I don't know what to say, but Thank You so much for helping me while my car was being repaired! It was a blessing and it meant so much to me.
This is a scam, stay away!
After the price is quoted and the deposit charged they inform you that to get the car you booked you have to pay 30% more.
The staff listens to a clean car. I highly recommend it. And for payment it is generally easy and simple. All you need is to have a bank card to pay
When I flew to Bremen, I felt a huge city on me, and that just on foot I won't have time. I rented a car and did everything in one week
Overall it was a very pleasent car hire. The staff was helpful and the economy bookings app easy to use. Looking forward to your services next year.
I was bit nervous at the beginning but when i met with the representative mr. Harjit he made me feel comfortable and he address all my queries.
I've been going here about 10yrs when I need a car to drive long distance and I must say, this location and the the staff are amazing.
I have never been disappointed so far. I will only rent from Economy bookings. I will also refer my friends wishing to rent a vehicle.
EconomyBookings was able to do everything Hertz could not. I was offered an upgrade which I gladly accepted, the price of which was quite reasonable
Prices are not real! They charge more after you paid. If you want to cancel they take 33€.
When you call them, they lie. Take twice the price!
I am happy and want to make deals with you in future. Thank you for your quality, i think you have good quality of service
It was super quick to pick up and drop off my rental car. Once I left the counter, a rep was waiting to take me to my car.
I want to email with a person instead of using an automatic response email. Is there a way to do this?
This is a very cool site. Trustpilot is much cheaper here than other sites, I really like this site and I recommend it to everyone.
In their work, there is always a need to rent cars, because it is fast and convenient, and you do not need to lose a lot of time
We were charged a fee in order to rent the car that the agent said it was insurance, but the agent at Sixt said I should've paid that.
Great crew! I had a problem with my reservation and they helped me through it with great respect for my frustration. I highly recommend them!
The service is good, they have good vehicles and the location is excellent on departure in London. Prices are lower than in other similar companies
Super good service, the girl at the counter is super nice and patient, very good experience. I would like to say a lot more good
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
Dear Customer,
We appreciate your feedback.
If you have yet to receive a response to your claim, we encourage you to fill out the dedicated form on our website in the Help Center section. Kindly include your booking number and provide a detailed description of your issue. This will enable us to prioritize and address your concerns more efficiently.
We appreciate your understanding and patience as we work to provide you with the assistance you need.
Best regards,
EconomyBookings.com