book definitely recommend 👌
It is good experience. It shows all good option for flight option
It is easy to subscribe prime account but it is complicate to cancel.
The booking was done without difficulty, even though the itinerary was not the simplest.
I was charged more than quoted. I was quoted $104.00 and charged $123.00.
Service is excellent, got to me back rifht away and the price is very reasonable
The prices are reasonable and shopping is very easy And all and very safe
This is my first time booking in E dream's and for me is verry good
Very good. Very good very good very good very good very good very good
Fast easy process no problem liked how easy the process was no problem
I use a lot e dreams. Y made plane reservations and other. I recomend it.
I booked a flight from Maui to Molokai. It was easy and edream sent me the confirmation. I learned later that the airline has been sketchy with their flights. I called EDream and their representative assured me I would be contacted if there was a problem, and that if the airline did not provide the booked flight, EDream would refund my money or help me with other arrangements.
https://www.edreams.com/travel/support-area/
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https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sheldon,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will email you at the address you used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care