I wish this company only prosper and grow further! I like how you are with cars and rental prices. This is a huge plus for you!
I rented a car, I'm very pleased. This fleet is worth the money. I flew to Amsterdam and needed a car, it's good that a friend advised this service.
Excellent pricing, need to be a tad more lenient on return time, should be a grace period of at least an hour passed actual return time.
Don't use this company its a scam they will take your money and that's it, companies don't work with them, don't let them ruin your holiday
My card was charged 3 weeks ago, I canceled the car reservation (for next 3 months) right away - I sent twice to SUPPORT & RESERVATIONS - No answer - They keep ignoring me
B*******
Gil Rotem
Dear Gil,
We sincerely apologize for the unusual delay you encountered. Such instances are not typical of our service, and we understand the frustration it may have caused.
If you have yet to receive a response to your inquiry, we encourage you to fill out the dedicated form on our website in the Help Center section. Kindly include your booking number and provide a detailed description of your issue. We are dedicated to addressing customers concerns.
Best regards,
EconomyBookings.com
No explican los términos del bloqueo de tu dinero en la política del contrato, además de no poder disponer de respuesta en tu idioma por las operadoras no lo considero un buen trato, además de no facilitar respuesta rápida por email.No lo recomiendo.
They do not explain the terms of the blocking of your money in the contract policy, in addition to not being able to have a response in your language by the operators, I do not consider it a good deal, in addition to not providing a quick response by email. I do not recommend it.
Hello Rebecca,
Thank you for choosing Economybookings.com for your car hires, and for your feedback.
We are sorry to hear that you had a negative experience. Please send a formal request to our Customer service team and explain the situation. You can find an appropriate form by visiting Help Center section on our official website.
We look forward to being in touch.
Best Regards,
Support Team
Worst car renting experience ever, they don't tell you until after the booking that it doesn't include all the taxes and fees in the quoted price, which you don't notice in the fine print below the big font quote "total price due" after they've nicked you for their share ($50 in my case), then the scam renter (in my case Fox Las Vegas) gives you a bill for more than twice the amount you think you're going to pay and double talks you into believing that ultimately you will pay the economybookings.com price, then after telling you they are going to put a "hold charge" in the amount of the economybookings price on you discover they actually process a transaction for that full amount that is over double the price you expected to pay, then you have to dispute the charge and spend time and effort explaining it, then the car is a piece of crap that breaks down on you and almost gets you killed on I-215, and I'm still fighting this, bottom line if you want piece of mind and a good renting experience and not risk your life DON'T USE THIS COMPANY!
They will be getting my business from now on and I will definitely be recommending other's their way.
I Had an amazing experience renting here. I dint think I'll bother renting at the other places anymore
Great attitude & friendly communication. Providing great solutions & clear procedure when issues are addressed to their attention.
Very friendly staff - quick service - no nonsense - easy return of the vehicle- easy to access from the terminal
Service was friendly and courteous! Simple and easy drop off. Nice car I rented was a Subaru Forrester!
Received a great vehicle. I expected the smallest but I was treated as a valued customer thanks EconomyBookings
What a great experience, best rate, great little car. Economybookings did all the work... except do the driving!
I used this service, I really liked it. Convenient use and car rental for travel and other purposes.
Always friendly staff get you moving quickly in great cars at a great price! Antonio's provided great service!
The campaign promptly monitors appeals and solves problems. Develop your service and the company will flourish. Good luck!
Always nice and accommodating. Have eventually had 10 bookings and there have never been problems. Use the services
Overview
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
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- Riga, NY, Latvia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Rolando,
Thank you for your feedback. We are sorry to hear about your experience. Please send us your booking number at support@bookinggroup.com and explain the situation. We'd like to look into this to see how we can help.