From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I always feel they are doing a great job of getting the parts to me and the quality is A#1
The brake booster needed to be drilled out to make the hole big enough to fit on the pedal because the hole was too small and I could not bolt it all the way down because the clutch master cylinder is in the way
Talked to customer service because constantly getting an error. Was taken care of very well and friendly
Website went down tonight. It took me 30 minutes to order the parts.
Ordered on phone. Agent knowledgeable. Not sure of exact date of last order. Product was as described
I appreciate the availability of parts but the emails on deals come across as quite scammy and are not really deals.
Should not have to pay shipping when making a large purchase. Also shipping terms for full order are not clear for multi part orders that have different ship dates.
Fine and fast check out! Had a phone call with
Josh very nice guy
I was able to get seat foam in less than a week, going through Al Knoch would have taken a month. I was also offered a discount
I order a steering wheel cover that came up as a compatible model for my 1955 Ford Thunderbird. The T-Bird steering wheel is 17" in diameter and very slim. The size was not offered in the info, but I assume it would work as it came up as compatible. It was not. Fortunately, it was of excellent quality, and I kept it for my 2013 GMC Sierra truck!
Awesome deals... You will be surprised... On what you can score...
Return customer.
I recommend searching open box or clearence to find deals...
Muy buena me gustan los productos que manejan para corvette
Eckler's has been holding this 56 Chevy convertible together for many years, probably going back to the early 70's with my dad ordering parts, and still continues today.
Great shopping experience and fast delivery too. Product is exactly as advertised.
So far I have had no issues when ordering from you. Very satisfied!
Web site is easy to find what you need, USA based company, representatives speak ENGLISH, good experience!
Always quality parts friendly and helpful assistance. Fast service
Have only used you a couple of times but has definitely always been good
Pretty sure I spelled her name right. Walked me through a phone order and was really pleasant to work with
I bought open box blemished headlight bezels for my Corvette when they arrived they were better than expected, packaged well and I got them at a great price.
I have not received my parts so I can't give an official review, but I know it's been over 3 weeks and I haven't received my parts
Hey Joshua,
Sorry or the delay with your order. I just sent you an email following up with this. Please keep an eye on your email for further communication.
Thank you,
Allison
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Hey Steven,
I'm sorry you had to modify the brake booster to get it to fit properly. I understand your frustration regarding this. If something like this occurs in the future, please make sure to reach out so we can investigate and work with our Tech Team to see if there is something else going on. I have issued you promotional credit to use on a future purchase, either online or over the phone, due to the inconvenience. If there is anything else we can assist you with, please let us know!
Allison