Overview
eDreams has a rating of 4 stars from 11,093 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
The search is easy and the price is attractive the destination. It could be better if the seat selection is provided for free.
I was convenient with most attractive price. I usually use eDreams since it is very simple and convenient to use it. I like it.
Dear Umer G,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Extra charges going to my account. I got more emails saying I signed up for something called Prime. I don't think I signed up for this.
It was the first time using edreams website. I highly recommend edreams website because it is helpful.
Dear Charlot F,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Please please NEVER BOOK TICKETS THROUGH THIS FRAUDE WEBSITE. I book my tickets i called them 11 time they kept on hanging up on me n promise to call me they never called me back
I was managed only print the flight in the edreams web,I didn't get the pdf file that I was asking.
But in the end in was successful.
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
I do no. Know where my ticket is. Help! I have a number but I still do not have a ticket. Complicated to understand.
Good deal and great experience and always looking for best and cheap tickets including great luggage deals
Very fast response and easy to understand and easy to book my tickets and very easy first time like me to use the site
I wanted to find a cheap plane ticket to take a trip to California and Edreams helped me with a ticket.
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
I only received half of the itinerary. I booked 4 flights but I can only see 2 of them in the booking itinerary.
They should charged me eur 220 and when I clicked confirm they charged me eur 334
And they don't give me any answer... don't try to use it!
I have made my booking online. I am going one way back to Sydney. I will give you my experience once I will arrive back to Sydney. Thanks.
Dear Tanino A,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
The website was clear and accessible.
The prices were interesting and the response and follow up build trust with customers.
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
It's good experience with robot assistant. I ask questions about my ticket. Finally I had my ticket that's good
Dear Ainur S.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It's a good experience.edreams is a very good site for buying air tickets.prices of ticket is very best
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
I do see the different price when I am selecting and when I do see the total it is different - it is total wastage of my time to work like this
First time booked through Edreams. First time booked through Edreams. Heard several good things about it from friends. So book now!
Dear Robby S.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Very easy to use. I will be looking at traveling more using this site.
Very perfect very suitable, timely service
Timely response, important information distribution, lovely work
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team