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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Recently, I found myself in need of their services as my job demanded I travel more. Not wanting to put mileage on my muscle car or SUV, I elected to again call upon EconomyBookings. I chose this location as it is close to both my office and home. Every coworker there I have encountered has been just awesome
My experience was great, the employees were accommodating and willing to go the extra mile to make sure I was completely satisfied
I had a very positive experience renting a car from EconomyBookings. For a great rate, I had a brand new 2019 Volvo XC90
I booked 3 the last time and the customer service is great. Professional and friendly staff. Would definitely recommend.
Simplicity, kindness, efficiency are the three words that best describe the EconomyBookings agency... Thank you
Super Vermieter! Sehr schneller und kompetenter Check in. Das Auto war praktisch neu und in einwandfreiem Zustand. Sehr gerne wieder!
Nice options for decent rates, I was greeted by Joseph who made sure I had a 10/10 experience during my registration. I highly recommend this place, the customer service is much better than other locations in the area
A special mention to Majd, the agent at EconomyBookings, for helping us out and for really caring to make our trip and reservation right even if we made an error on our end and it wasn't his responsibility to correct it. We hope to see him again on our next trip to Berlin
I rented a Jeep Grand Cherokee and it was fully. I booked ahead of time so the price was really affordable. Thank you Vanna (Branch manager) and the rest of the team for making it possible! I definitely recommend renting at EconomyBookings
First time user &! Had a great experience! Will definitely be back! Found them online & was a hassle free experience
My experience with EconomyBookings is great. I am always renting directly from them and never had any difficulties. The staff is helpful, fast, the cars are clean and new and the price that we are getting this high quality service is comparably low. Thank You, guys, for amazing experience each time I come to Lithuania
I want to share good experience here! I got new car - Toyota Yaris. Also, staff there offered me full insurance, directly from them, as well they helped me to cancel broker insurance - that's huge point for service! I will definitely rent from them again, only directly. Tip for others - just call them to make a reservation or e-mail - it's much faster and flexible
Staff were professional and friendly, car was as expected and good to drive. All the existing damage was marked together with the company representative and no issues regarding that during the return. We had a small issue regarding accidentally crossing the country border (note that cars have GPS tracker), but staff were helpful in resolving this issue also
Very friendly stuff, cars in good condition. Highly recomended! Thanks guys. Your employee answered me all questions at once
Great service, fast, efficient and reliable! I recommend! Would you like to get a high-quality and technically sound car, order
I called the manager, he answered immediately. I said I need a good and roomy car. I was advised a minibus!
I found EconomyBookings service very professional, efficient and friendly. I was happy with the car they had given me and overall a happy customer I look forward to dealing with them again in the near future
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.