eDreams

Uncompensated flight delays and cancellations
There was a one-hour delay on the flight from Geneva to Zurich. Upon my arrival, I found that my connecting flight had been cancelled, necessitating an almost five-hour wait. Consequently, I reached my destination late, which made my pre-arranged pickup impossible. As a person with a disability, this situation caused significant discomfort. I commenced the next day's meeting already fatigued due to insufficient sleep.

Be warned, savings are just a few quid and its made difficult to cancel your trial Prime membership which auto renews at over a hundred pounds! I've just been trying to cancel but the site won't let me delete my card details and only provides a UK phone number to contact them, there is NO website cancellation available. I'm over seas and it looks like I'll have to contact my credit card company instead to warn them of the impending abuse of the card.

I had booked wrong ticket and wanted to change it, so I wrote e-mail right away. Sorry to say, but I did not get any feedback. Instead I got my booking confirmed. I would have bought the correct ticket through edreams but probably that is the last time I use this agency.

After discovering the site/tool to this day i have experienced an extremely pleasant benefit for the different possibilities of flights with different conditions and prices that facilitates decision making.

I booked my flight using the free 2 week prime trial period, which admittedly I was very happy with. I rang to cancel this within a week and the customer service agent was helpful and polite but was pushy in trying to objection handle and talk me into staying. I assume this is scripted so no shade on them they were fine and confirmed they cancelled. However I have now been charged the Prime membership after explicitly agreeing I wanted to cancel. I tried to call again but I couldn't get through. I will continue trying when I am able to but overall I am incredibly unhappy with this. The offer was 2 weeks free which I made the most of and can't believe I have now been charged after being told it was cancelled. It seems they lure you in and then make their money through either pushing you into continuing a subscription or lying and taking your money anyway. Very poor.

First time user with last minute booking to fly home. The rapid booking confirmation and app appears to work ok. The only item missing is confirmation that bags will be automatically transferred during connecting flights.

So i've booked my ticket got the details of confirmation of booking but haven't received my e-ticket which i supposed to be getting from you through email like all other companies do. I emailed you about this but its not helping

I have some comment about the luggage, because in my booking it has no inclusion of information of maximum weight is allowed it just informed that each passenger could bring one personal bag one hand carry and another bag but without information of how much is the maximum baggage allowance.That's it.

Completing form was easy, but it did take numerous attempts to actually pay for booking. I would normally pay on credit card, but I kept getting message that there was a technical problem, I then tried my debit card and eventually Apple Pay.

Experiencing e-dreams feels like diving into a unique, digital world where reality and imagination blend together. It's a bit like dreaming, but with interactive elements that let you shape the experience. There's a sense of freedom, curiosity, and sometimes even surprise, as each e-dream feels fresh and personal.

Managed to book an easyJet flight for less than on the easyJet site. The highlight was spending half on cabin luggage than their official website. All this with the caveat that the savings haven't covered the edreams membership cost - yet.

I bock many tickets over you company and every time I was satisfied. Only complain I have is that you raise the price of ticket as close departure date is coming. I really think that this is not correct.

It was first time to me with you and i got what i wanted. I hope to continue communicating with you to make various reservations related to air flights as well as hotel accommodations. I travel to Germany often with my family. As I mentioned above, it was my first experience with you and I found what I was looking for.

I didn't realize at first that the 4-star hotel I booked would be eco-friendly, but what a nice surprise! A whole hotel that actually cares about the environment; from eco-friendly furnishings to recycling bins throughout the property, eco-a/c and lighting! Such a refreshing breath! And conveniently located in the heart of Barcelona, walking distance to all the sites and just north of the beach! And has a pool and hot tub on a beautiful upper terrace with views of the city and conveniently serves food until 11:30pm at night for late night snacks or 24/hr room service! I will definitely recommend!