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EconomyBookingsReviews 4,747

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
616
quality
683
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Switzerland
2 reviews
0 helpful votes
Follow Glaid P.
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Good services for reasonable price. Car wasn't in perfect condition but does the job. You can't expect nothing better for this price

Date of experience: January 8, 2020
MD
2 reviews
0 helpful votes
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Word back again :)
January 11, 2020

We are happy with the car rental. Economy tidy, everything worked fine. You arrive at Airport I and arrive on time. Polite, helpful

Date of experience: January 8, 2020
New York
2 reviews
0 helpful votes
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Good
January 11, 2020

We have been using this company for the first time. I love that it responds quickly to all queries. The service is great

Date of experience: January 8, 2020
NL
2 reviews
0 helpful votes
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Everything is nearby
January 10, 2020

Nice friendly staff. Good central location. Standard selection of cars. Gas station available within a few km

Date of experience: January 8, 2020
Latvia
2 reviews
0 helpful votes
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Excellent location
January 10, 2020

Excellent location near the station, fast check-in procedure. We had a free upgrade to the higher category

Date of experience: January 8, 2020
New York
2 reviews
0 helpful votes
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Hey are the best
January 10, 2020

Good customer service, I left an iPad on the car and they got it to me. They are the best for the price

Date of experience: January 8, 2020
Ohio
2 reviews
0 helpful votes
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Always nice and accommodating. Have eventually had 10 bookings and there have never been problems. Use the services

Date of experience: January 8, 2020
Canada
2 reviews
0 helpful votes
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The car was brand new (just 250 km) clean and with full gasoline. No problem at the check out, there is a gas station just outside the car park

Date of experience: January 8, 2020
Ohio
2 reviews
0 helpful votes
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Very competitive pricing (at least for the van I was renting), and easy and quick handover of keys, and return of the vehicle after the rental period

Date of experience: January 8, 2020
Austria
2 reviews
0 helpful votes
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Quick service
January 10, 2020

Rented an electric car from here last week. The staff was super nice. They explained the tolls that I needed to pay on my trip and where chargers would be available

Date of experience: January 8, 2020
NL
2 reviews
0 helpful votes
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Price is good
January 6, 2020

Took the time to answer my questions and concerns, the price was reasonable at the time (just before christmas everyone wants a car) and the car did its job very well

Date of experience: January 5, 2020
Switzerland
2 reviews
0 helpful votes
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Excellenter Service
January 6, 2020

Excellenter Service, sehr freundliches Personal und immer gute Autos wenn ich dort angemietet habe. Werde bei Abholung immer wieder positiv überrascht

Date of experience: January 5, 2020
Ohio
2 reviews
0 helpful votes
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The employees are competent and without exception helpful. The vehicles on offer are almost always new and the inside is clean

Date of experience: January 5, 2020
Ohio
2 reviews
0 helpful votes
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Goooood
January 6, 2020

We left the car in another city, and that too went without any problems. We were definitely very happy with the service

Date of experience: January 5, 2020
Ohio
2 reviews
0 helpful votes
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Returning the car proved a bit stressful. Being in a foreign city at night, we had a little trouble finding the entrance and location to the rental return. But we should have given ourselves a little more time

Date of experience: January 5, 2020
Hungary
2 reviews
0 helpful votes
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So I can not understand the sometimes bad reviews and think some are just from typical frustration situations. In any case, I like the branch very much and will continue to reserve my cars there in the future

Date of experience: January 5, 2020
Czechia
2 reviews
0 helpful votes
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Always my pleasure!
January 6, 2020

Very competent and helpful advice on site! Four days of fun with a premium vehicle perfectly rounded off the experience!

Date of experience: January 5, 2020
France
2 reviews
0 helpful votes
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Nice staff, collection and return went smoothly and the price was right. At all times, friendly, customer-oriented and a top price / performance ratio

Date of experience: January 2, 2020
Germany
2 reviews
0 helpful votes
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Best car rental in Germany!
Thank you very much!
I had 12 tons from Milano to Berlin
I will definitely advise all my friends

Date of experience: January 2, 2020
Ohio
2 reviews
0 helpful votes
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I just say THANK YOU!
January 4, 2020

Broken car and quick, uncomplicated help and a coffee! Don't freak out, take it as it comes and you're on your side^)

Date of experience: January 2, 2020

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+299