Overview
eDreams has a rating of 4 stars from 11,093 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
It was comfortable and ease to use. We are traveling and we need to find options for ease to travel.
Good but I have not been able to select our seats which is highly unusual as I have always been abe to select the seats.
I had a good time during the process since it was very easy and was very accessible to me. And I enjoyed the process. Thanks
Dear Eric A,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are looking forward to seeing you again soon!
Sincerely,
Customer Service"
It was a wonderful experience with e dream and it was very easy to make a reservation with those people so thank you so much e dream
Dear Awad A.,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are looking forward to seeing you again soon!
Sincerely,
Customer Service
Being an NHS keyworker I had a discount code. No matter how hard I tried I could not find anywhere during the booking process to enter this.
I needed to wait several hours for approval. This is prevent for me to choose the best options during the hours. For me, the time spent is a problem.
It was good experience with right information also there was a good discount so I like it and I will recommend it soon
Dear Riwan S.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
When I had a problem, I called directly, and the problem was explained. I was able to correct the issue at my end.
Dear Joyce S,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It was a fast booking in a short period of time but in general it was very good experience. Fast and correct service.
Dear Fredi P.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
EDreams is very good option for travel. Price is much subsidized. I love to travel again and again through eDreams.
Dear Kumara K,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
I was lucky to find eDreams. I got a good deal. The system to get to the final positive end was clear.
Dear Nasir S.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
My booking experience was positive, however I was confused about the booking confirmation was actually my e ticket,
Otherwise everything was perfect
Dear Christelle E.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It was fine, everything is fine. I don't have any problem to booked my travel to Holland. I hope everything will be fine when I will travel there
Was good to book throw your web. Hope to book again when I need. Was good deal for good price. Tank u
Dear Sara F.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Easy to work with and easy to compare prices of flights before making your final choice. Easy application for both android and iPhone to work with.
Dear Martin M.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Very precise, clear details and easy to book
Website made it very clear on pricing and easy access to find out destinations
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
It was a pleasure to learn and to know about eDreams. It was simple and easy to trade with eDreams and we will for sure do it again.
Dear Ralf J.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
My experience was fantastic, the filling of the form, the paying system and the way I got my confirmation was very quick
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
My experience was very good, the site is very Efficient, accurate, the information is there, not hidden
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
When you see the price(all tax include) but it's not true, when you paid you need paid another tax fee.
Dear Mary,
I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.
Regarding your query, please check your email (and spam folder) as we opened a case with further information.
Sincerely,
Customer Service
https://www.edreams.com/travel/support-area/
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https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team