Overview
eDreams has a rating of 4 stars from 11,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Very easy to book on line and for me as a first experience it was so far so good
It is the first time for me traveling through this company. I hope it will be a good trip.
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
At first a little hard to get going then I got more confident like I said so far good
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
I don't know much it's my first we will trying! I think this is best for me! Thank you
Dear Nedelcheva M,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It's easy to find what you are looking for on this site, and how to buy a ticket too
Dear Philomena K.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
Friendly and easy to use. I haven't actually flown yet, but I have faith that all will go smoothly
So easy to do it, I was looking for some flights and have so frustrated because they don't helped.
Dear Maria I.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
I love this website, the prices are great and the last minute deals you can't say no to them
Dear Maria R.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
I was very satisfied with everything I had to do and you guys help me make a good decision
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
It does not matter if there's a free trial period. I don't like to be forced into a membership.
Easy to navigate the app, booked in minutes. Got the travel documents to my phone...yet to fly!
J ai met le nom de mon salon de coiffure. (Fratello coiffeur).alors que mon nom c'est abdelmoughit el badi. Alors maintenant je ne sais pas comment faire pour changer le nom sur le belliet d'avion.
Les billets ont des prix abordables et la réservation se fait rapidement et le paiement est sécurisé
I booked a two way flight to Las Vegas with you.
You sent me a letter, stating that the booking was successfull.
You deducted the payment.
You did not answer any calls.
You did not answer your 24/7 hour service.
You did not respond on your FB.
Your site did not work.
I was unable to check or cancel my reservation.
Had to go to the airport and come back. My name was not on the passenger list.
COULD NOT FLY.
LOST A WHOLE DAY!
WAS IN DISPAIR, NERVOUS!
UPSET!
Lost a hotel in Vegas.
Got your letter, stating it was an error, SIX! Hours after the flight have left.
Send you email asking to book for the next day.
Spent night waiting for your response.
Did not receive it.
Did not ask for a return flight.
Realised that you booked it.
Had to purchase a more expensive one way ticket.
$100 difference
Sent you a receipt. Did not get the difference.
You were trying to tell me thatURGENT TRAVEL ISSUE
THERE WAS NO URGENT TRAVEL ISSUE, SPOKE WITH FLAIR AIRLINES.
YOU HAVE SPOILED MY HOLYDAY!
IS THIS A WAY TO TREAT A CUSTOMER?
THE ISSUES WAS YOUR TERRIBLE SERVICE!
Dear Orit,
I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.
Regarding your query, please check your email (and spam folder) as we opened a case with further information.
Sincerely,
Customer Service
I hope that it work excellent.
It's my first experience with EDreams
Excellent website, lots of choice re flights etc. Simple and easy to use. Great value too.
I was able to find the cheapest flights with more flexibility and zero hassle. Love eDreams!
They Find me a good flight and reasonable price
With enough luggage check in
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team