Overview
eDreams has a rating of 4 stars from 11,074 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
This site is very good but I did not like that I had to subscribe to eDreams Prime, which I did not want to. Marie
Dear Marie G.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Very convenient way to find tickets, hotels or car rentals all in one place with very good prices.
Booked. Wanted to add a bag. Tried for two days to get a price... Still can not get an answer... Abismal
Dear Marc,
I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.
Regarding your query, please check your email (and spam folder) as we opened a case with further information.
Sincerely,
Customer Service
It was good and easy to use site for searching and booking for my trip.
Okay, not the greatest. Done more so based on emergency last minute basis. Wasn't the best price. It was what was available last minute.
Site was easy to negotiate and gave several options forbmy journey - including, ultimately the best price I found anywhere.
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
So easy, so qool and so cheap (sometimes) to use it, find many times tickets where I can't find elsewhere
Dear RobertB B.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It was a great reseasonable app it was cool they explain everything about your flight they tell you resealable prices
Dear Joshua J.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Too many hoops. I now cant login. The website makes you signup and then I cant login to amend anything
Did not confirm booking on 1st leg of flight; wouldn't cancel 2nd leg of flight, no refund 8 days later
Edream keep holding the refund for 10months after so much time i spent to chase them up and keep asking them for refund.
Very quick and easy, price is competitive. The prime is not really worth it, it can include free cancelation, not only the fee.
Dear Thanh L,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
This website gives me hope when I wasn't able to get the date and time I am booking from the other booking website.
It has been a very satisfactory experience! Thank you very much!
Very good! Easy to decide! Easy experience! I recommend other people to buy tickets throug e-Dreams!
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
I booked a 2 way ticket. As I checked the confirmation email i saw that i got just a one way ticket. How is this possible. I paid 240 eur.?
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team