Everything But The HouseReviews 794

This company is pathetic. They lie about practically everything. Won numerous items and when each arrived over one month later, all three were not as described with damage. Contacted the evil customer service department and they couldn't have cared less. I understand that there is an attorney in ohio who is in the process of teaching a lesson to this company. I hope he succeeds.

To all these fake positive reviews, do you really think that your fooling anyone? They are laughable in the least!

I purchased 4 sterling salt and pepper shakers. In the photos, they appeared to be in good condition and the description of the items said they were in Good Condition as well. The photos showed no dents in the shakers. When I received them they were dented and I mean badly dented. Dented on ALL FOUR SIDES of each one. How is that possible? The photos showed no dents. I could only think that they were dented AFTER I purchase them, before they were shipped. Not sure what is going on, but beware your items may be damaged when you get them.

I am devasted they donated so many of my items I had been saving for the estate sale. I went to find my silver platters, Fostoria crystal, Waterford lamp, etc only to find they were donated! They listed around 300 items and it could have easily been over 400. These things were selling on their site previously by others but I think they spent enough time on mine. Ive heard they are having money problems so maybe that explains why they had to stop working because they told me they already worked 40 hours? But they didnt mind charging me for Junk King to pick up a second load at the price of $600 each, which was a mattress the donations people didnt want! Almost $1300 for trash pick up. I could go on and on...

On April 17,2018 I won a painting by Rosalie Lowerey for 36$. It took more than a month into finding and losing the item until EBTH erased it from my account and reimbursed me so that I have no grounds for complaints. I called costumer service and they reassured me that the painting is still mine in their records, whenever found again they will let me know and will not reauction ( my suspicion). I really like the painting. To my great disappointment and disbelieve, I see the painting has been reauctioned and sold May 31 for 176$. Ive been fooled and played with in such a fraudulent and low manner. The frustrating thing is that there is nothing to do about it, except for closing my account and forgetting ebth altogether.

This company chooses your shipper, sets your cost and refuses to combine shipping on even small items like coins. I recently won four lots of a few coins, $20 +/- each. They then charged $60 in shipping. They refused to combine in one shipment. I dont care what their reason, it is fraud and bait & switch. There is no excuse other that profiteering for small items. Theor policies make buying anything small or in multiples a scam which is why they make so many lots from small items. Fraud.

I needed a major downsizing in my life and needed to sell significant amount of valuable items including art, antiques, carpets, etc accumulated over a life of international travel. EBTH experience was positive from start to finish - not only because of the auction results but the professionalism of staff throughout the process and the care they took in handling my things. They were candid about what they thought would sell well and what would not - allowing me to make decisions about what I was willing to let go of - and were responsive throughout. As a seller, it worked well for me - and several of my friends who made purchases were equally pleased by the transparency of the online auction. They charge a hefty commission but they earn it; and their reach far exceeded anything I could have done alone.

I am a licensed award winning interior designer in Maryland. Ive been in several periodicals and I have over 25 years experience in this business as well as auctions & fine antiques. I am so disappointed and extremely concerned that EBTH is still in business. Ive found thousands of complaints against them and they still continue to operate the same deceitful business practices. They owe us over $5,000.00 and despite numerous requests, and letters, they have not refunded our money. We bid and won several furniture items and received nothing, zilch, as well as so many others with similar experiences. They stole our money without a gun by charging our bank/credit card and simply never delivered the furniture. We saw the furniture we purchased was damaged when they resold it months later on their website to someone else & then lied & was blatantly dishonest about it. We disputed the transaction with our bank and EBTH lied to them as well. THEY ARE THIEVES! This is not acceptable nor is it ethical. Please dont be lured into their pretty pictures. They are not good people to do this, they provide horrible customer service and your risking your hard earned money (in my case over $5,0000. 00 my twin daughters college money) and they simply do not care. They have my money and we have nothing! Who does that to other people? Please do your research and do not risk your money and heartache

I purchased Chanel shoes for $315.00 on May 11,2018. Fast forward 3 weeks later, not a phone not even an update, I have to reach out EBTH and find out where are the shoes that I purchased 3 weeks ago. Spoke to a gentleman that stated that he would call me that later afternoon, not a phone call, waited for 3 days, and another callback nothing but excuses. Called again today to be told that they can not find the shoes in the warehouse and they will give a full refund one month later. After reading other reviews this seems the way they do business. I will never buy or sell with EBTH. Nothing but the run around for a month.

I bought a a ring from these people. It was very poorly made and had sharp prongs which could scratch skin or pull fabric. It was not at all visible in their photographs. In fact they said it wast visible in the ones I sent which were of much poorer quality.
I basically got two letters which didnt address my problem and basically told me too bad, buyer beware Ill say that for certain. Id bought quite a lot from them which was more or less satisfactory. But their attitude makes me think they are a very fly by night, less than above board business which gives online auctions and vendors a bad name
If I could give them a minus star I would
Ned Marshall

On April 8,2018, I received an auction of picture headscarves and approved them.
I got home in five days, and another painting, two sets of pictures, lasted two weeks.
I have asked you several times because we could not ship the product.
But after a few days, both of the paintings had holes.
I've heard from you again that you won't be able to deliver.
I was so embarrassed that I asked him to send me the painting because he completely restored it.
He said he can't give you a discount on the price of paintings.
I strongly protested, so I sent you one picture and the other
Someone in the shipping team must have taken it.
One piece of the painting that says there's a hole is clear.
You're lying. There's almost no sign of anything else.
I can't believe it's been disposed of.
If there is a picture that I like the shipping team employees, I can use it this way.
They're doing something extraordinary and immoral.
No matter how good the painting may sound, it can't be.

URL: https://www.ebth.com/items/*******950s-paint-by-numbers-pair-of-framed-paintings

Like most online buying experiences I was having fun browsing and looking at all the different and unique items all from the convenience of my own iphone. I purchased jewelry, furniture (via pickup), vintage household knick knacks, art, records, harmonicas, you name it. I can handle a few things here and there that are inaccurately described and move on with my day. However, today was the day I deleted the app. I purchased a serigraph and when I received it the condition was much worse then described and depicted in photos. This piece had water damage with brown staining around the verso and cracks in the verso on the lower 30% of the item. The listing stated there was discoloration but the piece was in "good" condition. Well, $430 later plus shipping to CA I received a very water damaged piece. I sent off to a paper restoration company and they said that there was not a process they could complete that wouldn't damage the piece further. I emailed EBTH to let them know that I was upset about the misrepresentation. They stood behind their representation and told me a fair piece would have physical tears in it. I honestly don't see how dark water damage, dirty handling, folding and cracks in verso would be considered "good" condition. Either way, the arrogance and lack of any accountability got the better of me and I will do something more worthwhile with my time then purchase through them.