EconomyBookings

"Caveat emptor" (buyer beware)
I booked a car with this mob before reading the reviews online. Once I read many reviews about how others were faced with exorbitant add-on costs when they presented to pick up their car, I decided to cancel my booking 30 minutes later and ask for a refund. I did get a refund but it was nowhere near what I had paid in the first place. I ended up going directly to the car hiring company and I had no problems. 08-12-2023
I got this email from ECONOMY BOOKING today...
Now, cancellation is FREE!
Stay flexible with Free Cancellation
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Have your travel plans changed? Now cancel your booking for free up to 48 hours before the start of your car rental! Just top up your Credit Wallet and use Booking Credit for future bookings right away without waiting for a refund. And no more cancellation fees!

I love the amazing response from ebooking. They ask me to contact them via their website. When I enter the data, nothing happens because it is blocked in advance.
So your apologetic comments are bogus to show that you care about customers, which is a complete nonsense.
Your response is a simulation of the good image you want to give.
If you really want to reimburse me here is my reservation number B*******

Don't book your car from EconomyBookings! They say "Total to pay on arrival" is not the total truth. I had to pay an extra $40.00 for taxes and fees when I went to collect the rental car. Also, EconomyBookings asked me to make a prepayment when I booked. I paid $16.87 which I thought was part payment for my rental. NOT! At the car rental, I found this payment was a charge by EconomyBookings for booking though them. Dishonest tactic!

DO NOT USE THIS COMPANY! IT IS A SCAM! We booked a car a month prior to the trip through the site. We showed up at the airport in Riga where we were told by Enterprise that no car is available. Speaking to Economybookings customer service, they simply said that "something must have gone wrong, fill out a form and you will get refunded". Please note that we had received a confirmation email and money had been drawn from our card already. Following the incident, we filed a form that took 5 days to get a reply to. The company did refund the money but offered nothing else as compensation (the car we managed to book on site in Riga was 2.5x as expensive). Worst I have been treated as a customer.

I had to cancel my rental car because when I got to the airport the line wrapped around the building. I was told it was three hour and 45 minute wait. Being by myself with my luggage I was unable to use the restroom so I had to get out of line. I did not want to start at the end of the line again. I am 60 years old and believe this was unacceptable waiting time. I will continue to fight for a refund. It also would be helpful if you could talk to a person but there is no customer service for refunds. This is some type of robbery for my $540. I also believe any good reviews coming from this site are not legit.

When I paid for a VW Polo automatic at Edinburgh airport 09 to 13 June and got a Fiat 500 instead I tried to communicate with them. I have been trying ever since, but they do not have any proper customer service. They just have some people telling me from time to time that they need more time to sort this out. They have ben doing this since my first message to them about this on 12 June. Do not ever use this company. I don't know how they can be allowed to operate this way.

They (EconomicBooking + Thrifty) took your full payment but no rental car was provided due to flight delay. The flight was from Toronto to Newark. And the rental car payment was for 6 days. When I come to Thrifty counter in my next flight for the car, they told me the reservation was cancelled but can have a new rental without refund the money from my current booking. This is unjust business practice by any terms.

You guys are so greedy, economy booking is the worst company to use. They ate my money and when I get to the rental place, they told me owner is out of town. I have been waiting on my refund since then. This economy booking is not creditable.

They are scammers. They took my booking, I cancelled in 1 hour because what they confirmed in the booking was not what they advertised. Its been 26 days and I still haven't got my refund back. (They charged me the whole amount!). Now I have to dispute with my Credit Card and fight this charge. Waste of time and money.

Booking number: B*******

I have made a booking online from EconomyBookings.com but cancelled next day and wanted my full refund but still haven't received anything after 3 months of waiting and in there policy it states that I will get a full refund from 3 to 5 days? I have emailed them and called them so many times but they just won't refund me my money. This Is against the law what they are doing and I am not the only one I researched the company and so many people are having the same problem please can someone help us all and sort this company out and get our money back.

About an hour after making an online booking for a vehicle with Economybookings, I tried to cancel the booking. I was alarmed when there was no cancellation option on the web page so I called the U.S. contact number. The agent "Carl" was very sarcastic and was somehow able to see from his computer that I had made another booking with another online company for a different car. This further alarmed me and I could only surmise that Economybookings either has spyware and Carl was able to remotely access my computer. I'm also fearful that I have set myself up for identity theft. Stay away from their "Best Prices" deals! It's not worth the anxiety!

I'll start with the background. My car broke down, and it was necessary to urgently go to another city for a meeting. I had to call the company and look for options. Stopped on this company, they offered a BMW Z4 at a price much lower than the competition. Well decided to take it. I sent all the documents for some kind of verification, they said that everything is fine and you can come for the car. I came right behind the car, it was with a full tank, clean, everything was fine. During the rental I scratched the disc a bit, knowing my guilt upon arrival immediately reported the problem to the managers.
They took the amount specified in the contract, everything is fine, but then they found some kind of scratch (I personally did not put it on purpose) and searched for it from the photo. After 10 minutes they said that everything is fine, she was. Therefore, my first experience in car rental was excellent! I'll contact you again!

I made an order with economy booking, two or three days ago. In the order, I included full insurance coverage for the car I rented, a total of $210! When I came to pick up the vehicle at the car dealership I was informed that I had to pay another $460 to get full coverage for the vehicle. It's a scandal that you don't inform me in advance, that no matter what I pay in advance and how much money I paid for full coverage, it's only basic insurance even though I had to pay more money for comprehensive insurance. This caused me to cancel the trip and cancel hotels, And in addition to everything, the clerk who spoke to me from the economy booking company informed me that they would not give a refund for the payment and hung up on me.
I understand that according to the rules I'm not supposed to get a refund, but I didn't take the car because economy booking didn't fulfill their commitment and actually lied to me.