Broken car and quick, uncomplicated help and a coffee! Don't freak out, take it as it comes and you're on your side^)
Thank you very much for your excellent assistance, you guys truly went out of your way for me! Will always use Economybookings!
Exceeded all my dreams and expectations :) This is my amazing first experience, which ended very successfully. Peugeot car is a good car
My experience was great, the employees were accommodating and willing to go the extra mile to make sure I was completely satisfied
Good price, no pile of paper contracts to haul around, good car choices, this is now my car rental agency of choice.
Everything was fine! As usual. Always use EconomyBookings and fully satisfied. I always get the same car as I booked Thank you!
Very good service, manager did everything to fit my needs. Still close to the airport and much cheaper comparing to airport location
It is incredibly sensational to work with this company, good service, good price, good vehicles, the best rental cars in the city
This is my favorite EconomyBookings location! I have rented from this location several times and they are always nice, friendly and efficient!
My review is grateful! My car behaved fine :) All my weekends, I rented for the weekend. Thank you. I will still turn
Exceptional easy to use site and great savings! I highly recommend and will continue to use! Can be used anywhere at anytime
We originally rented with another company who tried to price gouge us with 'fees' on top of the agreed to Expedia price.
I booked a car, they treated me kindly and in a timely manner. I had no problem regarding my request and service.
So far so good. Check out experience went very well. We'll see upon the return of the vehicle how that part goes.
Nissan Tiana, here is my long-awaited car, which I have traveled to cities in Europe for so long, take it, you won't regret it
The company has huge potential! The fleet is good and on the site you can easily pick up all the required requests
There is no contact to resolve issues. Credit card charged with no confirmation sent fir both myself and hubby. No contact information
I have rented cars dozens of times, and this was the smoothest and most pleasant car rental experience I have ever had
I booked here and got a great rate and had no problems like others posted and I am very satisfied with them
Overview
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
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- Riga, NY, Latvia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Hawa,
Thank you for your feedback. Should you have any questions or if there's anything we can help you with, please contact our Customer Support Team at support@bookinggroup.com.
Best Regards,
Support Team