Overview
eDreams has a rating of 4 stars from 11,073 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
I had my fly trip cancelled with Blueair company, so I had to reschedule the flights. Thank you,
I have got great deals with you
All was ok.thank you very much. I hope the flight will be good. Thank you very much and good luck in bussiness
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Quick and easy booking we are waiting for the tickets …….hope you'll send them asap.
Really good experience I have had on the site using their deals
Edreams use edreams prime whith a trap, to take you 59.99 from your account,
Dont' use edreams anymore, is a SCAM
My worst experience every using a travel agency, I made mistake in my niece name inside of typing h I did g, I catch my mistake 3 munities after booking, and try to communicate with this agency ( took 4 hours to get a hold of a person, than the gentleman told me they escalate the issue to another division and it will be fixed, next day ( as Today April5th 2022) I got a email that they cant Change the name because of the airline, I didn't buy it at all, Mistake happened before to a lot of people i know and name being fix sometimes it required a fee, but the airline didn't want to fix the mistake, that's ODDS. So i called this EDREAMS (for me its a nightmare) and the Customers service that he was sorry for this issues and to cancel my flight, it cost me 300$
GOD BLESS AMERICA, I Never had issues with any Travel agency here, and thank you for making me 100% sure that i will never use you or recommend you to anyone.
Here is the email
Dear customer
With regard to your booking reference with eDreams
As you requested for name correction.
We checked and tried to correct the name as you requested but the airline not allowed to do so.
We apologies for the inconvenience.
Kind regards,
Your eDreams Customer Services Team
Did you know you can manage your booking online? Click here to check the status of your refund, request an invoice, cancel bookings, request a resend of your confirmation email, and more
I purchased a flight ticket over a year and a half ago, had to cancel due to covid and have yet to receive a refund.
I enjoyed while booking. I can recommend to everyone. Website is much organised and easy to buy.
I cancelled the ticket 12/12/2022 bicos of mistake on the date.i but another ticket on 13/12/2022.please I need a refund
Dear Luis C,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are looking forward to seeing you again soon!
Sincerely,
Customer Service
I don't know, I can give review when trip will be completed.a
Aside to my experience to book my ticket to eDream i will tell to us im very very satisfied. Because have a good service
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Please I cannot use eDream reference into the airline reference during the check in. Or I have to wait a little to check in
Smooth and relaxed. Great experience. Great stuff. Although the flight was delayed, it was nice and pleasent
Good chances. Nice prices. I found it in the search with nice way and good apportinties in the reservations plus the nice prices
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Great and comfortable and so lovely with custom during service and thereattends to custom pea peacefully
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Everything on time, the gate was nearly to the chaking area, water and chocolate free on the plane, everything was fine.
Dear Daniel N.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Don't be fooled by the cheap prices, trash of a website, trash of a costumer service, stay far far away.
Hope it will be awesome journey I really like to travel from edream family I hope it will be my best journey ever
Dear Arun B,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
Good experience, easy to use and navigate around the app. Booking information received within 24hrs. Very happy
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
https://www.edreams.com/travel/support-area/
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https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Viorica N.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service