Overview
eDreams has a rating of 4 stars from 11,090 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
My trip was amazing. Good information was given It was clean the airport and the plane. Everyone was friendly at the station and on the plane
Please send me an invoice for my payment. I indicate, that I need to have an invoice for the payment.
Dear Volodymyr S,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Regarding your query, please check your email (and spam folder) as we opened a case with further information.
Sincerely,
Customer Service
It was easy and quick check in was fast and easy loved the ease of purchasing and confirmation of the trip
Dear Laquita M.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
The booking experience was good. The booking app was user friendly but the booking website was frozen so I resorted to the app.
I don't have a time! Especially at this day when you are sending your email. After 1st January It would be okay?...!
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
As we're retired not always easy using the internet but we found it a good experience so many thanks.
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
For me I'm not see anything you can help the learn maybe those who doesn't have experience to used app
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Wizz didt charge me yet. And I don't know what is going on. I got a confirmation but they didn't charge me.is it normal?
Price increased by $10 during the checkout process. At least 15-30 minutes should be allowed to finalize.
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
I need the receipt for the payment I made. I don't have anything to add but you request 50 characters bla bla bla bla
Dear Amy E.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It's excellent and wonderfully secure doing business with your organization. I can't wait to be a productive member in the nearest future.
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
On like other companies, eDreams look like a good different airline ticket company, but I can't say anything yet unless I use them.
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
After having 2 flights cancelled by another airline, my booking with eDreams was magical. I went from being stressed to smiling.
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Comparing the price of eDreams and easyJet, I payed 8.- chf more for the same flight and service on eDreams.
My suggestion… compare before you book!
Never able to use the tickets I got instead of a refund, they just keep stalling and ignoring since Oct 2022
Dear Yuri,
I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.
Regarding your query, please check your email (and spam folder) as we opened a case with further information.
Sincerely,
Customer Service
Good. But i dont have time for this stuff. Just send all info as u do about trip and offer discounts
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
First service I'm so happy with that I would like if they approve more when you use the app this is all my concern
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Cost of flight was alot cheaper with eDreams. Had to wait for processing to be done but it did say it could be upto 24 hours.
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
I had my doubts based on the reviews; however edreams was a hassle-less online booking experience. Would use again.
Dear Lacey A.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
https://www.edreams.com/travel/support-area/
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https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team