Rented from this place and was greatly impressed by the offered customer service. The staff gave me a free upgrade and helped me comprehensively with the inspection of the car
Easy to rent a car here, they are professional and friendly. I made a reservation online and didn't have a problem picking up and drop off. Got a nice car and they gave me back the unused credit.
Having been to other EconomyBookings in the area, the Hobart location is the best by far! Big thanks to Ian and the team for being so amazing time after time!
The best car rental in the area. They'll pick you up from your location and drive you to their location and vice versa. We often used their service when we rented a car to go on vacation somewhere.
You want to spend your vacation and have time for everything, then without renting a car in any way. Take the car and you will always be in time everywhere
The service was useful to me, the boss gave the green light to renting a car, and I immediately ordered a car for my working trips.
Thanks with SW Raymond
I came from Georgia, I knew that in this service you can rent a car, and I turned. The application was accepted, and I immediately drove by car upon arrival
I am always impressed by the level of service I receive at EconomyBookings. The people work quickly, they understand the customer's need to get in/out quickly and are always polite.
Rental car refused due to credit score but this site never refund or give credit. Of course rental car company fully refund the money to economybooking
Stay away!
If you are considering renting a car through this website:"EconomyBookings", this review is worth reading and will not take more than a minute of your time."
1- The company is located in Europe and only has a call center.
2- I rented a car through the website, and upon arrival to pick up the car, the rental location informed me that the full coverage insurance only covers the car I rented and does not cover the other party. I was told that I needed to purchase additional insurance to cover the other party.
After I had a minor accident on the side fender, when I went to return the car, they told me that I had to first pay the amount that the rental office would request. After completing the repair, I had to provide about 5 documents, including letters, receipts, and a police report. They also mentioned that the maximum amount paid would be only $1,500, as stated in the email they sent, although I hadn't noticed this detail in the email. When I returned to the email, I found that they had written it in very small font, and to this day, three months later, I have not been provided with the amount.
Hello Yousef,
Thank you for choosing Economybookings.com for your car hires, and for your feedback.
We are sorry to hear that you had a negative experience. Please send a formal request to our Customer service team and explain the situation. You can find an appropriate form by visiting Help Center section on our official website.
We look forward to being in touch.
Best Regards,
Support Team
I am very unhappy with the branch Skokie Illinois on Skokie Boulevard they are too expensive my experience with the Morton Grove branch on Dempster in Illinois they were really faithful I turned the car and I have no more to say
I rented a car for my parents on 14th of august 2023 and their flight got delayed, i contacted the car rental office in the airport they arrived in to let them know about the delay but they said that Economy Bookings cancelled the booking with no notice and no reason. I paid 200€ and been trying to contact them since, they responded once and told me to write an email to request a refund and i wrote several emails with the flight details and delay details, i got no response ever since, DO NOT BOOK ANYTHING FROM ECONOMY BOOKINGS, they ripped me off 200€ and there is no possible way to contact them, i recommend everyone to book straight with the car company DO NOT BOOK WITH ECONOMY BOOKINGS EVER THEY WILL RIP YOU OFF FROM YOUR MONEY. If economy bookings see this i am a student and still in need for a refund ASAP or you will hear from our lawyer.
Hello Nasam,
Thank you for choosing Economybookings.com for your car hires, and for your feedback.
We are sorry to hear that you had a negative experience. Please send a formal request to our Customer service team and explain the situation. You can find an appropriate form by visiting Help Center section on our official website.
We look forward to being in touch.
Best Regards,
Support Team
Nice staff, collection and return went smoothly and the price was right. At all times, friendly, customer-oriented and a top price / performance ratio
Excellent and perfect service from a very friendly and helpful Rental Agent who answers all questions and has a professional knowledge about everything
This is the best dealership and service center ever. They always have got fresh coffee. Sometimes you get lucky and they have danishes cupcakes cookies with juice to drink offer free
Best car rental experience I've ever had. They came and picked us up from the airport with the car seat ready. Scanned the car once we got to the renal facility, and we were off
The only negative thing was, the agent should have advised us on the cash pay tolls" on the roads where we must pay otherwise we'd get fines. We don't done such thing in Canada. "
A wide choice, how many times I have already applied and understood so many times that I always come to the address and do not want to change the company, because this is the best
I wanted to book a car for 3 days. The cost of the car was 88,9€ and I would pay the money the moment I would get the car. I had to pay a small amount of 8,89€ in advance just to book the car. I paid and I also have the proof of payment from my bank. This company not only DIDN'T send me a receipt but also when I arrived to pick up the car there was NO BOOKING in my name. I know it's a small amount but I don't understand why they are so UNPROFESSIONAL and I paid money for NOTHING. In addition there was no number to call and no email I could write to.
EXTREMELY DISAPPOINTING.
Hello Vasilina,
Thank you for choosing Economybookings.com for your car hires, and for your feedback.
We are sorry to hear that you had a negative experience. Please send a formal request to our Customer service team and explain the situation. You can find an appropriate form by visiting Help Center section on our official website.
We look forward to being in touch.
Best Regards,
Support Team
Have been renting from EconomyBookings for many years and have always received great service and the lowest prices. Every year I check and every year they beat out other rental companies prices
Overview
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
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- Riga, NY, Latvia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sean,
We appreciate your feedback and apologize for any inconvenience you may have experienced.
If you have any concerns or require assistance, please feel free to reach out through the designated channels on our website.
Best regards,
EconomyBookings.com