website thubmnail of EconomyBookings

EconomyBookings

How would you rate EconomyBookings?
grey star
grey star
grey star
grey star
grey star
MD
1 review
1 helpful vote
Follow Cristina N.
Unfollow Cristina N.
Send Message
Share Review
Report Review

The Best
February 10, 2019

Great company, really helping people. I really like this site and I recommend it to everyone. Great price for us as we where there for 47 days. Thank you for being you

Date of experience: February 10, 2019
Ukraine
1 review
0 helpful votes
Follow Julia E.
Unfollow Julia E.
Send Message
Share Review
Report Review

Between us
August 31, 2019

If between us I always looking for the best and every day it becomes more difficult and when you find the end you keep it, so this one of the best company.

Date of experience: August 29, 2019
GB
1 review
2 helpful votes
Follow Regina R.
Unfollow Regina R.
Send Message
Share Review
Report Review

Easy to use and see what extras are included.

We have used this site before and had excellent service both times. You can clearly see what is included and this is clearly down on the main page.

Date of experience: May 14, 2014
Ukraine
1 review
1 helpful vote
Follow Nikolay M.
Unfollow Nikolay M.
Send Message
Share Review
Report Review

Im satisfated
July 17, 2019

I often travel and this service is very helpful to me. I can rent a car anywhere. It is very impressive. I have been using this service for several months and I do not see any disadvantages.

Date of experience: July 17, 2019
VE
1 review
0 helpful votes
Follow Axell P.
Unfollow Axell P.
Send Message
Share Review
Report Review

Perfect
November 7, 2018
Updated review

This is an excellent site with a great variety, great experience and good experience in your future product, I have repeatedly used your services and was satisfied even with your mobile application

Date of experience: November 5, 2018

Perfect
November 5, 2018
Previous review

This is an excellent site with a great variety, great experience and good experience in your future product, I have repeatedly used your services and was satisfied even with your mobile application

Date of experience: November 5, 2018

perfect
November 4, 2018
Previous review

This is an excellent site with a great variety, great experience and good experience in your future product, I have repeatedly used your services and was satisfied even with your mobile application.

Date of experience: November 4, 2018
France
1 review
0 helpful votes
Follow Wilma D.
Unfollow Wilma D.
Send Message
Share Review
Report Review

Rate was reasonable. Vehicle was better than I imagined and very comfortable for all. The pick up process was reasonable and safe during this pandemic The drop off was just as quick.

Date of experience: November 5, 2020
Ukraine
2 reviews
0 helpful votes
Follow Solomon S.
Unfollow Solomon S.
Send Message
Share Review
Report Review

Amazing company
May 31, 2019

I needed to use this company. It helped me in one hard moment. I think it's one of the best companies. Cars are very cheap. I recommend to try it to you!

Date of experience: May 30, 2019
Texas
1 review
0 helpful votes
Follow Naim A.
Unfollow Naim A.
Send Message
Share Review
Report Review

NEVER RENT A CAR FROM THIS COMPANY
March 30, 2024

On March 6, I was looking to rent a car at Detroit International airport using Kayak search engine, During the search for March 7 thru March 11, I came across an advertisement from Economy Bookings regarding the availability of a car at a good price. I right away paid for the car and BOOKED THE CAR (Booking number:
B*******). Once paid, I realized that it was across the US border in Canada at Windsor International airport. I right away called their customer service (which took me at least 40 min to connect to an agent). I explained the whole situation to this agent. In fact I told him about the flight number too that I was taking to land at the Detroit airport. He didn't pay any attention to my request. Horrible customer service. I TRIED TO CANCEL WITHIN TWO MINUTES OF BOOKING BUT THIS GENTELMAN'S RESPONSE WAS EXTREMELY POOR.

I also sent an email to their customer service explaining my situation.

HORRIBLE CAR RENTAL COMPANY. NEVER RENT A CAR FRPM THIS COMPANY.

Date of experience: March 30, 2024
Suppport T. EconomyBookings Rep
over a year old

Dear Naim,

We appreciate your feedback and apologize for any inconvenience you have experienced during your recent interaction with our service.

To thoroughly investigate your case and offer a resolution, we kindly ask you to fill out the dedicated form on our website in the Help Center section. Please include your booking number and provide a detailed description of the issue you encountered. This will enable us to address your concerns promptly.

Best regards,
EconomyBookings.com

Switzerland
2 reviews
0 helpful votes
Follow Viktor B.
Unfollow Viktor B.
Send Message
Share Review
Report Review

Hassle-free experience
December 5, 2019

It was pretty much a trouble-free experience in car pick-up and return. The car was clean and new. It worked well for various long-distance drives there. It's a "go-to" car rental shop

Date of experience: December 5, 2019
Canada
1 review
1 helpful vote
Follow dean b.
Unfollow dean b.
Send Message
Share Review
Report Review

Worse rental company I have ever dealt with. Traveled with another family and we had two mini van's booked a month in advanced. Even called two days prior to arrival to make sure all was good.
After they informed us that our two mini vans weren't there, they said they would recommend another rental company but couldn't guarantee the fee to be the same! They were going to let us walk right out the front door. After 1 1/2hrs of arguing our case, we settled for a 12 passenger van and a compact car that totally changed our plans for the week. DO NOT USE THIS COMPANY TO RENT YOUR VEHICLE. I don't know how a business like this is able to run in North America.

Date of experience: February 29, 2016
Delaware
2 reviews
0 helpful votes
Follow Tomass l.
Unfollow Tomass l.
Send Message
Share Review
Report Review

There are all cars
November 5, 2019

Of the positive companies, I note EconomyBookings... They own thousands of cars and luxury cars, there are also budget ones, there is also a business class

Date of experience: November 3, 2019
Denmark
1 review
0 helpful votes
Follow Steven S.
Unfollow Steven S.
Send Message
Share Review
Report Review

My experience has always been ok with EconomyBookings. The car reserved has always been to spec. When returning the vehicle I have never has any awkward or bad representatives

Date of experience: May 29, 2018
Austria
1 review
0 helpful votes
Follow Mihaylo E.
Unfollow Mihaylo E.
Send Message
Share Review
Report Review

I was picked up and returned to Auto Body repair shop in timely manner. The employees were professional and courteous. Car worked fine --was spotless when I picked up.

Date of experience: April 9, 2020
Netherlands
2 reviews
0 helpful votes
Follow Van K.
Unfollow Van K.
Send Message
Share Review
Report Review

Friendly, punctual, available. They never tried to charge me additional costs, on the contrary they always tried to avoid extra costs. Well maintained and clean machines

Date of experience: December 22, 2019
New York
2 reviews
0 helpful votes
Follow Beth R.
Unfollow Beth R.
Send Message
Share Review
Report Review

Best car company ever
December 19, 2019

Fabulous so easy salesperson was so nice just a great experience from start to finish I will use this company over and over again and will recommend to everyone

Date of experience: December 18, 2019
Ukraine
2 reviews
0 helpful votes
Follow Edgar S.
Unfollow Edgar S.
Send Message
Share Review
Report Review

101 percent work
November 20, 2019

Today I accidentally discovered this service, on this site, I often leave feedback to everyone. I can only envy this company, you work for 101 percent

Date of experience: November 19, 2019
Texas
2 reviews
0 helpful votes
Follow Jack I.
Unfollow Jack I.
Send Message
Share Review
Report Review

Want to use the rental service, then I recommend! If you are looking for a good and comfortable car, then I also recommend it! In general, I recommend :)

Date of experience: October 14, 2019
California
1 review
0 helpful votes
Follow William V.
Unfollow William V.
Send Message
Share Review
Report Review

Was recommended to this company and very glad I was.
Best pricing, easy booking and great staff. Will forward my
Recommendation to others and already have.

Date of experience: May 19, 2022
RU
1 review
2 helpful votes
Follow Rem H.
Unfollow Rem H.
Send Message
Share Review
Report Review

Fabulous service
June 6, 2019

Linda helped me with my rental and was extremely kind. She made small talk and appeared friendly. She answered all my questions and was very skilled at her job

Date of experience: June 6, 2019
Oklahoma
1 review
1 helpful vote
Follow Tracy L.
Unfollow Tracy L.
Send Message
Share Review
Report Review

I was really hesitant and even called Thrifty after my booking to make sure I really had a reservation. Everything went smoothly on economybookings.com, but Thrifty was a pain.

Date of experience: June 5, 2019

Overview

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
818
value
782
shipping
471
returns
607
quality
673
This company responds to reviews on average within 87 days
+300