Overview
eDreams has a rating of 4 stars from 11,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Good and very efficient information was clear and understandable.
There were 2 persons serving perhaps 12 persons. They were attentive and professional.
Hotel contact are wrong.
Person call me tonight confuse me about hotel confirmations.
Excellent and prompt service! Very reliable service.
Thank you.
It was wonderful experience. I like this apps. This apps provide cheap price.
Good service and affordable air ticket prices. Good experience.
Dreams had the best offer and the booking process was simple and easy.
Helped make it easier to pick where to go for our vacation as well as hotel to stay at.
Good website.
Good customer service
Thanks for offering your services.
Good choices to fly with.
EDreams app is good for flights
Very good app and gives more discounts on flights rate
Nice experience and good communication. Kind and welcoming person
I didn't struggle with booking. I like it because it makes life easier
It is very fast service. It has to keep providing with more to
Dear Desta,
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
It was great and I will continue to use it. I can even recommend friends to experience it.
Is my first time I like but I need to recommend to my friends let's see
The purchase was fine. I received the information correctly
Dear Laura,
Thank you for your feedback! We wish you all the best on your upcoming journey.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
More cheaper than other website. I would use this website again other time
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Dhayalan,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
Aniket
Customer Care Team