EconomyBookings

I canceled my rental car booking 7 weeks prior and after 4 phone calls and one email I have yet to receive my refund. They keep telling me a few more days. The first person I talked to never put the cancellation order through! They are based in Latvia so you also have to deal with a 6 hour time difference.
I would never recommend this travel site!

I have selected care specification which is 4 large bags and paid extra, upon arrival i had to wait for 5 hrs in airport finally they got the car and force to my to pay extra. I had no choice but to accept after long waiting time, when approached economy bookings i did not get any response for more than months and when i call them they keep me on hold for hrs although it is overseas call
They are none trustful, they give fake car detail and ignore customer, i strongly advise not to rent from them at all

I rented a car through this company in November 2022.we were flying to Orlando for vacation and Hurricane Nicole came through the State of Florida and the Airporrt was shut down. We were unable to get to our destination as the airport was closed and no flights. I explained all of this to economy bookings and they refuse to give us our money back. They gave us a voucher which I've tried to use and it never seems to work. What a joke this place is, no empathy for people. I can only hope that others are treated better than myself. I will never again use their services. I am disgusted with their ideals and lack of care. Terrible company, heartless and evil.

Absolute SCAM!
Avoid this company!
Booked car in Spain - Malaga...However reading again and again their conditions (all in small letters - be aware!)I have decided to cancel my booking.I had an cancelation insurance however it's is now a month from cancellation and still no money refund! I am reporting today to Bank and Police about the fraud!
Also, no response from the Economybookings about the refund!

I've made a booking with insurance through these guys before the pandemic and they will accept that I'm entitled a refund of £700+ yet they have not provide 1 penny and not intending on doing that any time soon. They provide a voucher, but who would in their senses book anything with them again when they won't satisfy/honour the customer's rights with an acceptable policy?!?!?!? STAY AWAY unless you're ready to throw away your money.

This was my first time with economy bookings.com. I made my booking before getting to the shop near LAX airport to get the car and paid $850 for a vehicle for a month and then when I got there the amount rose up to $2200 without including the car fees of $850.
The seller at the LAX was very kind and helpful and did the cancellation and tried to take action so I could get my money back.
I have been trying to contact economy bookings.com from day 1 and even contacted the helpline and the support team. They asked me to hold back and will reach out to me as soon as possible. It's been a month now and I have heard nothing from any team.
I didn't even get the car and also lost my money, I want economy bookings to refund me my money as I am facing a lot of trouble and I am out of funds.
I hope economybookings.com to read this review and take action regarding my issue.
Looking forward to hearing from you,
I am helpless in this case.

Warning This Company is a scam I was charged for a Rental car Booking and was stranded at the airport. The rental car company didn't even have a shuttle to pick me Up. They still charged my credit card for services and insurance they never provided.

They should be investigated and shut down by Consumer protective services. I was stranded at the airport for over three hours trying to get an Uber. Sometimes It best to go with a proven company they are cheaper because in the end they will not provide you with the service you paid for. And still charge you. Buyer beware you have been warned

I left a favorable review but did not leave anything in the comment section of the review. I was surprised to see my review with comments generated by the company stating how good of service they had provided. Smells like FRAUD to me. Car was as expected and friendly staff. Nothing out of the ordinary except fraudulent comment section of original review.

We paid over $3,000 for our rental. Received an email reminder last night about collecting our vehicle this morning. But when we went to collect, we were advised that the booking had been cancelled! Yet we received no communication about this (only emails confirming the opposite). We called Economy Bookings and spoke to a guy who clearly couldn't care less that we were now stranded in a foreign country. Economy Bookings took zero responsibility for completely stuffing up our booking. Instead he wanted us to pay a further $7,000 for another car! I requested to speak to a manager, he said no. I requested to speak to customer service, he said they only have an email address we can use to request a refund. Would never, ever deal with this company again. Horrendous service.

The detail you are lead to focus on and see on there web pages do not represent what you will pay. Look closely at the light grey detail below, hardly noticeable, that is the price you will be paying, once you click ahead you will not see it again until they have your money with a contract and no way to retract.

Careful cancellations are not free.

I booked a car with announced free cancellation.
They charged me 60EUR! To refund the money (over 20% of the original booking). A shame.
All written in very long terms and conditions stating that they refund it to your Credit Wallet... (not credit Card) if you want your cash back you pay 60€.

For me, wehter fair nor legal.