Your associates are very hospitable. Especially the guys that greeted me when I returned your car that day.
So courteous and personable. Good staffing - minimal waiting. Appropriate staffing is so important in customer service these days!
Excellent booking service. Precise information and price.
Definitely I'll recommend this booking company to my family and friends.
They have great customer service and very helpful. The cars we always get run good. :) good. :) good. :)
Great service and fast. Keep up the good work. Thanks for a great experience. Very friendly and accommodating!
Love this rental location! The team is always fast, super helpful. And the drop-off service is so convenient!
Never had a problem renting a car here this is always my go to place. Everyone is always so helpful and accommodating.
The main point was good value for money. The vehicle we received was up-to-date, clean and spacious and a pleasure to drive.
In this company, I feel great. They communicate respectfully and sweetly, which immediately gives a definite plus to this company. I recommend
They confirm the booking and when we reach the booking is being cancelled. Please don't book through this site. Worst site ever
Great staff good price for van rental very helpful on reception and very clean vehicles and easy to drive in and out
Car Opel Mokka, a great and dynamic car, he brought me to my destination so quickly that I will probably take it again next time
Steven and Mickey were awesome and ao easy to work with they worked fast and professionally. Very friendly and great customer services.
Best customer service, best quality vehicles, best pricing. We are actually going in today or tomorrow as we plan our next trip...
I was extremely satisfied with the car, and Sydney was a pleasure to meet and work with! An absolutely "no glitch" experience!
They gave out a beautiful car, this company now means a lot to me, they treated me with all the attention! Thank
I stopped into the store and was given a better rate than I could find online. The vehicle was ready as scheduled.
You can enjoy a pleasant trip, take a car of the best business class, then you will enjoy life just like me)))
We got a free upgrade to an SUV in Dallas TX and great service from Dollar Rental Car. Thank you! You guys rock!
Overview
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
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- Riga, NY, Latvia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members